“E-business is about changing the way things are done with the business, and between business and customers and suppliers.”
Companies must decide how and when to implement e-business. The choice should be based on an overall assessment that includes an evaluation of costs and benefits and well-defined goals that are dependent on whether the decision was based on business or strategic criteria.
This report will present the strategic issue of using e-business in the following chapters:

• Are you doing e-business already?
• The strategic planning process
• Value drivers
• Strategic or business decision
• Industry readiness
• Company readiness