eMarket Services http://www.emarketservices.com/?cl=ems webmaster@emarketservices.com (eMarketServices) Copyright 2010, eMarket Services EN 2010-05-04 10:00:00 GMT +1 2010-05-04 10:00:00 GMT +1 abcOnline CMS 15 <![CDATA[Tmall, Mei.com Launch Luxe-goods Flash Sales Channel]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6954 On March 30th, Mei.com and Alibaba launched the TMALL Luxury Flash-Sale Channel with a live-streamed fashion show event featuring 42 looks, all immediately shoppable through the new channel.

Tmall.com, Alibaba Group’s market-leading B2C online marketplace, has officially launched a flash sales channel for luxury brands, capitalizing on a strategic investment the e-commerce giant made last year in China’s top flash sales platform for high-end products.

The Tmall channel, which was soft launched about three months ago, is being managed by Mei.com, which since 2010 has operated a popular China website that provides a flash sales outlet for nearly 300 well-known international luxury brands including Armani, Zegna, Michael Kors, Longchamp and Tumi through exclusive partnerships.

Alibaba last July invested an undisclosed amount in Mei.com, saying the site’s relationships with a wide range of affordable luxury goods merchants would complement Tmall’s roster of high-end retailers such as Burberry, Coach and Hugo Boss, which have Tmall flagship stores.

The new flash sales channel gives Tmall.com shoppers direct access to discounted luxury goods from more than 3,000 retailers and authorized distributors, boosting Tmall’s selection of quality products—something Alibaba officials have said is of strategic importance as Chinese consumers become more sophisticated and demanding.

“The launch of the channel will further the variety of brands on Tmall and offer China’s burgeoning middle class a one-stop shopping platform for quality goods and service,” said Alibaba Group Chief Marketing Officer Chris Tung.

Once a top destination for luxury brands, the China market has become more challenging in the past couple of years as the country’s economic slowdown and a government crackdown on corruption dented sales growth of expensive items. After largely resisting e-commerce as an unpalatable sales channel that diluted “high-touch” customer relationships nurtured in brick-and-mortar shops, an increasing number of luxury brands have been ramping up their digital initiatives and opting for more flexible pricing to attract customers.

By leveraging Alibaba’s network of shopping sites, including existing daily deals platform Juhuasuan, luxury brands can access some 400 million China consumers, among them “eight million quality customers … who spend more than RMB 4,000 ($US 619) every month on Tmall,” Tung said.

Alibaba and Mei.com last week staged a fashion show in Shanghai to mark the official launch of a flash sales channel on Tmall’s mobile app.

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2016-05-03 10:00:00
<![CDATA[China Changes Online Import Tax Rules, a Move to Help Cosmetics]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6956 China is changing tax rules for imported goods that are sold online in a move that will see beauty products such as eye creams and moisturising gels from L’Oreal SA’s Lancome and Korea’s Amorepacific Corp. becoming cheaper for Chinese consumers.

The government will remove a special tax, or so-called parcel tax, that was previously levied on imports sold online. Instead, it will charge value-added and consumption duties that are currently imposed on most products sold in China but with a 30 percent discount, according to a Thursday statement posted on the website of the Ministry of Finance.

The move came after China broadened in January a pilot program in which a port district in the eastern city of Hangzhou was allowed to trade imported goods at lower taxes. As the world’s second-largest economy pushes its online retail industry and promotes the so-called “cross border e-commerce,” the country has expanded the program to 13 cities. China’s State Council approved the latest changes which will come into effect on April 8, according to the Thursday statement.

“Cosmetics will be the biggest beneficiary after the tax adjustment," said Catherine Tsang, a Hong Kong-based tax partner at PricewaterhouseCoopers LLP. As beauty and personal care is one of the most popular category among imports bought by China’s Internet shoppers, any price cuts will further boost the market, Tsang said in an interview.

Riding on a wave of popularity from South Korea’s TV dramas and music, Amorepacific’s Etude House and other brands from the country are in demand among Chinese customers. For Korean products, cross border e-commerce has become a more direct and cheaper way to expand in China compared with setting up store networks, Tsang said.

Online sales of imported goods have grown at a compounded rate of 63 percent in the five years to 2015, reaching 638 billion yuan ($98 billion) and accounting for 17 percent of China’s total online retail sales, according to data from Mintel Group Ltd.

The most popular categories of products being purchased online in China are consumer electronics, clothing and shoes, appliances, food and beverage, and beauty products, according to research firm Euromonitor International.

Previous changes to promote cross-border e-commerce include:

* China started pilot program with a zone in Hangzhou in March 2015
* Trial expanded Jan. 2016 to Tianjin, Shanghai, Chongqing, Hefei, Zhengzhou, Guangzhou, Chengdu, Dalian, Ningbo, Qingdao, Shenzhen, Suzhou
* Parcel tax in zones set at 10% (food, infant items), 20% (electronics, apparel), 30% (high-end watches), 50% (cosmetics, alcohol)
* Tariffs waived for items that incur taxes below 50 yuan

While food and baby items such as diapers may cost more after the April adjustments because of their current lower tax rates, those imports may remain attractive as China’s growing middle-class are becoming more concerned about health and are willing to pay more for quality, daily necessities, PwC’s Tsang said.

“That’s why the demand for imported goods is increasing so fast,” she said. ”China’s consumer now are less price-sensitive especially to products they eat or use on their skins.”

Source Alizila

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2016-05-02 10:00:00
<![CDATA[WeMarket launches B2B marketplace]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6955 WeMarket has officially launched its B2B marketplace. International buyers and sellers can do business with each other on this online platform, without having to deal with private customers. The Dutch website is an initiative of one of the founders of file transfer website WeTransfer.

 

 

WeMarket was already in beta for quite some time, but today it officially launched its website. The company presents itself as a platform where B2B buyers and suppliers can trade on a global scale, without any hassle or charge.

Companies who want to trade via WeMarket are verified on entry, so there will be no private consumers. The website also uses so called Karma points to show which suppliers are trusted by others. Companies who want to buy products can target different markets and use filters to show only the results from a certain continent or country.


WeMarket was founded in 2013 by Bas Beerens, one of the creators of Dutch file transfer website WeTransfer. It claims to be the world’s first B2B marketplace where renowned brands trade with distributors, wholesalers, retailers and stocklot traders. The team currently consists of 20 employees.

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2016-04-29 10:00:00
<![CDATA[Amazon plans two-hour delivery in Berlin]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6953 Berlin may be the second city in Europe where Amazon delivers goods within two hours after an order has been placed. The American retail giant is said to prepare the launch of its two-hour delivery service in the German capital. Amazon already offers such offering in London.

The German newspaper Welt reported this, thereby citing several Berlin transport companies. On behalf of Amazon a commercial building on Berlin’s Kurfürstendamm has been repurposed as a warehouse for more than 10,000 articles from the retailer’s assortment. According to the newspaper such a high number of products is made possible due to so-called random storage, where strict sorting isn’t necessary because computer programs have taken over the jobs of finding the products.

Amazon hasn’t confirmed the plans, but doesn’t deny them either. “We have no announcement about this at the moment”, an Amazon spokesperson said. Deliveries would start in May and would at first be carried out by courier firms that are already active in Berlin, taking place six days a week in two shifts.

Welt says: “rarely transport in Germany was affected by so much innovation as it is now. At first sight it seems this new offer is only about a shorter delivery time. But at second glance it becomes clear what goals Amazon pursues and how this will change the entire German parcel industry.” Until now, Amazon used mostly Deutsche Post’s DHL parcel service for deliveries in Germany, but as the American company is building up its own delivery capabilities, DHL’s business could be threatened.

In July last year, Amazon launched Amazon Prime Now in London which made it possible for customers to have their goods delivered within one hour.

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2016-04-28 10:00:00
<![CDATA[In a First, Alibaba Joins Global Anti-Counterfeit Group]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6952 Alibaba Group has become the first e-commerce company to join the International AntiCounterfeiting Coalition (IACC), the world’s largest non-profit organization dedicated to fighting product counterfeiting and piracy, as the China-based e-commerce giant seeks greater cooperation with global brands to curtail the online sale of fake goods.

 

Alibaba, which runs China’s largest online marketplaces, has been accused by some Western companies of not doing enough to keep listings for counterfeit products off its shopping websites. Participation in the Washington, D.C-based IACC—which has members from a wide range of industries and includes brands such as Burberry, 21st Century Fox, Apple and Celgene—will help Alibaba secure additional industry support to more effectively battle the problem, said Alibaba Group Vice President Matthew Bassiur, who heads global intellectual-property enforcement for the company.

“Counterfeiting is a global, industry-wide issue,” Bassiur said in a statement, “and a key component to our overall success is effective collaboration with brands, retailers, trade associations, governments and other industry partners.” As an official IACC member, Alibaba will become part of a network of several hundred companies, law firms, brand owners and other IP experts working on solutions to online counterfeiting and piracy. Membership will “further enhance our earnest efforts to forge closer relationships with brands as we continue to explore and implement innovative solutions to address counterfeiting,” Bassiur said.

IACC President Bob Barchiesi noted that room was made for Alibaba in the coalition through the creation of a new general membership category. Alibaba has already been collaborating with the IACC since 2013, work that led to the development of the IACC MarketSafe Program, which helps IACC members identify and take down infringing listings on Alibaba’s Taobao and Tmall.com marketplaces via an expedited removal procedure.

“Alibaba has consistently shown an unparalleled level of commitment over the years towards working with us and our members on IP protection and anti-counterfeiting matters,” Barchiesi said. “Having Alibaba as a member will help enrich the ongoing dialogue among IACC members, and enable us to come up with better ways to tackle counterfeiting worldwide,” he said, adding that “with the pace the market is moving, the successful e-commerce platforms will be those who build the right strategic partnerships to ensure safe and trusted marketplaces.”

Bassiur joined Alibaba in January after serving in key intellectual-property and corporate security roles at Apple and Pfizer. In an e-mail interview with Alizila, here’s what he had to say about joining the IACC and Alibaba’s ongoing anti-counterfeiting battle:

Counterfeiting is a global problem affecting brands across all industries, including e-commerce, so we need to work together. Alibaba continuously seeks opportunities to enhance cooperation and its relationships, and the IACC includes more than 250 brands, trade associations, law firms, and other key constituencies. We look forward to partnering closely with our fellow members.

An increasing number of brands are already embracing partnerships with Alibaba as an important part of their anti-counterfeiting strategy. The importance of such partnerships is reflected in the IACC’s decision to extend membership to e-commerce companies. Alibaba is setting a precedent as the first e-commerce company to join IACC, and we will be building upon an existing relationship that has already proven successful since the creation of the MarketSafe program.

 

How IP rights are protected across Alibaba’s platforms is an important indicator of the health and integrity of our marketplaces, so IP enforcement is a top priority. We have a robust, proactive anti-counterfeiting program. That being said, we recognize that there will always be room for improvement. We also recognize that we are uniquely positioned to help lead this charge. Together with brands, governments and the industry associations we will address root causes with practical, rational and innovative solutions.

There are many achievements and it would be very difficult to select one as the biggest. I would say that the IACC MarketSafe program is an excellent example. The partnership launched in 2013 and has resulted in a 100% take-down rate, the closing of 5,000 seller storefronts, and the removal of more than 160,000 infringing product listings. We’re also partnering with international brands and other trade associations in order to streamline our processes, and more effectively identify potential infringements. In fact, by the end of January 2016, more than 580 brands had joined our “good faith” program, which is a simplified takedown process without the burden of providing evidence of counterfeiting. Simply put, we take their word that the listing is offering counterfeit product.

Additionally, Alibaba is one of the few, if not the only, company in the industry that actively assists law enforcement in conducting offline anti-counterfeiting investigations. In one case, the intelligence provided by Alibaba helped track down and break a complex and large-scale counterfeit operation in both China and the UAE. Arrests were made and tens of thousands of fake luxury handbags were confiscated in Dubai.

Unfortunately, no. Technologies such as image recognition and data analytics are vital to our success, but their effectiveness has limits. There will never be a technological solution to eradicate all counterfeiting. An effective strategy requires a holistic approach that incorporates close collaboration between Alibaba and rights holders, associations, and government entities.

This year we’re investing heavily in advanced anti-counterfeiting technologies, continuing to expand partnerships within the private and public sectors, strengthening platform governance rules, practices and penalties, as well as announcing and implementing what we believe are game-changing approaches to IPR enforcement within the e-commerce industry. Alibaba takes counterfeiting very seriously and it is our goal to become the standard by which all e-commerce companies are judged.

As I mentioned before, at any given time Alibaba’s marketplaces host over a billion product listings. While we conduct daily proactive monitoring, we also rely on brand owners to share this responsibility by notifying us of potentially infringing activity. The closer brands work with us, the better we become at understanding their problems and challenges.

We encourage brands to establish an ongoing dialog with Alibaba, utilize our takedown processes, and provide us with recommendations and feedback. Many brands coordinate with us through various associations and coalitions dedicated to IPR protection, but an increasing number are establishing direct relationships with Alibaba.  We welcome partnerships that serve to advance our collective efforts in IPR enforcement.

Source http://www.alizila.com/in-first-alibaba-joins-global-anti-counterfeit-group/

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2016-04-26 10:00:00
<![CDATA[Amazon Introduces Style Code Live]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6950 Free, live interactive show brings viewers the latest trends in fashion and beauty.

 

Amazon has announced its first daily live show, Style Code Live. The show is dedicated to fashion and beauty, featuring useful tips from style experts and viewers, looks the audience can easily shop, and an interactive viewing experience that includes live chat. Style Code Live is a 30-minute show, free to all viewers, and streams weeknights at 9 ET/6 PT at www.amazon.com/stylecodelive. Viewers can also follow Style Code Live for show updates on Instagram, Facebook, Twitter, and Snapchat (StyleCodeLive).

The overall format will be centered around their audience embracing the interactive viewing experience. Should you wish to tune in to the free 30 minute show, you can look forward to Style Code Live giving you a “shoppable” experience and access to the latest fashion and beauty trend news.

Other features that could tempt you to being a Style Code Live fan include:

  • Live Chat:The audience can join the Style Code Live conversation via live chat at any time during the show, ask questions, and share their own perspectives and tips.
  • Style Carousel:A Style Carousel directly under the Style Code Live player dynamically updates to highlight products available on Amazon as they are featured in the show.
  • Style Links: A running list of links captures products and topics discussed, including those that viewers can find off of Amazon.
  • Chat Host: Our show hosts will participate in live chat, chiming in frequently to respond to viewer questions and comments.
  • Style Code Love Bag:Viewers can click on the Style Code Love Bag to “applaud” segments and products throughout the show. They’ll see the bag fill as viewers click and release virtual confetti once it’s full.

Style Code Live will be hosted by style obsessed trio Lyndsey Rodrigues, Rachel Smith, and Frankie Grande

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2016-04-25 10:00:00
<![CDATA[Ecommerce in South Korea]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6948 South Korea is a hotly competitive ecommerce market. Consumers there often prefer marketplaces, such as 11street, shown above, as well as aggressive discounts and loyalty-reward programs.

 

South Korea is the seventh largest retail ecommerce market in the world and the third largest in Asia Pacific, after China and Japan. It boasts the fastest Internet speeds in the world, which drives one of the highest ecommerce penetration rates in Asia Pacific of close to 65 percent.

Ecommerce comprises roughly 10 percent of retail sales in the country. Two dominant ecommerce sites in the country are marketplaces: Gmarket and 11street. A third major site, Coupang, launched a marketplace recently that already has 25,000 sellers. Marketplaces, in other words, are popular in South Korea, like in Japan.

Ecommerce has grown significantly over the years in South Korea. Coupang is likely the fastest growing. The company is valued at $5 billion. It has raised $1.5 billion since its launch in 2010, making it the third most-funded startup, after Uber and Flipkart.

The largest ecommerce category in South Korea is travel-related products and services, followed by clothing and fashion, and then household goods. This is based on data from KOSTAT, a South Korean statistics and analysis service.

According to eMarketer, 2015 retail ecommerce sales in South Korea were roughly $37 billion, making it the seventh largest in the world, behind China ($563 billion), U.S. ($350 billion), U.K. ($94 billion), Japan ($79 billion), Germany ($73 billion), and France ($42 billion).

Roughly 64 percent of South Korean consumers use their smartphones to access the Internet. This has led to explosive growth for mobile commerce sales, which are expected to be approximately $15 billion in 2016. U.S. 2016 mobile commerce sales will be roughly $142 billion, according to Forrester. Coupang reportedly generates roughly 70 percent of its sales through smartphones. All major ecommerce companies in South Korea have apps and mobile websites.

Ecommerce site designs in Korea are more like the U.S. with less information density. This is different from Japanese sites, where information density is preferred. Korean sites also cater to global customers and hence support multiple languages in many cases. Gmarket, for example, supports English and Chinese, in addition to Korean.

Ecommerce sites in South Korea use discounting to drive traffic and gain market share. Coupang, for example, claims its diaper prices are the lowest in the country; Coupang is presumably subsidizing the price by investing marketing dollars. Gmarket offers discounts of 50 percent for first-time buyers.

Gmarket also offers loyalty and discounting programs, called Gstamp and Smile Points, to help retain existing customers. Gmarket has monthly coupons for additional discounts on top of the already discounted prices. Additionally, Gmarket offers a daily drawing to let customers win more Gstamps and Smile Points. This heavy discounting is likely not sustainable in the long term.

South Korean consumers heavily use credit cards for ecommerce. On average, South Korean households have roughly four cards. In addition to Visa and MasterCard, there are South Korean card brands, such as KB Kookmin, Shinhan, Samsung, and Hyundai.

Money transfers, such as wire transfers and electronic fund transfers, are another common form of ecommerce payments. Electronic wallets are used frequently for mobile commerce, as consumers often link the wallet to their credit card or bank accounts.

Similar to Japan, South Korea’s high population density and a small size mean faster deliveries. Coupang has built its own delivery system, RocketDelivery, that is known for same day delivery. It already has 14 warehouses and plans to grow to 21 by 2017, to make shipping even faster.

Gmarket also delivers quickly. But being a marketplace, it first gets the sellers to ship ordered products to Gmarket’s warehouse. Then it consolidates products from different sellers that are part of the same order into a single box and ships it to the customers. This process takes a couple of days, but the customers prefer it. Instead of receiving multiple boxes from the sellers that may not be packaged appropriately, customers receive just one box from Gmarket.

Traditional brick-and-mortar retail businesses in South Korea are not known for customer service. Ecommerce sites have taken advantage of this to grow their business. Coupang, for example, set up its business from the start around customer service. Its delivery service staff acts as brand ambassadors by handing out product samples and handwritten thank you notes. This is also one of the big reasons for Coupang’s huge growth in the South Korean market, even though its 2010 launch was much later than Gmarket (2000) and 11street (2008) .

Ecommerce marketplaces in South Korea typically require similar information from sellers. This includes: certificate of business registration in South Korea, a bank statement, a passport copy of the representative shown on the business registration, and additional seller details.

South Korea is a big, competitive ecommerce market. Multiple, competing sellers often sell the same products. To lure customers, these sellers often greatly discount the product price to capture market share. Some even sell products at a loss for that reason. Ecommerce retailers that are considering selling in South Korean should first carefully assess if their product is unique enough, versus existing offerings.

 

 Source: Practical eCommerce, GaganMehra

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2016-04-22 10:00:00
<![CDATA[Facebook revolutionizes Business Messenger features]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6946 Marc Zukerberg, Facebook’s founder, has announced “bots” for Facebook Messenger. Bots are humanlike robots built with AI algorithms that can interact between the user and business.

Calling businesses could be a thing of the past if Facebook has its way. The company officially launched Bots on Messenger, its version of chatbots, which allow you to interact with businesses straight from the Facebook Messenger app.

Thus, the company has announced a new API that will allow developers to build bots into Messenger. The idea is that brands and retailers like 1-800-Flowers or CNN can connect with users via messaging, and automate those conversations to eliminate the need for human-to-human interaction.

The tools will allow brands to bypass the creation of complicated communications systems and instead rely on Facebook’s pre-existing Messenger network, which now has 900 million users. Chatbots are already being utilized by messaging apps, such as Kik, and were described as “the future of apps” by Microsoft CEO Satya Nadella.

There will be a way to search for bots in the app, and developers can advertise their bots on Facebook’s News Feed, driving users to Messenger to interact with the bot. For those who don’t know how to build bots, Facebook is offering a “bot engine” to help developers build them. That engine will be powered by Wit.ai, an artificial intelligence startup it bought in January of 2015 to help people chat with robots.

The “Structured Messages” that chatbots will provide as part of their responses to users include information such as titles, images, URLs, and calls to action such as encouragement to visit a website, review an online order, or make a reservation at a restaurant.

The Live Chat plugin, on the other hand, allows businesses to add a Messenger link to their websites, alongside other contact info. When a user taps on the “Message Us” button on a website, they will then be redirected to the Messenger app on their phone in order to interact with the business. The process will be no different than a general conversation on the platform, and will include regular features such as read-receipts and typing indicators.

Chatbots have the potential to revolutionize how we interact with businesses, in fact, chatbots could be a new front for businesses to sell their products, as well as offer new information about news, weather, and more.

Besides, the platform will roll out URL chat links and Messenger Codes (that can be scanned like QR codes using a phone camera) for every account. Facebook is already luring brands to use Messenger to sell their products, having previously added a payments system to the app.

 

Marc Zukerberg, Facebook’s founder, has announced “bots” for Facebook Messenger. Bots are humanlike robots built with AI algorithms that can interact between the user and business.

Calling businesses could be a thing of the past if Facebook has its way. The company officially launched Bots on Messenger, its version of chatbots, which allow you to interact with businesses straight from the Facebook Messenger app.

Thus, the company has announced a new API that will allow developers to build bots into Messenger. The idea is that brands and retailers like 1-800-Flowers or CNN can connect with users via messaging, and automate those conversations to eliminate the need for human-to-human interaction.

The tools will allow brands to bypass the creation of complicated communications systems and instead rely on Facebook’s pre-existing Messenger network, which now has 900 million users. Chatbots are already being utilized by messaging apps, such as Kik, and were described as “the future of apps” by Microsoft CEO Satya Nadella.

There will be a way to search for bots in the app, and developers can advertise their bots on Facebook’s News Feed, driving users to Messenger to interact with the bot. For those who don’t know how to build bots, Facebook is offering a “bot engine” to help developers build them. That engine will be powered by Wit.ai, an artificial intelligence startup it bought in January of 2015 to help people chat with robots.

The “Structured Messages” that chatbots will provide as part of their responses to users include information such as titles, images, URLs, and calls to action such as encouragement to visit a website, review an online order, or make a reservation at a restaurant.

The Live Chat plugin, on the other hand, allows businesses to add a Messenger link to their websites, alongside other contact info. When a user taps on the “Message Us” button on a website, they will then be redirected to the Messenger app on their phone in order to interact with the business. The process will be no different than a general conversation on the platform, and will include regular features such as read-receipts and typing indicators.

Chatbots have the potential to revolutionize how we interact with businesses, in fact, chatbots could be a new front for businesses to sell their products, as well as offer new information about news, weather, and more.

Besides, the platform will roll out URL chat links and Messenger Codes (that can be scanned like QR codes using a phone camera) for every account. Facebook is already luring brands to use Messenger to sell their products, having previously added a payments system to the app.

 

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2016-04-21 10:00:00
<![CDATA[Alibaba Invests $1 billion in Leading SE Asia Ecommerce Site Lazada]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6945 Alibaba Group’s drive to generate more business from international e-commerce got a significant boost today when the Hangzhou, China-based company announced it has agreed to acquire a controlling stake in Lazada Group, a top Southeast Asia e-commerce platform.

Founded in 2012, privately owned Lazada runs retail websites in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. The company, which operates its own logistics networks, has an established presence in a region where online shopping is relatively undeveloped but is growing fast as consumers learn to use their smartphones to purchase products that are unavailable in local shops.

The deal calls for Alibaba to invest about $500 million in newly issued equity capital of Lazada and acquire shares from certain of the company’s shareholders, according to an Alibaba press release, for a total investment of approximately $1 billion.

Through its stake, Alibaba establishes an important new foothold outside China. The company said the transaction is expected to help brands and distributors around the world that already do business on Alibaba’s online marketplaces, as well as local merchants, to reach the Southeast Asian consumer market.

“With the investment in Lazada, Alibaba gains access to a platform with a large and growing consumer base, a proven management team and a solid foundation for future growth in one of the most promising regions for e-commerce globally,” said Alibaba Group President Mike Evans in a statement. “This investment is consistent with our strategy of connecting brands, distributors and consumers wherever they are,” Evans added, noting that the deal will “support our ecosystem expansion in Southeast Asia to better serve our customer base.”

The countries served by Lazada have a combined population of about 560 million and an estimated internet user base of 200 million, according to Internet Live Stats. With only 3% of the region’s total retail sales conducted online, Southeast Asia has plenty of upside as internet penetration continues to rise, Alibaba and Lazada officials said.

“Southeast Asia is an attractive, mobile-driven consumer market that is highly fragmented and diverse,” said Lazada Group CEO Max Bittner, adding the region is characterized by “significant barriers to entry and a nascent modern retail sector that has large headroom for growth.”

“Leveraging Alibaba’s unique know-how and technology will allow us to rapidly improve our services and provide an even more effortless shopping and selling experience,” Bittner said in a statement.

Headquartered in Singapore, Lazada founded its business by selling inventory to customers from its own warehouses, later adding online-shopping marketplaces that allow third-party retailers to sell their products through Lazada’s sites. The company has local operations in areas such as marketing and sales, fulfillment and online payments, as well as established logistics and last-mile delivery.

Lazada is the only e-commerce platform that operates across the entire Southeast Asia region, making it a potential “one-stop shop” solution for global brands wanting to expand in the region, according to Alibaba.

The investment provides a boost to Alibaba’s efforts to expand its businesses outside of China. Alibaba’s China marketplaces accounted for 86 percent of the company’s total revenue in the quarter ended Dec. 31, with international wholesale and retail businesses contributing just 6 percent. Alibaba Group Executive Chairman Jack Ma has said he would like to see the company’s international operations ultimately to contribute up to half of total revenues.

“Globalization is a critical strategy for the growth of Alibaba Group today and well into the future,” Evans said in announcing the Lazada deal.

In addition to the $1 billion investment, Alibaba reached an agreement giving it the right to purchase the remaining holdings of certain Lazada shareholders at fair market value during the 12 to 18 month period after the transaction closes.

 Source http://www.alizila.com/alibaba-invests-1-billion-leading-se-asia-e-commerce-site-lazada/

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2016-04-19 10:00:00
<![CDATA[Ecommerce in Switzerland was worth 6.6 billion euros in 2015]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6943 The shift of stationary retail to online trading continues and that cross-border ecommerce is gaining importance increasingly.

 

Swiss online shoppers bought goods online with a total value of 7.2 billion Swiss francs, or 6.6 billion euros, last year. The online retail sector in Switzerland increased by 7.5 percent in 2015 and now also accounts for 7.5 percent of the total retail sector in this Central-European country.

That is the result of a total market survey conducted by Swiss ecommerce association VSV in cooperation with GfK and Swiss Post. It concluded that the shift of stationary retail to online trading continues and that cross-border ecommerce is gaining importance increasingly.

As said, 6.6 billion euros in sales were generated in the online and mail order retail industry in Switzerland, which is 7.5 percent more than the online revenue was in 2014. When looked at the last five years, the Swiss ecommerce industry retail grew by 1.8 billion Swiss francs. Meanwhile, the stationary trade lost 2.5 billion francs.

The two top-selling product categories are consumer electronics (1.64 billion CHF/€1.5 billion) and fashion & footwear (1.38 billion CHF/€1.26 billion).


Of the 7.2 billion Swiss francs that were generated in the online retail industry in Switzerland, 5.3 billion came from consumers who shopped at online companies (B2C), 1.1 billion went to online stores abroad and 800 million Swiss Francs were generated at auction sites and online marketplaces. In addition, goods with a total value of an estimated 250 million Swiss francs were picked up at parcel stations abroad.

The researchers looked at online and mail orders by Swiss consumers and of all these transactions, 90 percent was conducted online. Of these online transactions, a quarter happened via mobile devices.


Swiss consumers still prefer to buy on account. According to the survey, 81 percent of customers in Switzerland uses this payment method while purchasing something online. Around 13 percent (last year: 12%) of consumers paid by credit card or via PayPal.


For 2016, VSV, GfK and Swiss Post expect further growth of 7-10 percent, while the offline textile and electronics industries will be under great pressure with falling sales per m². Also, they expect the price level will continue to fall with enormous competition with new players (from China).

]]> <p> <img style='cursor:pointer;cursor:hand' width='155' height='100' src='http://www.emarketservices.com/Clubs/ems/news/Suiza-eCommerce.jpg' border=0 alt='Ecommerce in Switzerland was worth 6.6 billion euros in 2015'>
2016-04-18 10:00:00
<![CDATA[New website Ecommerce Europe Trustmark online]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6942 The Ecommerce Europe Association has released the new website for its Ecommerce Europe Trustmark. With the website, the pan-European online retail association wants to give consumers a place where they can read in full what their rights are and what commitments the online retailer has made.

 

The website of Ecommerce Europe Trustmark informs visitors about the trustmark, shows them the benefits and explains them how the trustmark works.

According to Ecommerce Europe, such a trustmark is really necessary in today’s ecommerce industry. “Lacking consumer trust in online transactions obstructs the growth of the European ecommerce market”, the association writes.  Back in 2014, the organization announced it would launch a pan-European trustmark. Now, national associations of Norway, Denmark, the Netherlands, Belgium, France, Spain, Switzerland, Italy, Hungary, the Czech Republic, Germany, Finland and Portugal are participating.

Boosting trust in cross-border ecommerce

“In the rapidly expanding ecommerce market, it is more important than ever that online traders are transparent about their obligations towards the consumer”, explains Marlene ten Ham, Secretary General of Ecommerce Europe. “Our trustmark and its dedicated website give consumers peace of mind by allowing them to read in full what their rights are, and what commitments the online trader has made. This is essential for boosting trust in cross-border ecommerce.”

By clicking on the Trustmark logo, the consumer is directed to the Code of Conduct which obliges the retailer to use fair and transparent contract terms and to be transparent about the offer and prices before the consumer enters the order process.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='150' src='http://www.emarketservices.com/Clubs/ems/news/European-TrustMark cuadrada.jpg' border=0 alt='New website Ecommerce Europe Trustmark online'>
2016-04-15 10:00:00
<![CDATA[Western Europe’s share of global ecommerce to decline]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6940 Western Europe is the second largest B2C ecommerce region in the world in terms of sales and is set to retain this position through 2019. But, due to an expanding share of Asia-Pacific, Western Europe is predicted to lose about one percentage point in its share of global B2C ecommerce. Nevertheless, it will still account for one quarter of the world’s ecommerce sales.

That’s the main conclusion from a report by yStats.com, which covered the UK, Germany, France, Spain, Italy, Netherlands, Belgium, Sweden and Austria. It also said Western Europe ends second after Asia-Pacific in terms of the region’s B2C ecommerce’s share of total retail sales. The European region, consisting of huge online retail markets like the UK, France and Germany, is generally advanced in terms of internet and online shopper penetration. Last year, eight countries in this regions had an internet penetration rate of above 90 percent, while in four countries 80 percent of internet users were considered online shoppers.


The report also shows that in countries such as Germany and the Netherlands, B2C ecommerce already accounts for a high one-digit share of total retail sales, and in the UK this share reaches a double-digit number and is one of the highest worldwide. “Due to this fact, the majority ecommerce markets in Western Europe are projected to see only moderate growth rates in ecommerce sales in the coming years, though still outpacing general retail significantly”, the German agency explains.

In Western Europe there’s a rise noticeable of mobile commerce and omnichannel retail. More and more consumers are using more devices and locations to make a purchase. For example, in Italy the mobile share of ecommerce sales is predicted to more than double between 2014 and 2017. And click-and-collect is becoming increasingly popular in the UK, where this delivery method was used by over two thirds of online shoppers last year.


Among the huge ecommerce players in Western Europe is Amazon, which continues to hold the leading position in almost all major markets there, in terms of sales, website visitors or both. “Other pan-European leaders include Germany-based Otto Group and Zalando, while France-based Cdiscount and UK-based Tesco generate significant sales and website traffic in their respective domestic markets”, yStats writes. “Furthermore, Chinese ecommerce websites Alibaba and Aliexpress are gaining popularity among Western European online shoppers, already finding place among the top online shopping destinations in Spain.”

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2016-04-14 10:00:00
<![CDATA[Amazon plans two-hour delivery in Berlin]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6938 Berlin may be the second city in Europe where Amazon delivers goods within two hours after an order has been placed. The American retail giant is said to prepare the launch of its two-hour delivery service in the German capital. Amazon already offers such offering in London.

 

The German newspaper Welt reported this, thereby citing several Berlin transport companies. On behalf of Amazon a commercial building on Berlin’s Kurfürstendamm has been repurposed as a warehouse for more than 10,000 articles from the retailer’s assortment. According to the newspaper such a high number of products is made possible due to so-called random storage, where strict sorting isn’t necessary because computer programs have taken over the jobs of finding the products.

Amazon hasn’t confirmed the plans, but doesn’t deny them either. “We have no announcement about this at the moment”, an Amazon spokesperson said. Deliveries would start in May and would at first be carried out by courier firms that are already active in Berlin, taking place six days a week in two shifts.

Welt says: “rarely transport in Germany was affected by so much innovation as it is now. At first sight it seems this new offer is only about a shorter delivery time. But at second glance it becomes clear what goals Amazon pursues and how this will change the entire German parcel industry.” Until now, Amazon used mostly Deutsche Post’s DHL parcel service for deliveries in Germany, but as the American company is building up its own delivery capabilities, DHL’s business could be threatened.

In July last year, Amazon launched Amazon Prime Now in London which made it possible for customers to have their goods delivered within one hour.

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2016-04-13 10:00:00
<![CDATA[UK shipping platform Zenstores adds WooCommerce support]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6935  

 

 

Zenstores already supported sellers who use Amazon, eBay, Etsy, Magento or Shopify to sell their goods online, but today it announced it now also supports WooCommerce, a popular ecommerce toolkit for blogging platform WordPress. “Integrating with WooCommerce makes our platform available to a massive and highly-engaged global audience of small online sellers and makes us a part of the amazing WordPress community, which we’re delighted to now be able to contribute to”, Zenstores CEO Tom Palmer said.

After adding integration for WooCommerce, Zenstores has more ecommerce platforms in mind. It said it wants to integrate BigCommerce and OpenCart for the second quarter of this year.

Zenstores aimes to decrease the time sellers are busy with shipping tasks. It was launched in January 2015 and is headquartered in Bristol in the United Kingdom. Since its launch it saw more than 1.7 million orders shipped through its platform. It supports sellers shipping orders with Royal Mail (PPI and 2D Barcode labels), myHermes, Yodel, APC and SecuredMail.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='153' src='http://www.emarketservices.com/Clubs/ems/news/Zenstores.jpg' border=0 alt='UK shipping platform Zenstores adds WooCommerce support'>
2016-04-11 10:00:00
<![CDATA[Alibaba boosts virtual reality in their eCommerce services]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6930 Alibaba has formally thrown its hat into the virtual reality ring after the Chinese eCommerce giant announced the launch of its in-house VR research lab, dubbed GnomeMagic Lab.

The company’s plan for the VR lab stems from its core eCommerce business. For its first-ever project, the “Crater”, GnomeMagic Lab is going to develop a 3D virtual warehouse with a view to integrate VR into the shopping experience. Alibaba claims to have completed 3D modeling for hundreds of products and will accelerate the process with standard modeling tools.

Together with the lab, the company released Buy+ Plan, aiming to produce high-quality VR content in cooperation with YoukuTudou— the Chinese video site it invested in and is in the process of acquiring for $3.5 billion —, Alibaba Entertainment and Alibaba Music.

Besides, the company invested in red hot augmented reality company Magic Leap earlier this year, in a deal that put Alibabavice chairman Joe Tsai on the board, and it has tinkered with 360 degree panoramic video for YoukuTudou but this is its official entry into the space.

Alibaba, which claims 400 million users across its services, said that GnomeMagic Lab will work with its shopping businesses with a view to integrating VR into the shopping experience while exploring other applications, such as entertainment via Alibaba Pictures. Moreover, the company is setting up a store dedicated to VR hardware to help companies tap into its vast audience.

In a press announcement, former Facebook engineer Zhao Haiping, who is on the Alibaba’s GnomeMagic Lab team, said VR could enable customers to shop virtually on New York’s Fifth Avenue from the comfort of their own home. On a more practical level, Alibaba wants to help merchants use VR to sell on its sites, it said it has already created VR visuals for hundreds of products.

The year of 2016 is often referred to by industry insiders as “Year One” for virtual reality. Many domestic internet giants are flocking to the emerging industry. Alibaba’s rival Tencent announced last December an all-inclusive VR plan, including VR display headsets that support PC, game console and mobile devices. A consumer-level VR product is slated for this year, according to the company.

]]> <p> <img style='cursor:pointer;cursor:hand' width='166' height='100' src='http://www.emarketservices.com/Clubs/ems/news/Alibaba22.jpg' border=0 alt='Alibaba boosts virtual reality in their eCommerce services'>
2016-04-08 10:00:00
<![CDATA[The main reason shoppers abandon their online purchases in Europe is high shipping costs]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6929 The European market has a high rate of shopping cart abandonment.

 

The study by B2C Europe in collaboration with Bluebeez, which analyses the online consumer habits of shoppers in the eight main markets in Europe, also reveals that 79% of the consumers surveyed had abandoned at least one purchase in the last six months. One third of online shoppers do not return to complete the shopping process, according to the conclusions of this report.

When asked the motives that lead them to abandon their shopping cart, 40% of the consumers surveyed cited high shipping costs as the main reason justifying this abandonment. European purchasers are more likely to finalising a purchase in an online shop that offers free and flexible delivery, and are even willing to travel to a physical collection point if they can save on these expenses.

A large proportion of those surveyed (33%) indicated that they had begun a process of shopping online simply to find out the total cost, and that once they had obtained this information they gave up. Price comparison is a very widespread habit in the online market. In order to recover these customers, online retailers can send an e-mail reminder or offer these customers special personalised deals.

Other reasons leading shoppers to abandon a purchase is that their favourite payment method is not available (20%), over-long delivery periods (15%), and a lack of information on the returns process (11%).

The study concludes that online shoppers demand greater flexibility in delivery and in returning their orders to online stores. Online shoppers also demand agility, and facilities for returning products with which they are not totally satisfied. Online stores therefore need to offer the same facilities to both domestic and international customers if they want to increase their sales.

In order to simplify the returns process for online stores and consumers, B2C Europe offers theReturnYourParcel service, which provides a simple, fast and inexpensive way of managing returns in Europe. The online store generates a returns label through the ReturnYourParcel app and sends it by mail to the consumer so they can send their product back. B2C Europe then takes charge of centralising these returns in its local distribution centres and returns them to the eCommerce warehouse.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='106' src='http://www.emarketservices.com/Clubs/ems/news/Shipping.jpg' border=0 alt='The main reason shoppers abandon their online purchases in Europe is high shipping costs'>
2016-04-07 10:00:00
<![CDATA[eCommerce will reach 523 billion dollars in the USA by 2020]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6928 The forecast for online consumption in the United States is very optimistic for the next five years.

 

According to a report by Forrester Research, sales via the Internet in the country will reach 523 billion dollars by 2020, whereas the number of consumers shopping and browsing online will hit 270 million people, largely stimulated by activity through the mobile channels. 

The report entitled “US Cross-Channel Retail Forecast: 2015-2020”, compiled for Forrester by SucharitaMulpuru, predicts an average growth rate of 9.32% for the next five years.

The most important finding for North American retailers is the expected increase in coming years in the number of users and shoppers via smartphones and tablets, particularly smartphones. The importance of mobile channels to retailers goes far beyond merely purchasing and direct browsing. According to the data from Forrester, it is estimated that in 2015, mobile devices were instrumental in over 1 billion dollars-worth of purchases made throughout the year, combining online and off-line transactions. 

Forrester predicts that the market will see the influx of a total of 26 million new shoppers by the end of the decade to a figure of 570 million, driven by ever smarter terminals and access to ever faster wireless networks, making it easier to access and consume any time and in any place. 

Currently in the US it is estimated that there are 244 million people who browse and consume online.

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2016-04-06 10:00:00
<![CDATA[How to tap into the booming online fruit trade]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6921 The requirements for this growing channel –particularly in China, United States and Europe– are greater attention to product quality, new promotional strategies and formulas for directly reaching out to the end consumer. 

 

FruitDay, the Chinese website specialised in the online sale of fresh fruit, is barely seven years old and already has over four million customers in China. It serves 300 cities and had sales of around 75 million euros last year.

These figures highlight the rapid growth in China in recent years in sales of these products via the Internet, and marks the start of a trend that is set to become stronger in coming years, both in China and in the United States and Western Europe, mainly through supermarket chains.

Fresh produce will be the key to determining which retail firms take the lead, as it offers companies generous margins, and is a category with a frequent rate of purchase.

"The two main supermarket chains in the United States –Walmart and Kroger– have become much more aggressive in making inroads into the online channel in the last two or three years, and Amazon is also a strong presence", explains Roland Fumasi, vice-president and senior analyst for food and agribusiness research at Rabobank.

Quality and innovation

The quality of the food is very important in online commerce to ensure an exporter has the best purchasing options and prices on the international markets, as unsatisfied customers may post negative comments on the Internet. One option to avoid this is for the exporters themselves to find formulas to guarantee the quality, by reaching out directly to the end consumer.

This is what the exporter Prize did in the case of cherries, by designing a special format for the fruit distributed via the Internet so it does not need to be repackaged when it reached its destination. This means it is fresher on arrival and thus receives better ratings from the end consumer.

Although it is not easy to take the decision to venture into the online market –and may end up being more expensive and complex for the exporter–, this is a strategy that will bring benefits in the medium term.

Roland Fumasi also highlights that the quality of a product is fundamental: "If the consumers select their fruit in a supermarket and it's no good, they'll partly blame themselves. But if this happens with an online purchase they'll blame the company".

Other marketing strategies

The expectation of finding lower prices online is one of the reasons for consumers' preferences, and this can be addressed with specific promotional strategies for this channel. Each customer's preferences can also be differentiated according to their purchasing history.

International analyses reveal that the information from the rest of the chain –mainly the providers– is increasingly highly rated. "The producers should be more proactive in communicating with the rest of the value chain, and should maintain a close relationship with them. They should also make sure their online information is well organised, as the retailers are going to need these facts to be transparent and available", says Roland Fumasi.

The Internet is also a good channel for niche consumers to find the products they need. According to the Rabobank report, organic, hydroponic and sustainably-produced foods have high potential, particularly for the "millennials", a segment that leads the field in purchasing fresh fruit online in the different markets.

Who to forge links with in China

Alejandro García Huidobro, general manager and Prize member, flags up the importance to any exporters entering the world of online sales of paying attention to who will distribute the fruit, prioritising the business relationships that can be sustainable in the medium and long-term.

Doubts arise because in some cases the prices online are much lower than what the fruit actually costs; this shows that retailers are losing money in order to quickly gain a foothold in the market and then launch on the stock exchange.

A report on China by Nielsen shows that companies like Tmall, JD and YHD enjoy the highest brand prestige on the Internet, whereas the ratings for companies specialising in the sale of fruits vary from city to city. In Shanghai the leader is FruitDay, whereas in Beijing and Guangzhou it is Womai and SF Express.

"In terms of consumer loyalty, Tmall is the leader, as 20% of those surveyed say that it has the best platform, and another 19% say they would recommend it", says the report.

60% of Chinese consumers buy fresh produce via the Internet on a daily basis, with the main categories being dairy products and fruit, according to the survey by Nielsen. The average age of the consumers is 33 years; 80% are married and 81% have higher education.

Online sales in the fresh produce category will account for 25 billion dollars in the US by 2023, according to Rabobank.

]]> <p> <img style='cursor:pointer;cursor:hand' width='142' height='95' src='http://www.emarketservices.com/Clubs/ems/news/fruit.jpg' border=0 alt='How to tap into the booming online fruit trade'>
2016-04-05 10:00:00
<![CDATA[51% of UK ecommerce happened via mobile]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6922 For the first time ever smartphones and tablets accounted for over half of online sales in the United Kingdom.

 

 During the period November 2015 to January this year, 51 percent of UK online retail sales took place using smartphones and tablets. This is a significant increase on the 45 percent share recorded in the third quarter of last year.

IMRG and Capgemini released figures on the online retail sales in the United Kingdom during the last quarter of 2015. It found out that the desktop and laptop accounted for 49 percent of total ecommerce sales, while the tablet was used in 33 percent of cases. The smartphone accounted for 18 percent.

 

When looked at visits to ecommerce websites in the UK, mobile devices even accounted for two-thirds (66 percent) of traffic during this quarter, up from 63 percent in the previous period. And it’s eleven percentage points higher than the same period in 2014, when mobile devices accounted for 53 percent of visits to retail websites.

Increased confidence in mobile shopping
“This leap in mobile penetration appears to be being driven by increased confidence in using smartphones for online shopping”, IMRG writes. “Sales growth through these devices rose sharply in 2015, while growth through tablets reached a record low in December last year.”

“Over the past year smartphones have really started to become a major component of the checkout process and that’s what is driving this leap in mobile penetration”, Tina Spooner, chief information officer at IMRG, says. “In January sales via smartphones grew 95.6% year-on-year for example – over 7x the rate of those via tablets.”

According to Richard Tremellen from Capgemini, the 51% of UK ecommerce sales that happened via mobile devices is a very significant milestone in the history of the online retail sector. “And it reflects the work retailers have put into improving the customer experience on smartphones. Not only have mobile platforms become more secure, but the payment process is also much slicker. The result is smartphone conversion rates that are 70-80% higher than this time last year.”

 

Source : Ecommerce News

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2016-04-04 10:00:00
<![CDATA[The PayPal app endorses peer-to-peer transactions]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6919 The new PayPal app uses fingerprints as authentication for transactions.

 

PayPal is again one step ahead in innovation. Paypal –already the quintessential online transaction system– is now venturing into the mobile user experience by completely redesigning its app for iOS and Android. The PayPal app now hasan improved and more intuitive interface that makes it easier for users to manage their money.  

The mCommerce trend is now becoming firmly established, and PayPal knows this from experience: more than a third of the transactions that take place via its platform are done using mobile devices.  For this reason the ePayments company has decided to go even further with its app, and has not only improved its design to adapt to smartphone users, but has also incorporated specific functionalities to make the transactions especially user-friendly. In short, ensuring a better mobile experience for users from the moment they log on to the app.

Notable among the app's more technological aspects is its direct endorsement of peer-to-peer transactions and its fingerprint authentication.

The company had observed the 100% rise in the trend in transactions between private individuals –also known as peer-to-peer– in the last two years, and the new app now provides facilities for this mode. Specifically, the app allows money to be sent and received between users and their closest acquaintances –that is, family or friends– on their contact list, all with a single gesture. The app also enables the user to create a personalised list with the people with whom these transactions take place on a regular basis.

Another interesting feature of the app is that it incorporates a fingerprint as authentication for transactions, and is particularly available for Android devices. Specifically, this new functionality was proposed by the users themselves, and PayPal listened to the consumers' opinions and needs before redesigning the app.

Another improvement can be seen the moment you open the app. Quite apart from the reworked design, thenew home page is much more intuitive and easy to use. At one glance users can see all the details of their transactions (up to the last three years), manage pending payments or send money to recent contacts. All instantly.

And if this weren't enough, PayPal has included a new section that allows direct payment in physical shops with the app, as well as building customer loyalty through the account and even ordering food via the app.

In short, flexibility, usability and greater security for smartphone users.

The new app will be available in 145 markets, and will provide greater adaptability for users, as they can now manage their payments instantly wherever they may be.

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2016-04-01 10:00:00
<![CDATA[By 2019, over 2,000 million people will have taken to mCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6918 Smartphones have much to do with this boom, as these platforms support the purchase throughout its whole life cycle.

 

This is the prediction of Ovum, which believes that in five years we will have gone from 452.78 million to 2.07 billion mobile shoppers.

Before the end of the decade, more than two billion people will be enjoying all the advantages of mobile shopping.

Ovum estimates that the number of users worldwide will go from 452.78 million in 2014 to2.07 billion by 2019. At the same time, the value of the transactions is also set to rise from 50.92 billion to 693.36 billion dollars.

It is worth noting the role that will be played by two countries: China and the United States. China will contribute 370,29 million mCommerce users within three years, while the USA will be a value leader at the world level.

Smartphones have much to do with the rise in mCommerce. These terminals “have become a platform that can support the whole purchasing life cycle”, explains Eden Zoller, leading analyst at Ovum's Consumer Services & Payments, “from searching and finding products, through to comparisons and recommendations, all the way through to payments”.


Read more at http://www.silicon.es/se-dispara-el-mcommerce-2301862#u0zYY0ICIpaU8UuU.99

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2016-03-31 10:00:00
<![CDATA[Fashion is the number one category in mobile purchases]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6916 A new study points to the spectacular growth of fashion in the field of mCommerce.

 

The day when computers were the only device used to make online purchases is now long gone, as mobile phones take on an increasingly important role in eCommerce.

As can be seen from a report compiled for Privalia by the firm Netquest, as many as two out of every ten purchases made by digital natives from their mobile devices in Spaininvolve fashion items.

The study also points out that digital natives in 2015 spent an average of 140 euros a year buying fashion via their smartphones and tablets –equivalent to 22% of their total yearly fashion budget.

Elsewhere, the study reveals that women complete 7.1 fashion purchases a year on their mobile devices, whereas men make 5.4 purchases a year.

However, men spend more on their mobile purchases –an average of 64.5 euros per purchase, as opposed to the 55 euros spent by women.

The Netquest report also shows that fashion has become the number one category in mobile purchases, for the first time overtaking the “tickets and leisure” category.


Read more at http://www.siliconnews.es/2016/02/23/moda-compras-movil-categoria-reina-2302031/#ycM9TWBpDIwEkebF.99

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2016-03-30 10:00:00
<![CDATA[eCommerce will hit 523 billion dollars in the USA by 2020]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6915 Online sales in the US continue to grow year on year in spite of already spectacularly high figures.

 

The forecasts for online consumption in the United States for the next five years are very optimistic. According to a report by Forrester Research, Internet sales in the country will hit 523 billion dollars by 2020, with 270 million people shopping and browsing online, largely due to activity via mobile channels. 

The report entitled "US Cross-Channel Retail Forecast: 2015-2020", compiled for Forrester by Sucharita Mulpuru, predicts an average growth rate of 9.32% for the next five years. 

The most important finding for North American retailers is the increase predicted for coming years in the number of users and shoppers via smartphones and tablets, particularly smartphones. Forrester forecasts that a total of 26 million new shoppers will enter the market by the end of the decade –making a figure of 570 million– driven by ever smarter terminals and access to faster wireless networks, which will enable people to log on and consume any time and anywhere. 

It is currently estimated in the US that there are 244 million people who browse and consume online.

The importance to retailers of mobile channels goes far beyond merely purchasing and direct browsing. According to the data from Forrester, it is estimated that in 2015 mobile devices were instrumental in over one billion dollars' worth of the purchases made throughout the year, including both online and offline transactions. 

"We expect the speed and availability of the mobile networks to continue to grow rapidly, which should significantly catalyse the numbers of people using their phones to shop and determine how fast they can retrieve information", says Sucharita Mulpuru, the study's author and a Forrester analyst.

 

 

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='122' src='http://www.emarketservices.com/Clubs/ems/news/EcommerceUSA.jpg' border=0 alt='eCommerce will hit 523 billion dollars in the USA by 2020'>
2016-03-29 10:00:00
<![CDATA[eCommerce and mCommerce, unstoppable in Argentina]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6904 eCommerce continues to grow and is mutating into mCommerce.

 

eCommerce is now much more than just a trend and has become consolidated as a surefire way of increasing sales.

eCommerce has been growing at a great rate worldwide for some years and has now become a key activity in the global economy.

The numbers in Argentina for 2015 leave no room for doubt: growth in eCommerce was estimated at around 40%, with revenues of nearly four billion dollars.

The director of the CACE (Chamber of Online Commerce in Argentina), Diego Urfeig, said: “The challenges currently facing the sector are the need to improve customer service and respond more rapidly to any problems and queries that may arise about charging, logistics, trying to meet the deadlines, and giving consumers greater certainty about how the company is going to behave if the consumer buys something.

According to Urfeig, the trends in the coming years will involve mobile devices and ubiquity, the possibility of generating more "context" purchases, providing more tailor-made solutions, and the personalisation of the consumers in everything from their geographic location to their preferences, purchasing history and more.

“I believe we're on the road to personalisation, towards companies' individualising each online consumer so as to offer them a service that is specifically tailored to each one, and so improve the conversion rate of each business. Another of the important points to bear in mind is the potential impact of the IoT –the Internet of Things– on eCommerce, and I believe the experiences we're seeing in other parts of the world in the initiatives by Amazon, Alibaba and others, in which there's integration between the devices for shopping online, is also going to be important in the development of eCommerce in general“, said the executive.

The three trends that are shaping up to be the most important for 2016 are:

  • Mobile eCommerce as a real source of income.
  • The personalisation of the consumer's shopping experience.
  • Rapid delivery systems as an ever greater differential.

 

 

 

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='150' src='http://www.emarketservices.com/Clubs/ems/news/Argentina-Commerce.jpg' border=0 alt='eCommerce and mCommerce, unstoppable in Argentina'>
2016-03-28 10:00:00
<![CDATA[Advantages of using the social networks for eCommerce in your business]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6903 eCommerce can also benefit from the social networks through the participation and interaction with the customers.

The social platforms are a great opportunity for your eCommerce business to increase its customer base, learn more about their shopping habits and also build loyalty. Here we describe some of the advantages of using social networks for eCommerce in your business.

The use of social networks allows you to increase your customer base by building an online presence. Not only that, your marketing campaigns can include a target public that you would never be able to reach using local advertising.

Another advantage of social networks for eCommerce is that you can use your brand presence to tell your customers and followers what your business is about. And when you offer them great content, your followers are more likely to share what your brand is offering with their friends and family. In other words, the social networks will give your business more visibility.

Using the social networks can also be a way of announcing promotional campaigns and special offers, and you can use the online content to tell your public more about the personal side of your brand. In other words, the content can help you create a connection with your potential customers, increase your consumer base and also build loyalty towards your brand.

eCommerce can also benefit from the social networks through the participation and interaction with the customers. The social networks allow users to make comments, suggestions, requests and to share queries about your business. This can help you find exactly the type of product your potential customers are looking for.

The social networks enable you to set specific demographic goals so the products are displayed precisely to the target public at which you are aiming. As you are targeting a specific group of potential customers, you can achieve the maximum return on your marketing investment.

The article was originally published in Actualidad eCommerce.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='113' src='http://www.emarketservices.com/Clubs/ems/news/RRSSeCommerce.jpg' border=0 alt='Advantages of using the social networks for eCommerce in your business'>
2016-03-23 10:00:00
<![CDATA[Snapchat takes its first steps towards eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6902 Online purchasing is trending in the social networks.

 

Snapchat, like most social networks, is currently monetised via advertising and sponsored contents, but the company has disclosed that its aim is to explore the possibilities offered by eCommerce.

However, the introduction of "buy buttons", for example, has not had much impact among consumers, and only one out of every ten considers them a good idea. Yet the social networks clearly have a great potential for retailers, and it is only natural that the platforms themselves wish to exploit it to their own benefit.

Joanna Coles, one of Snapchat's directors, suggested in a conference that social network users could perhaps purchase online via Sweet, a Snapchat channel developed in collaboration with the publishers Hearst. She revealed no more details about the technical aspects involved in this transformation, or when it would take place, but the platform has already taken its first steps towards eCommerce by introducing a range of functionalities that appear to point in that direction. For example, its Discovery platform, launched in January this year, offers a payment service called Snapcash, and the company has also invested in Spring, a purchasing app for fashion labels.

In fact all the social platforms have started –with varying degrees of seriousness– to toy with this possibility. And as we said before, the potential for directly monetising leads in this way is enormous. Facebook, for example, already set up a new advertising format in October geared to eCommerce, in which brands could showcase several products from their catalogue, and which would take the users directly to the advertiser's online store with one click. At the same time they also added a "Buy" section on the app that could be used by retailers to display their products, and where consumers could buy without leaving the site through "Buy now" buttons. Pinterest has also been making some inroads, and around three months ago included a new shopping section whose operation appears to be similar to the one being considered for Snapchat's Sweet. Pinterest's idea consists of selecting different products every day, picked by the editors based on current trends, and including both items from large chains and small independent retailers. In practice, it works as a section that includes only products which have the "Buy" button, which can be bought by the users as they browse the platform for inspiration.

 

 

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='145' src='http://www.emarketservices.com/Clubs/ems/news/Snapchat-2.jpg' border=0 alt='Snapchat takes its first steps towards eCommerce'>
2016-03-22 10:00:00
<![CDATA[Preparations for an "Amazon of Big Data" are underway]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6901 The Nesta organisation is working with the London authorities to develop a marketplace similar to Amazon's, where users and companies can buy and sell data and where this information will be available for its commercialisation.

Can you imagine a portal where users and companies can buy, sell and exchange large amounts of data in the same way as occurs in today's marketplaces like Amazon, where individuals and users can buy and sell a wide variety of products?

This is the idea being developed by David Altabev, general director of Government Innovation at Nesta , an organisation that seeks to support governments in taking up new technologies, in conjunction with the London authorities.

“It doesn't exist yet, but we're in discussions with the London authorities and seeing all the information that's out there in the areas of culture, energy and business, among other things. And we want to make this information available like in a marketplace, like Amazon”, said Altabev in an interview during the Smart City Expo, held last week in Puebla

It doesn't exist yet, but we're working with the authorities in London and looking at all the information available in the areas of culture, energy and business, among other things.
The expert said that the important thing is that there must be participation by the private sector, as information and data have become a commodity, and they need to show interest and be open to uploading the data they have onto the platform.

One of the advantages to the private sector of uploading information to a platform of this kind is that it could generate additional revenue, or lead to an exchange between the companies themselves and the users of the information.

“They can place a value on it and start to generate income. Or they may say: ‘If you want my information first give me your data’. Just like in an exchange”, said Altabev.


The marketplace would be open to all types of companies –for example, a telecommunications company could sell a social network information about how often its customers use their services, or it could pass on details of the top-selling units to a telephone manufacturer.

]]> <p> <img style='cursor:pointer;cursor:hand' width='141' height='100' src='http://www.emarketservices.com/Clubs/ems/news/Amazon-Big-Data.jpg' border=0 alt='Preparations for an "Amazon of Big Data" are underway'>
2016-03-21 10:00:00
<![CDATA[More than 90% of the U.K.’s B2B marketers are on LinkedIn, followed by 80% that use Twitter.]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6895 The study finds that while many B2B companies are active on social media market, only 20% of survey responders view social media as a top driver of ROI.

 

Social media has changed the way people consume and distribute information, and that includes businesses and marketers. In a recent study of more than 200 marketers in the United Kingdom conducted by ALF Insight, LinkedIn proved to be the primary social media channel for B2B marketers.

The study finds that while many B2B companies are active on social media market, only 20% of survey responders view social media as a top driver of ROI.

93% of the B2B marketers in the ALF survey say they have a presence on LinkedIn. The results aren’t all that surprising given the platform’s focus on a professional audience and on connecting people on a more professional level than other social networks. However, the gulf between B2B and B2C is a bit jarring, as only 54% of B2C marketers say they’re on LinkedIn. B2C marketers have placed their focus on Instagram and Facebook, with 88% of B2C responders having a presence on both. (Facebook Inc. owns Instagram.) Four out of five responders on both sides use Twitter for marketing.

The ALF study suggests that Instagram’s introduction of paid advertisements may account for the boom in B2C interest. Only 28% of B2B marketers say they use Instagram, but the study didn’t suggest why.

The ALF study found the following percentages of marketers using social media outlets in their marketing this year, with figures shown for B2B/B2C:

  • LinkedIn, 93%/54%
  • Twitter, 80%/80%
  • Facebook, 63%/88%
  • Instagram, 28%/88%
  • YouTube, 35%/50%
  • Google+, 23%/27%
  • Pinterest, 19%/36%
  • Periscope, 4%/12%
  • Vine, 4%/4%
  • Snapchat, 2%/15%

Sign up for a free subscription to B2BecNews, a twice-weekly newsletter that covers technology and business trends in the growing B2B e-commerce industry. B2BecNews is published by Vertical Web— Media LLC, which also publishes the monthly business magazine Internet Retailer. Follow Tim Brusveen on Twitter @TimBrusveen.

]]> <p> <img style='cursor:pointer;cursor:hand' width='113' height='76' src='http://www.emarketservices.com/Clubs/ems/news/Linkedin2(2).jpg' border=0 alt='More than 90% of the U.K.'s B2B marketers are on LinkedIn, followed by 80% that use Twitter.'>
2016-03-18 10:00:00
<![CDATA[Ecommerce Europe presents its vision on e-commerce at the European Consumer Day]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6896 The 18th edition of the European Consumer Day was held in Brussels on 10 March 2016.

 

Ecommerce Europe’s Secretary General, Ms. Marlene ten Ham, participated as a panelist at the European Consumer Day organized by the European Economic and Social Committee. Structured around the central question ‘Better regulation for consumers?’, the different panel discussions addressed the benefits and impacts of the Better Regulation Agenda of the European Commission on consumers.

Marlene ten Ham presented the role of consumers and traders in the digital economy and stressed the fact that both of them complement each other as ‘activist shareholders’ of the online economy. In fact, in the online retail sector consumers and traders rely on each other, and e-commerce is fundamentally based on the symbiosis between these two shareholders. “If the consumer is happy, the trader is happy as well”, added Ms. ten Ham.

Ms. Ten Ham reiterated that consumer trust in cross-border eCommerce remains low with only 15% of EU consumers buying from another EU country and only 38% feeling confident about buying abroad.She added that, in order to boost consumer confidence in online shopping, better regulation is not the only answer as some solutions should come directly from the industry. That is why Ecommerce Europe launched the ‘Ecommerce Europe Trustmark’, a pan-European label with the aim of increasing consumer trust in cross-border purchases. Of course, in order to boost consumer confidence, EU regulators have to tackle the remaining many barriers to cross-border e-commerce and complete the Digital Single Market as soon as possible.

According to Ecommerce Europe’s 2015 “Barriers to Growth” survey, 46% of companies considered differing European legal frameworks as a difficult obstacle to overcome. That is why Ecommerce Europe advocates for a fully harmonized Single Market with simple and easily understandable rules for both consumers and businesses. In order, the European e-commerce association is convinced that “Better regulation” is a good mean able to contribute to achieving these objectives. All parties should be actively involved as “activist shareholders” and participate in this process. Consumer and business associations should work together to ensure that we achieve true better regulation.

Source: Ecommerce Europe

]]> <p> <img style='cursor:pointer;cursor:hand' width='100' height='141' src='http://www.emarketservices.com/Clubs/ems/news/European-Consumer-Day.jpg' border=0 alt='Ecommerce Europe presents its vision on e-commerce at the European Consumer Day'>
2016-03-17 10:00:00
<![CDATA[Spain's Retail E-Commerce Expands With Supermarkets Set To Benefit]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6894 According to The 2015 Global Retail E-Commerce Index, published by ATKearney, Spain has gone from being an outsider to the ranking in 2013, to earning the 18th position in the group of 30 countries with the most developed eCommerce.

 

The country, which has begun to see economic recovery after more than six years of recession, has quickly caught up with global online shopping trends.

A mix of connected consumers and a solid infrastructure gives ATKearney grounds to predict an annual growth of online sales of 16 per cent for the next five years.

Amazon, El Corte Ingles and Fnac España are the biggest names in the national market.

Spanish food retailers such as Mercadona, Carrefour, Eroski and the aforementioned El Corte Ingles all have online shopping platforms and their usage is expanding.

The main weakness quoted by the study is that Spanish consumers are extremely sensitive to price, and it is not uncommon for them to abandon shopping baskets after finding out delivery prices.

There has been also a growth in the popularity of price comparison websites, the most famous being Carritus, which allows consumers to find the best deal between all Spanish supermarkets with online shopping services.

Source: European Supermarket Magazine

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/Retai.jpg' border=0 alt='Spain's Retail E-Commerce Expands With Supermarkets Set To Benefit'>
2016-03-16 10:00:00
<![CDATA[Online sales move 1.065 billion packages in the United Kingdom]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6881 The extension by retailers of the special offers around key dates is one of the reasons accounting for these figures.

 

 

Online sales moved 1.065 billion packages in the United Kingdom in 2015, representing a growth of 15% over the figures for 2014, according to the IMRG MetaPack UK Delivery Index.

Around 260 million packages were handled in the peak season from November to December, and over 10 million packages were delivered.

The sector saw a change in the number of packages transported between November and December, which was more stable than in previous years. This is due to retailers extending the special offers around key promotional dates, rather than concentrating all the purchases on a single day.

This method is having good results. The level of compliance with the delivery times during the Christmas campaign remained at 92%, in spite of the growth in the volume of shipments. However European eCommerce is slowing in response to the high price of cross-border package shipments.

]]> <p> <img style='cursor:pointer;cursor:hand' width='120' height='118' src='http://www.emarketservices.com/Clubs/ems/news/logistica-4.jpg' border=0 alt='Online sales move 1.065 billion packages in the United Kingdom'>
2016-03-11 10:00:00
<![CDATA[Ecommerce in China expected to reach US$1.1 trillion by 2020]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6878 While some Asian country economies may be slowing down, the health of the online retail markets across China continues to boom.

 

Despite the economic slowdown, China's e-commerce market is expected to continue dominating the online retail revenues in the Asia Pacific region.

According to Forrester’s report, Asia Pacific Online Retail Forecast, 2015 To 2020, total eCommerce revenue for China, Japan, South Korea, India and Australia is projected to nearly double in the next five years, from $733 billion in 2014 to $1.4 trillion by 2020. That same report goes on to detail how these five Asian online economies have already outpaced the combined online retail markets in the U.S. and all of Western Europe, with China and India ranking as the two largest and fastest-growing markets worldwide.

The Chinese market already surpassed that of the U.S. in 2015, and China remains the world’s largest e-commerce market, despite seeing its overall economic growth dip below 7% for the first time since 2009.

“While the days of staggering year-over-year eCommerce growth in China are gone,” wrote Lily Varon, lead author of the Forrester report, “current growth rates are solid and more consistent with other mature markets in the region, like Japan and South Korea.”

Varon also went on to project that China would continue to lead the region’s market growth, expanding to be nine times larger than Japan’s $122 billion market in 2020 and 17 times larger than South Korea’s $65 billion.

India is also projected to see online sales expand by five times, fueled by a rapidly increasing number of online shoppers entering the market and per capita online spend continuing to increase. However, in the case of India, Varon noted that the country’s underdeveloped logistics, “challenging” connectivity, as well as a traditionally cash-based culture, would pose significant challenges to online retailers looking to grow the online India market.

The Forrester report goes on to note an important and defining trend across the region: the dominance of Web-only retailers, such as Rakuten and Amazon in Japan; Taobao, Tmall and Jingdon in China; and Flipkart and Snapdeal in India.

“Consumers have flocked to online pure-plays rather than their traditional retail counterparts,” Varon wrote. “In very few markets in the region do traditional retailers hold any dominant position or even come close to competing with the Web-only giants.”

Having noted the significance of Web-only players, Varon shared that omni-channel functionality had not been as robust in Asian markets as it had in the U.S. or U.K. This, though, was starting to shift, as more traditional retailers start to make the move towards e-commerce in Asia. Australian retailers have been forced to play catch-up, with omni-channel offerings, such as click-and-collect, being adopted by global players, like TopShop and Zara, and helping to bring omni-channel services to the local market.

"The Asia Pacific region encompasses online retail markets that span varying sizes, maturity levels, and industry dynamics. Yet despite these differences, a series of trends is evident in every market in Asia Pacific," said Forrester analyst Lily Varon

Source: Retail News Asia

]]> <p> <img style='cursor:pointer;cursor:hand' width='133' height='120' src='http://www.emarketservices.com/Clubs/ems/news/china online ecommerce cuadrada.jpg' border=0 alt='Ecommerce in China expected to reach US$1.1 trillion by 2020'>
2016-03-10 10:00:00
<![CDATA[Showroomprive increases its net online sales by 29%]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6877 2015 has been a year of strong growth and profits. The group also continues its advance in European markets, where there is a significant margin for growth and development in the eCommerce sector.

 

 

Showroomprive increased its net online sales by 29% in its last financial year. The group has reinforced its position in its main market and seen a rise in profits, with an EBITDA margin of 8.1% in France.

This growth has been fuelled by Showroomprive's constant capacity for innovation, featuring new solutions and services, including Infinity –a free and unlimited delivery service for members through a subscription system. Another innovation is the launch of the "mixed-basket" solution, which allows customers to combine purchases from different brands in the same order.

Elsewhere, Showroomprive has launched its first brand, #CollectionIRL, a clothing line designed specifically with its target public in mind: the digital woman.

In June 2015 Showroomprive opened an innovation hub –Look Forward– on its own premises. It already has six startups, demonstrating the group's commitment to supporting innovation in the field of fashion and new technologies.

To reinforce its operations, and support its recent growth in the number of orders and shoppers, Showroomprive has opened a third production hub in Roubaix (France), where it will receive each brand's samples, stage the photo-shoots, carry-out the photo retouching, and create the online campaigns.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/showroomprivee.jpg' border=0 alt='Showroomprive increases its net online sales by 29%'>
2016-03-09 10:00:00
<![CDATA[European eCommerce slows in response to the high price of cross-border package shipments]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6876 In spite of the boom in eCommerce, only 12% of retail businesses export online to other countries, although 37% of retailers now sell via the Internet in their own country.

 

 

The costs can be as much as five times those of domestic transactions in each member state of the European Union (EU), representing an obstacle for the online sector.

In spite of the boom in eCommerce, only 12% of retail businesses export online to other countries, although 37% of retailers now sell via the Internet in their own country.

In addition, only 15% consumers shop via the Internet in other EU countries, whereas 44% invest in online stores in their own country. These data highlight the fact that the cross-border packaging service is inefficient and deters consumers when buying or selling in other EU countries.

The European Commission will therefore propose a series of measures to improve the transparency of prices and the regulatory supervision of packaging markets in order to make the costs more affordable, and prevent 40% of Europeans from abandoning their online purchases due to high delivery costs.

40% of Europeans abandon their online purchases due to high delivery costs, according to research by B2C Europe analysing the shopping habits of online consumers in eight countries in the eurozone.

The study reports that 79% of consumers have abandoned their purchases via the Internet at least once in the last six months, whereas 39% of users have done so once a month. The survey also reveals that only 3% of consumers would make the same investment again.

33% of customers say they use shopping baskets as a way of comparing prices and gaining an idea of the total cost, and another 20% abandon their purchase because their payment method was unavailable.

Long wait times are the cause of 15% of abandonment, and the lack of information on returns accounts for 11% of online failures. In fact, logistical management is the decider between the success and failure of an eCommerce business, so it cannot be overlooked by any online store.

 

]]> <p> <img style='cursor:pointer;cursor:hand' width='125' height='125' src='http://www.emarketservices.com/Clubs/ems/news/LogisticeCommerce.jpg' border=0 alt='European eCommerce slows in response to the high price of cross-border package shipments'>
2016-03-08 10:00:00
<![CDATA[The Chinese group JD.com identifies fashion as its key business to compete with Alibaba]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6875 The eCommerce sector forecasts growth of only 20% in 2016, whereas sales of fashion via the Internet could increase up to 30% in the coming 12 months.

 

 

The giant JD.com points to fashion as one of its key businesses. The Chinese eCommerce group highlights the increase in the sale of ready-made clothing on its platform, taking many –even within the company itself– by surprise.JD.com's commitment to fashion is only natural, according to the experts. The eCommerce sector predicts growth of only 20% in 2016, whereas the sales of fashion via the Internet could increase up to 30% in the next twelve months.

JD.com is aware that it needs to pull up its socks. After all, there is a reason fashion accounts for 70% of the offering on Tmall (property of Alibaba). This percentage falls to between 6% and 10% in JD.com, although the category continues to be very large despite the low percentage.

 

This repositioning towards fashion can be seen in actions such as the sponsorship of New York Fashion Week, with the presence of Chinese designers such as Alicia Lee and Chi Zhang. The tactic emulates that of its North American competitor Amazon, which also sponsors the same event.

 

In its beginnings, JD.com sold only optical products and has recently broken into the electronics and telephony business, in addition to fashion. The group closed 2014 with a turnover of 16.724 billion euros.

]]> <p> <img style='cursor:pointer;cursor:hand' width='125' height='118' src='http://www.emarketservices.com/Clubs/ems/news/JdFashion.jpg' border=0 alt='The Chinese group JD.com identifies fashion as its key business to compete with Alibaba'>
2016-03-07 10:00:00
<![CDATA[Percentil exceeds its expectations: the eCommerce "startup" expects to reach 10 million in 2016]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6873 The group closed 2015 with almost 4 million euros in sales.

 

The outlook is rosy for Percentil. The Spanish eCommerce platform specialised in the purchase and sale of second-hand clothing expects to reach ten million euros in 2016, after incorporating the venture capital fund Seaya Ventures to its shareholding.

Originally, the company calculated its turnover at two million euros in 2016, a figure that was exceeded in the last financial year when Percentil posted sales for a value of four million euros, according to Ecommerce News.

In 2015, Percentil took on 63 new employees, 35 of whom work for the company in Germany and 28 in Spain. Last year, the company took over its German counterpart, Kirondo, thus increasing its number of purchasing, processing and storage hubs to two: one in Madrid in another in Berlin, from which it manages its business in Spain, Germany, France and Austria.

Among other plans, Percentil intends to open a logistical storehouse in the United Kingdom, due to come on line in 2017. The group also plans to make the leap to new European markets.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='130' src='http://www.emarketservices.com/Clubs/ems/news/Percentil.jpg' border=0 alt='Percentil exceeds its expectations: the eCommerce "startup" expects to reach 10 million in 2016'>
2016-03-03 10:00:00
<![CDATA[China changes the tax rules on purchases from overseas e-retailers]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6869 Foreign online retailers and brands have benefited in recent years from China’s relaxed rules on purchases by Chinese consumers on overseas websites. China’s new rules on import duties and taxes will hurt some of those overseas online sellers, while helping others.

 

 

The new rules, to take effect in April, provide an exemption from import duties for purchases from foreign websites of up to 2,000 yuan ($306) but add a sales tax of 11.9% that consumers don’t pay today. That sales tax is still less than the 17% value-added tax consumers pay when shopping in stores in China.

 

The existing rules, which mirror the regulations for consumers bringing in purchases from abroad or receiving them by mail from friends overseas, allows a consumer to import up to 1,000 yuan ($153) worth of products at a time for personal use, up to 20,000 yuan in a year. Those purchases are subject to import duty- which generally vary from 10% to 50% of the purchase price, depending on the type of product - but the tax is waived if it’s under 50 yuan ($7.65.) That 50-yuan exemption will be eliminated in the new rules.


The new policy will benefit sellers of products for which the duty is high, such as cosmetics, which are hit with a 50% duty tax. But other items for which the duty is low, such as children’s products, the new rules will make it more expensive for Chinese consumers to buy from overseas websites, Li says.


Both the new rules and the old ones also apply to foreign companies that sell on Chinese marketplaces under the relaxed cross-border e-commerce rules that China has adopted in recent years. Such major Chinese eCommerce operators as Alibaba Group, JD.com and the Amazon China subsidiary of Amazon have created special sections of their online shopping sites featuring imported goods sold under the special cross-border rules. Those rules allow foreign companies to store items in 10 free-trade zones without clearing customs, and then send them through an expedited customs process when a Chinese shopper places an order.

More at Internet Retailer.

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2016-03-01 10:00:00
<![CDATA[Google launches fresh-grocery delivery service in U.S.]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6867 Watch out Instacart and Amazon Fresh, Google is going head-to-head against fresh-grocery delivery startups and services with a service expansion. Google Express, which has been around for a while, is now expanding to fresh-grocery deliveries in parts of San Francisco and Los Angeles.

 

Google is going head-to-head against fresh-grocery delivery startups and services with a service expansion. Google Express, which has been around for a while, is now expanding to fresh-grocery deliveries in parts of San Francisco and Los Angeles.

You can now order tomatoes, milk, bread and all sorts of fresh groceries from Google Express. Like on the rest of the service, Google is partnering with existing shops. It looks like the company is working with Costco, Whole Foods, Nob Hill Foods and more. Google Express also handles frozen products and booze in case you really need a bottle of wine with your dinner.


Every order costs $2.99 for Google Express members, and $4.99 for non-members. A membership costst $95 a year. If that sounds familiar, it’s because this membership model is comparable to Amazon Prime Fresh and Instacart Express.


Google can scale this service much more quickly than Amazon Fresh as it doesn’t need its own warehouses. By partnering with Costco, Whole Foods and others, the company can’t have the same margins as Amazon, but it also doesn’t have the same infrastructure bottlenecks as Amazon.

Today’s small rollout feels like Google is still testing fresh-grocery deliveries. If it works in these two test markets, the company might expand to other Google Express cities.

]]> <p> <img style='cursor:pointer;cursor:hand' width='145' height='100' src='http://www.emarketservices.com/Clubs/ems/news/GoogleGrocery(1).jpg' border=0 alt='Google launches fresh-grocery delivery service in U.S.'>
2016-02-29 10:00:00
<![CDATA[Etsy, Inc. Reports Fourth Quarter and Full Year 2015 Financial Results]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6866 Sales on Etsy.com grow nearly 24% in 2015.

 

Etsy grew Gross Merchandise Sales 21.3% to $741.5 million in the fourth quarter of 2015. It said the growth was driven by a 15.5% year-over-year growth in active sellers and 21.4% year-over-year growth in active buyers.

Gross profit for the fourth quarter was $57.7 million, up 36.9% year-over-year, One of the factors helping to drive the gross profit growth was "continued strong growth of Promoted Listings, a higher-margin revenue stream."

However, the company had a net loss for the fourth quarter of $4.2 million, compared with a $5.4 million net loss in the fourth quarter of 2014. "Etsy's net loss in the fourth quarter of 2015 was impacted by a foreign exchange loss and our income tax provision," the company said.

Mobile shoppers accounted for 43% percent of 2015 purchases on the marketplace for handcrafted goods and 60% of traffic—both figures up 6 percentage points from 2014.

In 2015, Etsy updated search functionality that allows consumers to browse by category, feature or product type. Within Etsy’s app, the company added a social sign-up and sign-in via Facebook and Google. Additionally, Etsy expanded its payment options in 2015 to include Apple Pay, Google Wallet and PayPal.

Revenue, which Etsy generates from listing fees, seller services and commission on sales, jumped 39.8% to $273.5 million from $195.6 million in 2014. Etsy is generating more growth from services to sellers, such as promoted listings in search results, credit card processing and by providing shipping labels. Revenue from seller services grew 65.6% in 2015 to $136.6 million from $82.5 million a year earlier. Seller services revenue represents 49.9% of total revenue in 2015, compared with 42% in 2014. The rest of the revenue, which Etsy calls marketplace revenue, increased 22.0% to $132.6 million in 2015 from $108.7 million a year ago. Marketplace revenue comes from the 20-cent listing fee Etsy charges and the 3.5% commission it takes on every sale.

Chad Dickerson, chairman and chief executive officer of Etsy, announced plans to launch new seller services in 2016, though he did not provide specifics. He did say more than 50% of Etsy’s sellers also sell on other online platforms, including their own e-commerce sites.

 

More Information: Etsy

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2016-02-26 10:00:00
<![CDATA[Ecommerce in Japan]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6864 Japan is far from an emerging eCommerce country and has some unique characteristics.

 

Japan has a large ecommerce market that generated roughly $80 billion in sales in 2015. This compares to approximately $350 billion of ecommerce sales in the U.S. in 2015. China’s 2015 ecommerce sales exceeded $650 billion.

The three big ecommerce sites in Japan, in order of market share, are Rakuten, Amazon Japan, and Yahoo Japan Shopping. Taken together, these sites account for roughly 50 percent of total Japanese annual ecommerce revenue.

The three aforementioned sites are marketplaces; they allow third-party vendors to sell on them. The ease of setup and doing business varies among the sites. Amazon is the easiest to get started with, followed by Rakuten, and then Yahoo Japan Shopping.

The primary reason for this difference is the relatively elaborate process traditionally followed by Japanese companies for on-boarding new vendors. Amazon, with its roots in the U.S., offers relatively easier setup and on-boarding. Yahoo Japan Shopping is not part of the U.S.-based Yahoo. In the late 1990s, a Japanese company called Softbank purchased the site and the Yahoo name for use in Japan.

There are companies that offer setup and on-boarding services to companies, to sell on these marketplaces. One approach for selling on Rakuten, for example, that has proved effective is to partner with an existing Rakuten vendor, one that is already authorized by Rakuten to sell products. The existing vendor just needs to procure products — outside of Rakuten — from the new seller. This is usually faster than the new seller working with Rakuten directly.

The three marketplaces also have in-house teams to support and educate vendors.

Source: Practical eCommerce

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2016-02-25 10:00:00
<![CDATA[Mobile World Congress: PayPal Extends Mobile Leadership and Consumer Choice With New Partnerships and Product Innovations]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6862 PayPal announces collaborations with Vodafone, Telcel and Claro, and reimagined products to support its vision for the future of money.

 

Paypal, at Mobile  World Congress 2016,  unveiled new partnerships and product  updates that showcase its vision of using technology to reimagine  financial services to be faster, simpler and more inclusive, whether  online, in-app, in store or in new contexts.    

“We have a tremendous opportunity to transform commerce and financial  services, and mobile is at the center of that evolution”

 “We have a tremendous opportunity to transform commerce and financial  services, and mobile is at the center of that evolution,” said Dan  Schulman, President & CEO, PayPal. “We are committed to giving people  flexibility and choice in the ways they move and manage their money.  Leveraging our mobile scale and leadership, platform-agnostic approach  and partnerships, PayPal is uniquely poised to leverage new value  propositions. We believe the financial system should be more seamless,  secure and affordable to drive the hopes and aspirations of people  outside the traditional financial system.”    

Collaborating with Industry Leaders Gives People More Flexibility and  Choice    

 PayPal announced a collaboration with one of Europe’s largest mobile  carriers, Vodafone, where millions of PayPal’s European customers will  be able to fund payments on Android smartphones at Visa contactless  terminals using the Vodafone Wallet. The service will start in Spain and  expand to additional European markets later this year.    

 PayPal is also working with leading telecom providers in Mexico and  Brazil, Telcel and Claro, on their digital wallets to help their more  than 140 million active users manage and make every day spend purchases  via mobile devices. Through partnerships, and PayPal’s  technology-agnostic approach, we are able to give merchants and  consumers more flexibility and choice in how they want to pay and get  paid.    

Democratizing the Movement and Management of Money Through Innovation    

 PayPal’s vision is to help democratize financial services and make  moving money more accessible for people around the world. To that end,  recently acquired Xoom plans to expand its service in Africa, making it  easier for people in the United States to quickly and securely send  money to family and friends with a M-Pesa account in Kenya.    

 PayPal continues to drive ways to make it easier for consumers to choose  to pay whichever way they prefer including their favorite debit, credit  and rewards cards. The company recently launched a redesigned  mobile app in 145 markets around the world. An upcoming version of  the app will support near field communications (NFC) starting in the  United States and Australia later this year. Android users will be able  to simply tap and pay with their PayPal app at nearly any location that  accepts contactless payments in the United States and Australia.    

PayPal constantly innovates to create seamless payments experiences for  consumers online around the world. One Touch™ offers customers an online  and mobile checkout experience without having to retype in payment  information, usernames or passwords. 18 million consumers have now opted  in to One Touch, which makes it one of the fastest adopted products in  PayPal’s history, and PayPal today announced an additional 120 markets  have been added, taking the total to 143 markets.    

 In the United States, PayPal unveiled a private beta that provides  retailers with an easy set of tools to allow them to securely sell to  their customers wherever they are connecting digitally. Called PayPal  Commerce, it opens up retail opportunities in new channels – from social  networks to new experiences that have not yet seen any commercial  applications.    

 Just weeks after the launch of PayPal’s ‘New Money’ global marketing  campaign, the first as an independent company, this news is further  proof of PayPal’s commitment to use technology to reimagine financial  services to be faster, simpler and more inclusive, whether online,  in-app, in store or in new contexts.    

 With a technology-agnostic approach, PayPal is able to give consumers  the buying experiences they want – enabling digital payments around the  world that everyone can access. PayPal is also providing merchants with  a full platform that enables them to put mobile at the center of their  value proposition for customers.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='101' src='http://www.emarketservices.com/Clubs/ems/news/paypal2.jpg' border=0 alt='Mobile World Congress: PayPal Extends Mobile Leadership and Consumer Choice With New Partnerships and Product Innovations'>
2016-02-24 10:00:00
<![CDATA[Amazon closes 2015 by breaking the 100 billion dollar sales barrier]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6853 In the first quarter of 2016, Amazon forecasts that its sales will grow between 17% and 28% compared to Q1 2015.

 

 

Amazon has announced its financial results for 2015, which it closed with sales of 107 billion dollars –passing the 100 billion dollar threshold for the first time in its history, and representing growth of 20.2% with regard to the 89 billion dollars of the previous year

Within this figure, the company’s operating income was 2.2 billion dollars (compared to 178 million in 2014). The final net profit of the company presided by Jeff Bezos was 596 million dollars (241 million in 2014). 

In Q4 2015, Amazon exceeded all expectations and achieved a business volume of 35.7 billion dollars, compared with the 29.3 billion dollars of the same period in the previous year, and representing growth of 26%. 

The excellent performance by the Seattle-based company in this quarter represented income of 1.1 billion dollars (591 million in Q4 2014), whereas net profits for the quarter were 482 million dollars (compared to losses of 214 million dollars posted for the same quarter of 2014). That is, practically the same profits Amazon saw between October in December 2015. 

Another interesting fact revealed by Amazon is that during 2015 the number of subscribers to their Amazon Prime programme (users who pay an annual fee for accessing the company's premium services such as free shipping or access to digital contents) grew by 51%, the highest growth recorded in its history. 

For the first quarter of 2016, Amazon forecasts that its sales will grow between 17% and 28% compared to Q1 2015, which would means a sales volume of between 26.5 and 29 billion dollars, and its operating income is estimated at between 100 million dollars in the worst-case scenario and 700 million dollars in the best case (255 million in Q1 2015). 

Source: Ecommerce News

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2016-02-22 10:00:00
<![CDATA[Fastpayhotels, the new B2B hotel distribution platform]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6852 Focused on non-refundable rates.

 

 

 

Fastpayhotels has been set up as a hotel distribution platform offering an innovative B2B alternative in which all reservations are paid up front up to 390 days in advance, and focused on sales at non-refundable rates.

The company, backed by Spanish investors, is coming to the market with over 2,000 hotels already signed up and the prospect of over 6,000 by the start of the season.

"Our new sales and contracting model updates the dynamic between agencies and hotels all over the world. The prepaid non-refundable rate is now cheaper than the FIT or BAR rate and is a best-seller in 40% of the reservations. Fastpayhotels works with payment at the time of reservation, so agencies can get what is without a doubt the best price for each stay" says Alex Gisbert, CEO of Fastpayhotels.

As an innovation, the platform offers not only hotels but travel agencies the opportunity to register on www.fastpayhotels.com. Hotels can be ready to sell and receive their first payments in under 48 hours.

According to the Fastpayhotels CEO: “The market has changed. Bed banks take time to pay, they make poor use of the rates in meta search engines and they don't access the cheapest, and they endanger the competitiveness of travel agencies in the long-term. Fastpayhotels proposes a simple equation: the easier you make it for the hotel, the better your commercial conditions for selling”. 

Source Hosteltur http://www.hosteltur.com/114905_fastpayhotels-nueva-plataforma-distribucion-hotelera-b2b.html

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2016-02-19 10:00:00
<![CDATA[Zalando expects to end 2015 with a turnover of over 3 billion euros]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6851 Awaiting the company’s announcement of its audited results next March, Zalando posted profits of 114 million euros for 2015 before interest and tax.

 

 

The German eCommerce giant Zalando has grown once again this year. The company, founded in 2008 by Robert Gentz and David Schneider, reported a rise in sales of 34% for 2015 –to 2.962 billion euros– according to a press release by the group.

Awaiting the company’s announcement of its audited results next March, Zalando posted profits of 114 million euros for 2015 before interest and tax.

In the fourth quarter of the year, the eCommerce group had sales of 872 million euros –up 31% over the same period of the previous year– and profits of 78 million euros.

“2015 has been a good year for Zalando”, explains Rubin Ritter, a member of the group’s board of directors; this is the first year we’ve been listed on the stock exchange and we’ve significantly increased our rate of growth with long-term investments”.

The group, which was launched on the stock exchange in 2014, closed last year with sales of 2.214 billion euros. For the time being Germany, Austria, France and Holland account for over half the company's turnover.

Zalando has a total of 280,000 m2 of its own storage space dedicated to its logistics in Europe, one of the main keys to its success. All of these premises are located in Germany, from where they serve the whole of Europe. 

After generalising their 24-hour delivery, the company is now working towards same-day delivery, which is currently being tested in the areas of Berlin and Cologne in Germany.

The Zalando workforce currently comprises almost 10,000 employees, organised into different teams based on the geographic areas they cover and their specialisation. Teams for performance, display, affiliate, branding, CRM, analysts, SEM, merchandising, IT… These have now been joined by a team of freelance stylists with fashion experience to advise shoppers.

]]> <p> <img style='cursor:pointer;cursor:hand' width='164' height='100' src='http://www.emarketservices.com/Clubs/ems/news/zalando2(1).jpg' border=0 alt='Zalando expects to end 2015 with a turnover of over 3 billion euros'>
2016-02-18 10:00:00
<![CDATA[Alibaba triples its profits in the first nine months of its financial year]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6850 This is the sixth time that Alibaba has presented its quarterly results as a listed group on the stock exchange, since its record-breaking launch in New York in September 2014.

 

 

 

 

 

The Chinese eCommerce giant Alibaba increased its net profits by 209.3% year-on-year in the first nine months of its financial year (March-December), to 66.095 billion yuans (9.206 billion euros), driven by its special offers in November and December.
The company announced in a press release that this profit can be compared to the 21.256 billion yuans (2.965 billion euros) for the same period in the previous financial year.
In the last quarter –the period the Wall Street analysts watch most closely– net profits increased by 111% year-on-year to a figure of 12.498 billion yuans (1.741 billion euros).
The turnover in the first nine months of its financial year grew by 30.9% year-on-year, and increased more than expected by most analysts, to a figure of 76.959 billion yuans (10.723 billion euros).
In the quarter from October to December, turnover was also up another 32% year-on-year to 34.543 billion yuans (4.812 billion euros).
The accumulated income for the group from all transactions during the first nine months of the financial year were also up by 16.8 %, to 23.990 billion yuans (3.342 billion euros, 3.645 billion dollars).
Elsewhere, between October and December, the income from transactions by the technology conglomerate grew by 33%, in comparison with the same period in 2014, to 12.434 billion yuans (1.733 billion euros).
Within its total turnover, income from retail eCommerce in China grew 32.15% between March and December to 61.693 billion yuans (8.601 billion euros).
The last financial quarter ending on 31 December saw growth of 34.96% to 28.714 billion yuans for the total three months (4.003 billion euros).
The figures for the first three quarters show the influence of increase of the group’s net profit by 649% year-on-year in the second financial quarter (July to September), due to the accounting effect of including a gain of 18.603 billion yuans (2.648 billion euros) as the result of an acquisition.
This was caused by the revaluation of the shares of their new subsidiary Alibaba Health, which has been under the group's control since last 30 September.
This is the sixth time has Alibaba published its quarterly results as a group listed on the stock exchange since it staged the largest stock market launch in history in New York in September 2014, although its subsidiary Alibaba.com had already done so as a company when it was listed in Hong Kong between 2007 and 2012.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='103' src='http://www.emarketservices.com/Clubs/ems/news/Alibaba2016.jpg' border=0 alt='Alibaba triples its profits in the first nine months of its financial year'>
2016-02-17 10:00:00
<![CDATA[Amazon helps devices refill themselves]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6848 Smart devices can now order their own supplies direct from Amazon.

 

 

 

Amazon has officially announced the launch of the first smart devices compatible with its Dash Replenishment service. It lets devices automatically reorder their consumables as they run low so the user doesn’t need to do it themselves.

The first products to support the system are a range of Brother printers. The smart printers promise to provide “timely delivery” of genuine Brother ink or toner, ordered by the printer from Amazon when it detects its supplies are running low.compatible

 

Using the Amazon Dash Replenishment API, manufacturers of smart devices and appliances can incorporate simple commands into their products that let them connect to Amazon, log in to the user’s account and place an order for a shipment of their consumables using stored payment details. Brother is currently the only manufacturer to have compatible products on the market but other kinds of device are coming soon.

GE washing machines will start to take responsibility for buying their own washing powder stocks by the end of the month and Gmate blood sugar meters are ready to gain support in the next few weeks. A range of other manufacturers including names like Samsung, Brita, Sutro, Petnet and Clever Pet have already committed to using Dash Replenishment in their future products. Amazon announced two new partners earlier this week, Purell with its touch-free hand sanitisers and Whirlpool’s range of smart washers, dryers and dishwashers.

Amazon Dash Replenishment is the start of the next phase of the Internet of Things in which devices begin to do even more for their user and accept responsibility for completing some tasks. Ordering new printer ink may seem trivial but going to stores to buy resources for every appliance and device in a house takes time that could be better spent elsewhere.

Daniel Rausch, director of Amazon Devices, said:
With Amazon Dash Replenishment, we want to make customers’ lives even easier so they won’t run out of items like laundry detergent, pet food or printer ink again—customers simply activate Dash Replenishment when they are setting up their connected device and then rely on Amazon to automatically deliver those everyday essentials.

Rausch added that even more devices will be added throughout the year. Owners of compatible Brother printers can now sign up for Amazon Dash Replenishment from Brother’s website in a simple registration process that sets the printer up for automated ordering. Over 45 different models currently support Dash Replenishment and it is likely that owners of recent Brother printers can start using the service today.

 With Dash Replenishment now officially launched, more manufacturers are likely to begin supporting it in their devices. Amazon says it can incorporated in as little as 10 lines of code, leaving all the user authentication, payment processing and delivery management to the established online retailer.

This article originally appeared on Digital Journal, by James Walker. Copyright 2016.

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2016-02-16 10:00:00
<![CDATA[eBay to set up an office in Indonesia]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6841 The government has opened doors to global players to do business in Indonesia.

 

 

US-based e-commerce giant eBay has confirmed that it is setting up a “representative office” in Indonesia. Daniel Feiler, Senior Director of Communications for eBay Asia Pacific, said that the company would soon commence a search for “Head for Cross-border Trade” as part of its expansion plans in the country.

“We still need to decide the best location and time for the office to open, as our goal for the moment is to find the best candidate,” said Feiler.

The head will be in charge of eBay’s communications and will represent the firm in the country. The person will also be responsible to search for local products that can be marketed to a global audience. Open recruitment for the position was posted in the company’s LinkedIn page.

This is not the first time eBay has set up business in Indonesia, according to E27. The eCommerce major is already running a joint venture called Blanja with state-owned telecommunications operator Telkom.

A few months ago, Indra Utoyo, Director of Innovation and Strategic Portfolio at Telkom, had said that eBay would continue to invest in and develop Blanja.
“[Especially since] up until December 2015, Gross Market Value (GMV) growth has been good enough,” said Utoyo, as quoted by IndoTelko.

The government’s recent announcement with regard to foreign ownership in local eCommerce startups has opened doors to global players to do business in Indonesia.

]]> <p> <img style='cursor:pointer;cursor:hand' width='140' height='105' src='http://www.emarketservices.com/Clubs/ems/news/Ebay55.jpg' border=0 alt='eBay to set up an office in Indonesia'>
2016-02-15 10:00:00
<![CDATA[Mobile accounts for 65 percent of China`s online payments - study]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6849 Nearly 65% of online payment transactions consucted in 2015 in China were made on mobile devices, according to a recent research study.

 

 

 

That percentage is up from 49% cent in 2014, according to a study issued by Alipay, the mobile payment unit of ecommerce services provider Alibaba, mobileworldlive.com reports. Some speculate that, given the current growth rate, smartphones are likely to replace wallets for many people. More than 100 million people in 124 cities across 19 provinces use Alipay, the company said. Its figures show 40 types of public services and more than 4,000 business applications available through its platform.

Alipay, the largest third-party payment service provider in China, said that in addition to paying medical bills and traffic tickets, people are also using Alipay’s services to inquire about their provident fund balances and social security payments, book appointments at marriage registration offices and renew exit-entry permits for Hong Kong and Macao.

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2016-02-12 10:00:00
<![CDATA[Amazon China approved to provide ocean freight services]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6842 Amazon China has been registered as an ocean freight forwarder, according to the US Federal Maritime Commission, a move which allows it to coordinate cargo shipments between China and the US.

 

 

The online retailer plans to expand its logistics business to cut costs for its own retail business and potentially provide third-party logistics services to other industries, Reuters reports. Its new status as a freight forwarder, or "non-vessel operating common carrier" means the Amazon unit can subcontract carriage of cargoes to a ship operator while it takes on legal liability and takes care of customs documentation.

Amazon is already negotiating a deal to lease 20 jets to start its own air-delivery service in the US, the Seattle Times reported in 2015, the source cites. The retailer has also introduced its own truck trailers and started a program in 2015 that uses a fleet of on-demand drivers to deliver packages.

The Federal Maritime Commission, a US government agency that regulates the US-international ocean transportation system, said that a business named Beijing Century Joyo Courier Service Co Ltd, with the trade names Amazon China, Amazon.CN and Amazon Global Logistics China, was registered in its database to provide ocean freight services.

Amazon China submitted its registration request on 9 November 2015, submitting various documents and posting a bond, the commission said on 14 January 2016. The request was reviewed and registered on 13 November 2015. It is the entity's first registration, the commission said.

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2016-02-11 10:00:00
<![CDATA[eCommerce in Brazil set to continue growing in 2016]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6840 eCommerce in Brazil will continue growing in 2016, particularly in the mobile device segment, where the outlook is for a high sales volume.

 

It has recently been revealed that Brazil saw growth of 15.3% in its eCommerce in 2015, in comparison with the figures for 2014. In fact, the sales generated throughout the whole of last year accounted for a total of 10.2 billion dollars, according to data supplied by the local consultant E-Bit.

In terms of orders, 106.5 million online purchases were made in the whole of 2015, with an average ticket of 96 dollars, up 12% over 2014. According to this local consultant, eCommerce in Brazil will continue growing in 2016, particularly in the mobile device segment, where the outlook is for high sales.

The results of an independent investigation revealed that Brazilians are becoming ever more confident about buying products and services with their mobile devices. IT is estimated that in 2015, around 45% of Brazilian Internet users made some kind of payment using their smartphones.

This is a significant figure considering that one year earlier only 21% of Brazilians made a payment using their smartphones. In addition to the increase in electronic payments via mobile devices, market research has also shown that Brazilians are feeling increasingly confident about using their mobile phones to pay for the products they buy online.

Another interesting aspect –which may represent a great opportunity for eCommerce businesses on Internet– is that the clothing and accessories segment is the most popular product category in Brazil, accounting for 59% in mobile payments, followed by smartphones with a figure of 56%.

The article entitled eCommerce in Brazil set to continue growing in 2016 was originally published in Actualidad eCommerce.

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2016-02-10 10:00:00
<![CDATA[The volume of eCommerce sales in the UK grows 11% to almost 150 billion euros]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6834 It now accounts for 27% of total consumption.

 

 

Online sales for the retail sector in the UK increased once again this year by double-digit figures, underlining the robust health of the British online market in spite of its considerable maturity. The volume of eCommerce sales in 2015 was up 11% over 2014 (the forecasts were for 12%), to 148.090 billion euros (114 billion pounds sterling), according to data from IMRG –the national eCommerce association– and Capgemini

Today, eRetail sales represent 27% of the total consumption in the United Kingdom. In other words, 1 in 3 purchases are now made online. For 2016, Capgemini and IMRG expect the market to continue growing at a rate of 11% to a figure of almost 165 billion euros (126 billion pounds sterling).

Elsewhere, the Christmas sales campaign –from 1 November to 26 December– exceeded the year-on-year average and was up 12% to 24.4 billion pounds (31.715 billion euros), an all-time high since the start of records. 

According to the study, the greatest concentration of sales during the Christmas period fell on Black Friday, which accounted for 17% of total sales; that is, 5391.55 billion euros in sales in a single day (more than in an entire quarter in Spain). 

Thanks to these data, Black Friday has now become the D-Day for online sales in the United Kingdom, with turnover up 62% over the same event in 2014. 

Another parameter to take into account is the mobile channel. Sales from mobile devices grew by 42% compared to the previous year. 

Originally published in Ecommerce News http://ecommerce-news.es/internacional/el-volumen-de-ventas-ecommerce-en-uk-crece-un-11-hasta-rozar-los-150-000-millones-de-euros-36053.html

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2016-02-08 10:00:00
<![CDATA[The importance of chat for eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6826 This is a medium that provides real-time responses so that potential customers are retained in the store and can eventually be converted into sales.

 

This is a medium that provides real-time responses so that potential customers are retained in the store and can eventually be converted into sales.

 

The relentless rise of eCommerce makes it essential to attract and keep customers involved in the company's websites. Voice calls consume considerable amounts of time and often do not succeed in convincing customers. The importance of live chat for eCommerce has now become evident, as this is a medium that provides real time responses so that potential customers are retained in the store and can eventually be transformed into sales.

The use of live chat in eCommerce makes it possible to interact with the customer's responses much faster than with any other communications channel. This resource helps build stronger customer relations and allows sales to be closed on the business portal, while also helping customers make better purchasing decisions and of course, be kept informed of the different options that satisfy their needs or interests.

The use of live chat for eCommerce also saves money and increases efficiency. In fact, unlike the voice support system –where the operator handles a single call with a customer–, live chat enables multiple chats to be maintained at the same time. This represents savings in voice call management infrastructure investment and in the cost of human resources.

One of the best aspects of online chat in eCommerce is that it helps reduce the customer attrition rate, while providing a significant advantage over the competition. The live chat system enables an online store to keep the customer participating and prevents them from leaving the site and moving to the competition.

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2016-02-05 10:00:00
<![CDATA[Online commerce set to increase by 125% in China between 2014 and 2018]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6823 Approximately 35% of Chinese shoppers who made purchases online in the last 12 months did so on a foreign website.

 

eCommerce has seen extraordinary growth in China due to a spectacular rate of cross-border sales, in spite of the recent volatility of its currency and its stock exchange.

The most popular purchases with Chinese shoppers on foreign websites are baby products and beauty items, which account for 32% and 25% of cross-border sales respectively.

A new survey by PayPal/Ipsos also indicates that approximately 35% of Chinese shoppers who made purchases online in the last 12 months did so from foreign websites, significantly higher than the 26% in 2014.

Elsewhere, “Singles day” in 2015 saw sales of 14.3 billion dollars (more than 13 billion euros).

JD.com, a Chinese company specialising in eCommerce, last June announced the launch of Japanese Mall, a sales channel housed on the JD Worldwide website and dedicated exclusively to the sale of imported Japanese products in China.

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2016-02-04 10:00:00
<![CDATA[How eCommerce grew in India in 2015]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6820 A report by Google claimed that retail trading in online fashion would account for 35 billion dollars in India by 2020, so opportunities were likely to open up in this segment.

 

eCommerce grew in India in 2015 thanks to the boom in Internet growth fuelled by smartphones. eCommerce saw its best results ever in this country in the sale of clothing and electronic devices, through to travel, which spectacularly dominated the segment. According to reports, 40% of the traffic on this type of websites comes from mobile devices, far higher than in any other country.

And that's not all. India also saw a growth in new technology companies in the segments of food, hyper-local services and digital payments. An interesting finding is that most were focused on a mobile platform environment. It is also worth noting that mobile phone sales grew phenomenally in 2015, and –in parallel with this– exclusive agreements were signed between eCommerce portals and smartphone manufacturers.

The flash sales model, first introduced in India in 2014, gained ground with limited stocks and helped raise expectation around these products. Although Amazon was unquestionably the most visited eCommerce site in India in October 2015 alone, the data from comScore show that Jabong, a fashion retailer, was among the four top places, along with other eCommerce giants like Flipkart and Snapdeal.

In March 2015 a report by Google claimed that retail trading in online fashion  would account for 35 billion dollars in India by 2020, so opportunities were likely to open up in this segment.

Consumers now have an increasing number of options, and yet there are still doubts as to whether they are all genuinely useful.

The article entitled How eCommerce grew in India in 2015 was originally published in Actualidad eCommerce.

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2016-02-03 10:00:00
<![CDATA[Samsung Pay expands eCommerce in the United States]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6817 Samsung Pay is now the most widely accepted mobile payment system in eCommerce in the United States, and is even compatible with most credit card terminals.

 

The payment platform of the South Korean manufacturer Samsung will extend its presence in the United States throughout 2016, thus allowing consumers in South Korea to shop on the company's websites using Samsung Pay. This mobile payment platform will not be exclusive to high-end Samsung smartphones, but can also be used with the lower-end devices.

According to Thomas Ko, co-general manager of Samsung worldwide, Samsung Pay will bring out other smartphone models this same year. This payment platform was launched in the United States in September last year, and its main advantages over its competitors include the fact that customers can emulate magnetic stripe cards by acquiring LooPay, in addition to using NFC communication technology, as is already the case with Apple Pay and Android Pay.

This means that Samsung Pay works with a far wider range of devices present at the point-of-sale than the aforementioned platforms. The company claims that Samsung Pay is now the most widely accepted mobile payment system in eCommerce in the United States, and is even compatible with most credit card terminals.

It is worth noting that mobile payment platforms have yet to become popular in the country, although the company is aiming to accustom its users to using the financial information stored in their Samsung phones to shop online, which is undoubtedly a good strategy to convince them to use the devices to make their payments from their mobiles.

Currently the Samsung Pay application for Android is available free at the Google Play Store, but is only compatible with devices that work with Android 5.0 or a higher version.

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2016-02-02 10:00:00
<![CDATA[Amazon China approved to provide ocean freight services]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6814 Amazon China has been registered as an ocean freight forwarder, according to the US Federal Maritime Commission, a move which allows it to coordinate cargo shipments between China and the US.

 

 

The online retailer plans to expand its logistics business to cut costs for its own retail business and potentially provide third-party logistics services to other industries, Reuters reports. Its new status as a freight forwarder, or "non-vessel operating common carrier" means the Amazon unit can subcontract carriage of cargoes to a ship operator while it takes on legal liability and takes care of customs documentation.

Amazon is already negotiating a deal to lease 20 jets to start its own air-delivery service in the US, the Seattle Times reported in 2015, the source cites. The retailer has also introduced its own truck trailers and started a program in 2015 that uses a fleet of on-demand drivers to deliver packages.

The Federal Maritime Commission, a US government agency that regulates the US-international ocean transportation system, said that a business named Beijing Century Joyo Courier Service Co Ltd, with the trade names Amazon China, Amazon.CN and Amazon Global Logistics China, was registered in its database to provide ocean freight services.

 Amazon China submitted its registration request on 9 November 2015, submitting various documents and posting a bond, the commission said on 14 January 2016. The request was reviewed and registered on 13 November 2015. It is the entity's first registration, the commission said.

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2016-02-01 10:00:00
<![CDATA[Mexicans like other countries' eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6811 Around 7.6 million Mexicans –equivalent to 67% of Internet users who made purchases online–, spent 72 billion pesos in foreign online shops in 2015.



 

According to a study by Ipsos and sponsored by PayPal, the most popular destinations for online purchasing were stores in the United States, preferred by 57%, who spent a total of 40 billion pesos.

38% of the expenditure went to Asia, mainly Japan and China. Mexican consumers spent eight billion pesos on Chinese eCommerce sites, and another four million on Japanese sites.

The main reasons prompting Mexicans to shop in stores in these countries were reputation and product quality in American online stores, price in the case of Chinese products, and the novelty offered by the Japanese stores.

Websites of online stores in Europe captured 21% of purchases, whereas 9% of Mexican expenditure went to South American retailers.

According to the study, the most popular products in Internet searches by consumers outside Mexico were digital entertainment articles, clothing, footwear, accessories and electronic items.

In their analysis of Mexicans' online shopping habits, Ipsos found that 73% of the respondents in the study preferred to shop on global websites such as eBay or Amazon, whereas 82% consult the exchange rate before buying and 38% visit pages and websites recommended by family and friends.

It highlights that Mexicans are the number one consumers in the 29 countries in the study, buying everything from a smart TVs and videogame consoles.

Another finding is that the two main motivators for shopping with online retailers abroad are secure payment processes and free delivery.

According to this survey, Mexicans also stand out from the other countries as being those who most use PayPal as a form of payment, with 89% of respondents preferring this method.

 

 

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2016-01-29 10:00:00
<![CDATA[Jd.Com selects Experian for fraud protection]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6806 JD Finance has selected Experian, a global provider of information services, as a partner to jointly develop an anti-fraud system for online transactions.

JD Finance leverages FraudNet, an industry-leading fraud detection and prevention solution from 41st Parameter, part of Experian’s suite of fraud prevention tools, to detect and prevent fraud.

To prevent fraud threats, Experian’s FraudNet analyzes the behavioral data of JD.com’s customers and recognizes every device used to access websites. Through this protective solution, it provides the ability to detect and identify suspicious activity before a fraud attempt is done.

Experian helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making, while also helping people check their credit report and credit score, and protect against identity theft.

 

More information https://www.experianplc.com/media/news/2016/china-s-e-commerce-giant-jdcom-selects-experian-for-world-class-fraud-protection/

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2016-01-27 10:00:00
<![CDATA[Argentina, trends in eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6800 The use of a range of devices –particularly smartphones– to make online purchases, immediate delivery and user-oriented marketing are the keys this year.

 

eCommerce is set to continue growing in Argentina and throughout the region this year, as mobile purchases are rising fast and more and more Latin American users are accessing the Internet.

A report compiled by the consultants Criteo for the online retailer Linio.com reveals the top trends in the eConsumer market in Argentina and in countries in the area this year.

This report forecasts that eCommerce will continue growing in Argentina and throughout the region this year thanks to a rise in mobile purchasing and increasing Internet access by Latin American users.

More users will be visiting online shops and making purchases from their mobile phones.. In Argentina there are 13 million smartphones, and their penetration is constantly increasing.

The study highlights another fact: the user who browses via different devices is 20% more likely to generate a transaction.

This means companies need to prioritise strategies for mobile apps and optimise the shopping experience.

According to Matías Casoy, director and co-founder of Linio.com, the Internet strategies in Argentina and throughout the region are based on developments for mobile devices. “Significant efforts will be made to divert more and more sales towards this channel by working on marketing, IT and sales”, he says.

The logistical service of online retailers will be a competitive advantage for attracting consumers and be seen as a key factor by consumers when deciding where to shop.

“Hyper-acceleration involves prompt shipping in urban hubs, with same-day delivery of products, and even in under two hours", says the executive. So logistics will be crucial to driving the development race in eCommerce in onlinestores.

It must guarantee the same purchasing experience whatever the channel, representing a giant step forward in the integration between online and offline. Multichannel is another key trend in eCommerce, and part of the “360 degree” approach, which means covering the customers' demands from start to finish.

The use of customised marketing –user oriented marketing – and the segmentation of users according to their preferences, will play an ever more important role. Knowing who you want to reach and with what products is a key factor for increasing sales.

Source: La Voz

 

 

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2016-01-26 10:00:00
<![CDATA[Keys for understanding the new EU directive on online payments]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6796 The new directive issued by the EU on eCommerce covers the implementation and evolution of online commerce through payment services and security for retailers and users.

 

The European Union has published a new directive on online payments that repeals and updates the previous directive of 2007. It is based on the development of the digital payments market against the background of a constantly evolving scenario in online commerce.

These payments are usually made using an intermediary support between the retailer's website and the consumer's banking platform when initiating payments by online transfer. A regulatory regime is thus set up to allow the initial payment service provider to guarantee the retailer that the funds necessary for the payment operations are available in the customer's account and that the payment has been initiated. These services provide the payment service user with online information on payment accounts maintained with other providers, and gives an overall view of the customer's financial situation at a particular time.

The directive also promotes security measures and guarantees an authentication system to identify the customer in each transaction.

As explained in ComputerWorld by Rafael García Del Poyo, a lawyer specialising in technology and a member of the law firm Osborne Clarke, the directive advances progressively towards “the achievement of a single digital market”. These are the key points in the new directive, according to the lawyer:

 

Why the new directive is necessary

To bring about the single digital market, the directive emphasises two main points. The first, to improve the competences of the companies operating in the sector. For García del Poyo an improvement in the competences represents “an increase in the quality of the services”. In addition, the directive will pay particular attention to avoiding fraud, and give greater security to companies and users.

 

Does it respond to the needs of the current situation?

“European law is a progressive process of evolution and adaptation to emerging needs”, says Del Poyo. According to the lawyer, the new directive is intended to cover needs such as the inclusion of all types of currencies, streamline transactions that take place when a member is outside the European Union, and to prevent retailers from making additional charges. 

“The aim is to create a small revolution that seeks to open the market to third actors. Something that was previously exclusively handled entirely by the banks has now become a resource that is also open to third parties”. Therefore, according to the lawyer, the directive not only adapt to emerging needs, but also “takes goes a step further”.

 

Where is the online payments market headed?

Considering that the development of the regulation's guidelines began in 2013, the market is evolving “very slowly”. “This opens up a process in which the consumers must assess the impacts of the regulation. This is a good opportunity for companies in the sector to consider strategic aspects”, says García del Poyo. With regard to the use of mobile devices as payment methods, Del Poyo warns that they need to be well aware of the “legal infrastructure underlying this system”.

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2016-01-25 10:00:00
<![CDATA[A quarter of eCommerce traffic in Europe comes from mobile devices]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6788 Spending on mobile devices doubled in Europe between 2014 and 2015.

One quarter of eCommerce traffic in Europe comes from mobile devices, according to a study by Twenga. The survey is based on data for traffic from 4,000 online stores on smartphones, tablets and computers in European countries like France, United Kingdom, Germany, Spain, Italy, Poland and Holland.

The technology market is currently booming. The integration of mobile devices in areas in Central Europe and Eastern Europe is the highest in the whole world. In fact, spending on mobile devices doubled in Europe between 2014 and 2015. The analysis shows that 25% of European eCommerce traffic comes from smartphones and tablets.

The United Kingdom comes top of the list with one third of its traffic from mobile devices. Germany, Spain, Holland and Italy also recorded 27% of eCommerce traffic with the use of smartphones.

However, an eCommerce business stands or falls depending on its logistical management and customer service, so all online stores should include these elements. Users consider the shopping experience to be satisfactory if the deliveries are made correctly.

 

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2016-01-22 10:00:00
<![CDATA[France reports online sales of 20% from mobile devices]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6782 Mobile apps have encouraged shopping from devices by making the process easier.

 

 The report entitled “State of Mobile Commerce Q2 2015: Mobile Commerce Trends in France” revealed that 20% of online sales in France come from mobile devices like smartphones and tablets.

Criteo, the company that compiled the report, notes that France is slightly below the world average in mobile transactions, which is 24%.

According to the consulting firm eMarketer, online consumption from mobile devices will account for 40% of all eCommerce transactions worldwide by the end of 2015.

The conversion rate for purchasing from websites optimised for mobile browsing was 3.1%, compared to 1.5% for non-optimised pages. The study reveals that mobile applications have encouraged shopping via devices by making the process easier. 47% of mobile transactions were made from these apps.

France has consolidated its outlook for online sales and is a member of the global eCommerce elite.

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2016-01-21 10:00:00
<![CDATA[Limiting the offer improves online sales]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6776 Showing the whole quantity of products available, discounts for abandoned orders, packs and offers for a limited time only are useful devices for encouraging the final product purchase.

Numerous factors are involved in the decision to purchase in online commerce. The fact that the purchase can be put off until later and made from anywhere can become a drawback for online shoppers.

There are a number of strategies to ensure the sale is not lost and to prompt the user to make the purchase on the spot. For Oxatis, a leading company in SaaS solutions for eCommerce, there are four simple keys that should be followed when increasing conversion, making the purchase a “now or never” event.

Limited stock: showing the quantity of products available can speed up the purchasing process, facilitate the choice of an article, and help prevent disappointment for the customer. This tool shows when a product is about to run out. What's more, seeing how well an article is selling reinforces its value in the eyes of the customers.

However, creating false scarcity could be counter-productive. Customers should never feel deceived or pressured, as this has negative consequences on the brand's reputation. The aim is to convince the undecided without coercing them.

Discounts for abandoned orders: the abandonment of the purchase is the critical point for most online retailers, with figures of over 80% in Spanish eCommerce (according to Ve Interactive). There are a range of marketing strategies designed specifically to recover these sales, such as sending special offers for a limited time (free delivery, discount coupon) to encourage customers who have abandoned their shopping basket to return.

Packs: customers become aware of the advantages when they see the savings that can be made by buying a pack of products. This is also a perfect way to allow them to discover the catalogue, and particularly certain products which in themselves do not arouse particular interest in the users until they are part of a package. At the same time, this strategy gives the retailer an outlet for items that have a slower rate of sale.

Offers for a limited time: Groupon, for example, uses them constantly. Again, setting a time limit or a deadline increases the sensation of urgency and the fear of missing out on the product. The periods can be set at one week, one month, daily and so on, depending on the company's interests.

Created in 2001 by Marc Schillaci and Marc Heurtaut, Oxatis offers companies a Saas eCommerce solution with 312 functionalities, and in constant evolution. Oxatis currently responds to the needs of 10,500 customers in 21 different sectors in four countries.

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2016-01-19 10:00:00
<![CDATA[Peruvian exporters to sell directly to Chinese consumers]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6773 Peru will have its own virtual channel on Tmall, one of the leading online platforms in China.

 

From next year, Peruvian export companies will have access to the largest online sales market in the world after the agreement signed between the Association of Exporters (Adex), the Association of Chinese Companies in Peru, Ecolssa and South American Express. This initiative seeks to promote and implement the sale of a range of Peruvian products in the Chinese market on the main virtual platforms selling directly to customers. 

This will be done through Tmall, the online store belonging to the Alibaba Group, and other online platforms that will display and offer Peruvian goods.

This marks the start of a new era for trade between both countries. It will benefit Peruvian exporters due to the higher margins they can make from sales of their products, as they will operate under their own brand, selling directly to the end consumer. Adex will play the role of promoter and coordinator to aid the consolidation of this international sales channel. The Peruvian companies that choose to sell their products on the Chinese market will be derived to ECOLSSA (E-Commerce Logistic Service Ltd), which will provide all the guidelines and consolidate the products so they can be sent to China.  

Online sales are in China have increased considerably in recent years, particularly due to fact that Chinese consumers now have the chance to see, purchase and pay –from anywhere and at any time– for a wide variety of products both from China itself and a total of 25 countries, now including the Peruvian offer. The Chinese population who already shop via the Internet is estimated to be 650 million. 

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2016-01-18 10:00:00
<![CDATA[India promotes eCommerce and gives the green light to online selling by foreign retailers in the country]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6764 The Indian government has not allowed foreign companies to directly market their articles online until now.

 

India promotes eCommerce in the country. The local government has given the go-ahead to foreign retailers with a single brand to operate directly in the country. This decision means that foreign companies will be able to set up their own online retail platforms in the Indian market. The Indian government has not allowed foreign companies to directly market their articles online until now.

Retail in India already accounts for 550 billion dollars worth of trade (510.33 billion euros), and is the fifth largest market in the world. The growth forecasts for retail commerce in the country are between 15% and 18% year-on-year.

The size of the annual eCommerce market is around 16 billion dollars (14.85 billion euros) and the expectations are also for strong growth. A study by Bank of America and Merrill Lynch forecasts that sales of consumer goods via the Internet in India  will grow by around 10% year-on-year to reach a total turnover of 220 billion dollars (204.13 billion euros) in 2025.

The report is based on the expected shift in consumer habits towards online shopping. Consumption via mobile phones is predicted to skyrocket.

Goldman Sachs has also revised upwards its outlook for last October, and predicts the size of the eCommerce market in India will be 100 billion dollars (92.8 billion euros) in 2020, instead of the 81 billion dollars (75.16 billion euros) initially forecast.

The Indian government has also modified the regulation that requires international groups to buy at least 30% of the products they intend to trade in the country inside the country itself. The local executive has watered down this measure and it will now only be required of foreign retailers when they open their first shop in the country.

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2016-01-15 10:00:00
<![CDATA[The EU passes two proposals to incentivise cross-border eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6762 Aware that companies are still not exploiting the full potential of online trading, the European Commission has presented two proposals that seek to resolve the main problems facing eCommerce.

 

According to data from the European Union, only 12% of businesses in the European Union sell online to consumers in other countries, whereas 37% do so in their own country.

Similarly, only 15% of consumers shop online in other countries in the EU, whereas approximately three times more (44%) do so in their own country. 

To encourage cross-border eCommerce, the Commission has adopted two proposals, one regarding the supply of contents and another the online sale of goods.

The two proposals cover the primary obstacles facing cross-border eCommerce in the EU: legal fragmentation in the area of consumer contract law –which represents a high cost to companies, particularly SMEs–, and a low level of consumer confidence when shopping online in other countries. 

According to Andrus Ansip, vice-president responsible for the Single Digital Market, “Today's proposals will give more rights to consumers online, and allow them to enjoy products and services from other EU countries in full confidence. Businesses, especially the smallest ones, can grow across borders at less cost, with a common set of EU rules instead of a patchwork of national laws. Now the Digital Single Market is under way, improving the daily life of people, where digital is everywhere”.

For her part, Vĕra Jourová, commissioner for Justice, Consumers and Gender Equality, says “Today's proposals will give confidence to consumers to buy across borders and offer simplification for businesses, especially SMEs, selling online across Europe. The Internet has lifted technological barriers to a Digital Single Market; with the digital contracts proposals we want to lift legal barriers. Harmonising contractual rights throughout the EU will facilitate the supply of both digital content and goods across Europe. Consumers will benefit from simple and modernised rules; businesses from more legal certainty, cheaper and easier ways to expand their activities. This in turn will bring more choice at competitive prices to consumers”.  

The removal of the barriers created by in contract law will mean a global benefit for the European economy. Over 122,000 companies in the EU are expected to begin selling their products to consumers from other member states; and the total number of consumers shopping online from other countries in the EU could be as much as 70 million. New markets will open up –particularly for SMEs–, competition will increase, and all this will fuel economic growth. The forecasts are that lower prices to the consumer will relaunch consumption in the EU by some 18 billion euros and that the GDP will grow by 4 billion euros from its current level. 

Source: It user

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='113' src='http://www.emarketservices.com/Clubs/ems/news/EuropeanEcommerce.jpg' border=0 alt='The EU passes two proposals to incentivise cross-border eCommerce'>
2016-01-14 10:00:00
<![CDATA[mCommerce takes off in the United States: it will invoice 142 billion dollars in 2016]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6759 The coming years will bring an increase in conversions via this channel.

 

mCommerce is gaining ground. Next year, sales via mobile phones and tablets will hit 142 billion dollars (125.165 billion euros) in the United States, according to the study entitled US Mobile Phone and Tablet Commerce Forecast 2015-2016”, compiled by Forrester. This year the sector will account for 115 billion dollars (101.366 billion euros) in the US market.  

The report also signals that conversions via this channel will increase in coming years. Currently 33% of visits to eCommerce platforms are generated via mobile devices, whereas only 11% of sales are made through this channel.  

However the report reveals that two retailers stand out head and shoulders above the rest: a third of all purchases on mobile devices in the United States are made on Amazon and eBay.  Another finding is that purchases via mobile devices are concentrated in three categories: fashion, electronic devices, and multimedia content.  

 “The forecasts indicate that smartphones will generate 15% of eCommerce sales through to 2020, whereas tablets will generate 33%”, says Sucharita Mulpuru, vice-president and analyst for digital business and online strategy at Forrester, who attributes the low current rate of conversion to sluggish download speeds on phones.  

To promote their business through mobile devices, retailers should primarily invest in simpler purchasing mechanisms, optimise e-mails for smartphones and provide more product reviews. In 2014, companies invested 1.2 million dollars in sales platforms via mobile phones and 550,000 in tablets.  

However the study recommends that beyond assessing the success of mCommerce in terms of direct sales made via mobile devices, retailers should also look at the impact of their smartphone and tablet platforms on traffic to the store.    

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='150' src='http://www.emarketservices.com/Clubs/ems/news/MCommerce7.jpg' border=0 alt='mCommerce takes off in the United States: it will invoice 142 billion dollars in 2016'>
2016-01-12 10:00:00
<![CDATA[Packlink and eBay develop a new eCommerce shipping manager]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6755 With the new Packlink service, users can manage their deliveries in a more customised way each time they shop on eBay.

 

Packlink, an online comparison platform for packaging services, has developed a new delivery manager for its eCommerce together with eBay. The aim of the alliance is to streamline even further the delivery process to the seller.

Packlink is a multinational with a key position in the deliveries market as it offers a technology platform that is capable of streamlining, centralising and simplifying deliveries, thanks to the inclusion of the services of the leading transport companies. The company offers its tool to the end users and creates services adapted to businesses such as the one it has developed now thanks to eBay.

Through this agreement, sellers on eBay can manage their deliveries in a customised way and at a better price at all times. In fact, users will benefit from reduced rates, and guaranteed contracting and confirmation of deliveries.

The new service also offers retailers a range of different options to manage their logistics, using transport companies that have agreements with eBay and shipping companies integrated in the Packlink platform.

Among other benefits, Packlink offers users more affordable rates and now has a platform on its website so they can see the status of their package, “from the moment the service is contracted through to the confirmation of delivery, with detailed information on the status of the shipment”, as explained in a press release.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='146' src='http://www.emarketservices.com/Clubs/ems/news/Packlinkebay3.jpg' border=0 alt='Packlink and eBay develop a new eCommerce shipping manager'>
2016-01-11 10:00:00
<![CDATA[eCommerce in 2016: the top 8 categories]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6712 Internet enables people to acquire many more products, and spotting future consumer trends online can help in positioning.

 

eCommerce has become increasingly popular and is now a decisive factor in the way brands approach their consumers. Ever greater numbers of people are opting to shop online, and the consumption figures show no signs of abating. In addition, the fact that it is becoming easier to shop from an ever more varied array of scenarios means that the scope of eCommerce is now even wider. The sCommerce boom –commerce via social networks–, which also appears to be gaining even more ground thanks to the fact that more and more companies are launching social buttons to enable users to buy; and mCommerce –shopping via mobile devices– are yet another boost to the growth in eCommerce.

The experts predict the most important sectors for online sales in 2016 will be:

Sportswear. Sportswear and accessories –a sector whose activity grows by more than 30% each year– are on track to see a boom in online commerce in 2016. In second place comes the baby care product sector, which generated around 44 billion dollars in 2015 in the US market alone, and whose business will continue to grow.

Products oriented to the educational market will also see a rise next year. This has been fuelled by the transition from the post-industrial era to a knowledge-based economy, and the e-learning market continues unchecked with expected sales of almost 50 billion dollars in 2016. The home furnishings and decoration category will be another sector to see strong growth in eCommerce in 2016; this market offered excellent results in 2014 and continued growing solidly in 2015.

Elsewhere, arts and crafts products are also seeing a period of significant expansion, and this area is predicted to see major growth throughout next year.  Products for pets will move a large volume of business. In 2015 this sector saw a turnover of almost 60 billion dollars in the US alone –two billion more than in 2014– and this figure continues to grow.

Finally, specialised gastronomy will also see a significant volume of eCommerce business, and the winners in this category will be the companies that focus on certain market niches or offer unique products. Another key player in the coming months will be the travel industry, which has traditionally been a driver of eCommerce, as 80% of travellers choose this option when making travel arrangements and booking hotels.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='90' src='http://www.emarketservices.com/Clubs/ems/news/Ecommerce2(1).jpg' border=0 alt='eCommerce in 2016: the top 8 categories'>
2016-01-08 10:00:00
<![CDATA[Alibaba launches its global portal Alibaba Defined]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6711  

The Chinese eCommerce giant Alibaba has launched a new portal called Alibaba Defined, with which to showcase its business to consumers and investors all over the world.

The contents on the new portal included items like the company's annual report, letters from the chairman Jack Ma and the CEO Daniel Zhang, and videos that define the company's culture and prove its readiness to take on the global market.

Alibaba Defined also highlights the market opportunities in China, with stories of how several of the country's entrepreneurs and consumers are using the Alibaba platforms to reach an ever greater domestic audience.

 

Today, Alibaba is the number-one eCommerce company in China and needs no introduction in the country. However –and despite the fact that one year ago the company set the record for the largest stock market launch in the history of Wall Street– many people today, particularly in Europe and Latin America, are still unaware of or uninterested in its services.

Now the company wants to tackle this problem and share its business vision with the rest of the world by revealing its model, strategies, products and services, and the future outlook for the company.

]]> <p> <img style='cursor:pointer;cursor:hand' width='142' height='107' src='http://www.emarketservices.com/Clubs/ems/news/AlibabaDefined(2).jpg' border=0 alt='Alibaba launches its global portal Alibaba Defined'>
2016-01-07 10:00:00
<![CDATA[Apple Seeks to Launch Apple Pay in China by February]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6710 According to a report in The Wall Street Journal, Apple has plans to launch its Apple Pay mobile payment system in China by early February of 2016.

Apple hopes to bring Apple Pay to the world's second largest economy - and the most populated country - by February 8, 2016. Considering that Google's mobile apps and services aren't really welcome in China, the move could gain large traction for Apple's digital payment services.

Sources tell the Wall Street Journal that Apple has worked out Apple Pay deals with the four main state-run banks in China: Industrial & Commercial Bank of China Ltd, China Construction Bank Ltd, Agricultural Bank of China Ltd, and Bank of China Ltd.

However, there's more work to do with the country's banking regulatory groups. And not all of the details are nailed down yet, sources say; particularly in how much Apple will charge for each transaction. According to the Journal, Apple earns 0.15% of a credit card transaction value and $0.05 per debit card transaction.

An Apple push to bring Apple Pay to China sooner rather than later is one of good timing.

The company is on a roll in the region, with third quarter 2015 iPhone sales up 87 percent from the prior year and overall quarterly revenues 99 percent higher than a year ago

That means there are plenty of iPhones already seeded in China that can support Apple Pay. And even better for Apple: It doesn't yet have to contend with Google's Android Pay, a similar digital payment system.

China has generally shunned Google's Android apps, Play Store and services for the last several years, making it tougher for Android Pay to be a contender in the country; a problem Google is surely working to address. It's unlikely the company will have done so prior to February 8, however.

What's the significance of that date and why would Apple be pushing to launch Apple Pay in China by then?

That coincides with the week-long China Spring Festival, which generated 678 billon yuan (US $111.1 billion) in sales this past spring, according to China's Ministry of Commerce.. If Apple Pay can get even a small piece of that pie, it's a potentially sizable chunk of revenue for the company.

]]> <p> <img style='cursor:pointer;cursor:hand' width='172' height='100' src='http://www.emarketservices.com/Clubs/ems/news/Applepay.jpg' border=0 alt='Apple Seeks to Launch Apple Pay in China by February'>
2016-01-04 10:00:00
<![CDATA[In Europe, 5.1% of online Christmas gifts are bought abroad]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6709 In total, Christmas shoppers in Europe will spend more than 2.8 billion euros at foreign online stores.

 

 

About one in twenty Christmas gifts that are bought online in Europe this year don’t come from a local retailer but are shopped abroad. In total, Christmas shoppers in Europe will spend more than 2.8 billion euros at foreign online stores.

Last year, European shoppers spent 2.2 billion euros online at foreign stores during the holiday season, which means this year the amount increased by 27 percent when compared to last year. This stems from international research conducted by RetailMeNot in cooperation with Centre for Retail Research.


Europeans are more accustomed to shopping at an online retailer that isn’t located in their home country than people in the US. But that isn’t a real surprise, considering the fact Europe consists of many countries, of which a significant part still doesn’t have a mature ecommerce industry. Still, 2.4 percent of Christmas gifts that are bought online come from foreign stores. In Canada, this share is 7.8 percent, as many of them shop on websites from the US.

In Europe, it seems the Dutch are very keen on shopping abroad. Of all expected online purchases during the holiday season, 15.2 percent (with a total value of 244 million euros) will be shopped at foreign ecommerce websites. That’s almost twice as much as in neighboring countries Belgium (8 percent) or Germany (7.8 percent).

The biggest growth, in terms of cross-border shopping, is noticeable in Italy and Spain, where there will be an increase of 48.3 percent and 56.5 respectively, compared to the spending last year. That’s not to say customers from these countries will spend a lot at foreign sites: the share of cross-border shopping is still relatively low, with 4.6 percent in Italy and 3.7 percent in Spain.

“The European market is increasingly becoming one unified market”, Iwan Mouton, partner manager of RetailMeNot’s Dutch branch ActiePagina.nl says. “Shoppers just go to online shops where they can find the best service, products or prices, regardless of whether it’s domestically or abroad. They also know to find foreign online shops better than before. Local retailers must be aware they are also competing with foreign shops, but there are also opportunities if they meet the requirements and demands of foreign consumers”, he says.

]]> <p> <img style='cursor:pointer;cursor:hand' width='183' height='275' src='http://www.emarketservices.com/Clubs/ems/news/navidad raton.jpg' border=0 alt='In Europe, 5.1% of online Christmas gifts are bought abroad'>
2015-12-30 10:00:00
<![CDATA[The online travel market is growing in Latin America]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6707 Amadeus presents the study “An in-depth look at the online travel agency market in Latin America.

 

 

 

>Internet sales are no longer a novelty. People are increasingly using their connections to purchase products and services. According to the study entitled “An in-depth look at the online travel agency market in Latin America” by Amadeus, the leading company in providing advanced technology solutions for the travel industry, 34% of Internet use in the world is linked to eCommerce, and within this scenario, the tourist sector is increasing its share.

This is why travel agencies and other online services are gaining in importance in the global landscape and in Latin America. In 2014, tour operator sales on websites in the region represented 13% of the total; airlines, 14%; and accommodation, 12%.

 
These figures will be even higher in 2015, as tourism's direct contribution to GDP is set to rise 1.8% compared to the previous year due to a 1.6% growth in spending on domestic travel, 2.3% on business trips and 1.7% on visitor exports2.

It is estimated that the countries with the greatest percentage of increase (+5% YOY) in travel are:

  • Leisure travel: Uruguay 12.3%, Brazil 10.6%, Ecuador 9.3% and Colombia 6.8%.
  • Business travel: Uruguay 12.7%, Brazil 10.3%, Ecuador 8.2%, Cuba 7.8%, Bolivia 7.8% and Central America 6.3%

And for domestic travel:

  • Business travel: Colombia 7.9%, Ecuador 6.3% and Uruguay 6.2%
  • Leisure travel: Colombia 9.2%, Brazil 6.2% and Argentina 5.5%3.

In addition to this favourable climate for the sector, online penetration in the region will reach 20%, which confirms Internet as the most effective space for travellers to find access to information on the products and destinations they wish to visit.

48% of Latin American travellers aged between 25 and 49 look for new experiences using technology. This growing preference for digital channels lies in the advantages they present to the consumer: 24/7 service, an abundance of options, best prices and access to collaborative communities to ensure consumers have the ideal experience, according to their needs and interests.

A number of travel agents in Latin America have risen to the challenge of supplementing their traditional business model with a B2B and B2C model. This is the case of Aerorutas in Colombia, which –thanks to the technology and support of Amadeus– serves associated agencies and online customers at both the local and global levels through their website www.aerorutas.com.  

Another agency that has taken the same path is Costamar, in Peru, which operates in seven countries in the region and has seen its customer loyalty increase by implementing online services.

Although the adoption of technology for travel reservations is still in its infancy in the region, Internet is clearly the most convenient tool for planning leisure travel, and for the corporate travel sector.

 

 

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/tourismonline.jpg' border=0 alt='The online travel market is growing in Latin America'>
2015-12-28 10:00:00
<![CDATA[eCommerce is transforming the B2B industrial purchasing landscape]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6706 Over half the purchasers of industrial supplies are buying online.
 
 

The changing market conditions are having an impact on the business model of industrial distributors, where the increase in direct buying from the manufacturer and the outlook of B2B eCommerce are prompting distributors to adopt their sales model.

This is the finding of the study entitled ‘Industrial Buying Dynamics’ by UPS, which highlights that more and more industrial customers are buying goods directly from the manufacturer.

Specifically, 65% are already sidestepping industrial distributors and another 30% are considering increasing the purchases they make directly from the manufacturer, all of which suggests that industrial distributors must tap the whole potential of the eCommerce channels and offer a superior shopping experience if they want to maintain their position in the market.

The conclusions of the survey prepared by the logistical operators reveal that over 50% of the buyers of industrial supplies are restocking and purchasing online, and that 42% spend half their budget on this channel.

In addition, 75% of the respondents stated that they would transfer their expenditure to a distributor with a more user-friendly website and with better customer service.

78% of the industrial customers surveyed expect their distributors to offer them more on site through post-sales service such as installation, repairs or maintenance.

All this indicates that the ability of distributors to offer value added services and provide a customer experiencewill be key to the success of industrial distributors in the future.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='150' src='http://www.emarketservices.com/Clubs/ems/news/b2b(1).jpg' border=0 alt='eCommerce is transforming the B2B industrial purchasing landscape'>
2015-12-23 10:00:00
<![CDATA[eBay, Amazon and Google face EU sanctions if they’re not hacker-proof]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6705 eBay, Amazon and Google could soon be sanctioned under new EU rules after Members of the European Parliament voted to create the first ever Europe-wide cyber security laws.

 

In moves that increase momentum towards a Digital Single Market, major online brands, along with energy, transport, health and banking players will have to show they are “cyberattack-proof” under the Network and Information Security Directive.

Micro and small digital firms, though it’s not clear how small, as well as social networks including Facebook, will be exempt from the rules requiring the provision of secure networks and reporting of major data breaches.

It’s not clear what the sanctions will look like, or indeed how any platform can really prove to be un-hackable. TNW has reached out to the European Parliament get an answer on this and we’ll update as soon as we hear back.

In a blog post celebrating the vote, the European Commissioner for Digital Economy and Society Günther Oettinger said these measures will increase consumer trust as digital services will soon be backed by cyber security teams working across Europe.

This looks like a boon for cyber security startups, with the intention being to set up a public-private partnership to support innovation in this area starting next year.

The draft rules still need to be formally approved by the parliament’s Internal Market Committee, as well as the Council Committee of Permanent Representatives, which consists of delegates from each of the 28 member states.

This news comes hot on the heels of the first meeting of the EU Internet Forum, which brought together big tech brands with EU governments and the Europol police force to discuss joint working on tackling online hate speech.

Despite protests across Europe about ever closer EU integration, perhaps most particularly in the UK, it looks like those who aren’t in favour may increasingly be left out.

 

Source: The New Web

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2015-12-21 10:00:00
<![CDATA[Enormous growth for India’s cross-border e-commerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6703 Shoppers in India are expected to spend about $14.6 billion on international websites in 2016, a study from PayPal and Ipsos MORI shows.

 

 

 

Free shipping and secure payment methods are driving more Indian consumers to shop from international e-retailers, making India one of the fastest-growing nations in cross-border eCommerce, according to the study.

The two firms recently issued a report that estimates India’s online cross-border spending will jump 78.5% in 2016 from an estimated 547 billion rupees ($8.21 billion) in 2015 to 976 billion rupees ($14.61 billion). Total e-commerce spending in India, including travel, is expected to grow 51.5% in 2016 from about 3.273 trillion rupees ($49.2 billion) in 2015 to 4.959 trillion rupees ($74.24 billion) in 2016. 

India’s high growth rate for cross-border online shopping is second only to that of Nigeria, which is expected to grow 85% in 2016. Shopping on international websites is most prevalent in Ireland, Austria and Israel, and consumers most frequently shopped at China-based and U.S.-based retailers when shopping across borders, the report found.

Of the 10 million consumers that shop online in India, 3.8 million shop internationally. Most international orders in India are made on desktops and laptops (53%), followed by smartphones (30%), tablets (11%) and other (6%). 27% of orders are from U.S.-based retailers, followed by 11% from retailers in China and 10% in the United Kingdom.

With India’s online consumer base expanding so rapidly, it’s no wonder its cross-border orders are rising as well. By 2017, total online spending in India is expected to grow to 7.029 trillion rupees ($105.74 billion), a 261% increase from 1.948 trillion rupees ($29.3 billion) in 2014, according to the study.

]]> <p> <img style='cursor:pointer;cursor:hand' width='120' height='75' src='http://www.emarketservices.com/Clubs/ems/news/IndiaeCommerce.jpg' border=0 alt='Enormous growth for India's cross-border e-commerce'>
2015-12-18 10:00:00
<![CDATA[Chile, number one in online shoppers in Latin America]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6702 This continues its 30% year-on-year expansion, which could be set to double by 2020.

 


The latest report from the country's Chamber of Commerce reveals that 70% of the population are Internet users, with the result that almost 100% of the commercial demand is online. Chileans spend almost $48,800 per capita on online purchases –more than Brazil, with almost $39,000, and Mexico with $15,800.

According to experts in the field, Latin America is still in the early stages of eCommerce development; however, year-on-year growth is constantly increasing. Although Internet sales in Chile only account for 3% of all business, the country is number one in terms of online shoppers, and continues its year-on-year expansion of 30%, a figure which could double by 2020.

Confidence in this type of business is growing, with people becoming more open to trying these services. Mastercard's third annual study on mobile payments indicates that 91% of users valued the security of the transactions, pointing to a shift in people's mindset and a greater willingness to venture into this type of online transactions.

People's preferences in terms of online purchasing tend towards travel and financial services; however new markets such as household articles, the automotive sector and retail are seeing considerable growth, a sign that the marketplaces are keeping pace as more and more are implementing this new business model

]]> <p> <img style='cursor:pointer;cursor:hand' width='119' height='94' src='http://www.emarketservices.com/Clubs/ems/news/chile ecommerce cuadrada.jpg' border=0 alt='Chile, number one in online shoppers in Latin America'>
2015-12-17 10:00:00
<![CDATA[Income from mobile transactions is up 60% in Europe in the first half of 2015]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6700 M-commerce is gaining increasing importance in the figures for global online business.

 

M-commerce has grown 60% in Europe in the first half of 2015, with sales three times higher than in 2013. This is one of the key facts in the Zanox Mobile Performance Barometer first half 2015, which measures the evolution of m-Commerce based on the analysis of over 3,600 programmes of Zanox advertisers in the retail, travel and finance sectors in different markets in Europe (Germany, Switzerland, Italy, France, United Kingdom, Spain, Benelux, Scandinavia and Eastern Europe).

1.5 million mobile transactions were made in the first half of 2015, up 54% over the same period in the previous year, and 179% since 2013. July was the month with the highest number of transactions, with 1.77 million. The average shopping basket value has reached an all-time high. With an average value of 95 euros per shopping basket, tablets are still the devices with the highest rate of conversion, and Switzerland is the country with the highest average shopping basket value, at 140 euros.

The study by Zanox reveals that m-Commerce is gaining ever greater weight in the global figures for online commerce, with 25% of transactions made from mobile devices (15% from tablets and 13% from smartphones). In the first month of 2015 the platform that generated most income was the iPad, with 50% of sales made from mobile devices in Europe.

However, its impact on mobile sales has fallen significantly (down 15%). A large part of this decline has been picked up by the iPhone, which grew 8% to gain a market share of 26%. Android devices grew although at a lower rate, with shares of 10% for smartphones and 14% for tablets respectively. A comparative analysis of Zanox's European markets reveals that Spain saw an important growth in sales generated from mobile devices –with an increase of 49%–, above regions like Scandinavia (33.4%), Benelux (19.7%) and France (18.8%). Germany is in the lead with a growth of 64%.  

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='150' src='http://www.emarketservices.com/Clubs/ems/news/Mmovil(1).jpg' border=0 alt='Income from mobile transactions is up 60% in Europe in the first half of 2015'>
2015-12-16 10:00:00
<![CDATA[The tourist sector, the number one industry in eCommerce in Europe]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6695 44% of its income is obtained online.
 
 
 
 

The European tourist sector moves almost 250 billion euros, of which 44% come from the online environment, making it the top eCommerce industry in Europe according to an analysis by PhocusWright.

This percentage is expected to rise by 50% in 2016, making it the sector with the highest income from eCommerce in the world, a potential that was highlighted during the 2nd Digital Travel Summit organised by eDreams.

The event served as a meeting point for analysing marketing strategies, the latest mobile technologies and wearables, and the new distribution models used by the main companies in both the tourist sector and in eCommerce.

Experts in the sector advised that to grow and prosper in the online channel it is essential to develop a good marketing strategy, and embrace the new technologies and innovation as a tool for improving the user experience. Particular emphasis was placed on the importance of social networks, which have become the best way to make an impression on the traveller and interact with the end customer.

Mobile telephones and wearable technology are a tool for "experiences, support and assistance for the traveller", that have considerable potential at the destination.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='96' src='http://www.emarketservices.com/Clubs/ems/news/TurismoEcommerce.jpg' border=0 alt='The tourist sector, the number one industry in eCommerce in Europe'>
2015-12-15 10:00:00
<![CDATA[Imports via eCommerce in China accounted for 860 million euros in 2015]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6694 According to data from the Department of Commerce in China, there are currently over 5,000 eCommerce companies selling their products throughout the world. There are also over 200,000 local Chinese companies selling on eMarketplaces worldwide. 

 

The forecast indicates that total online sales in China will reach 1,260 billion yuan in 2015 (around 180 billion euros), with an expected growth rate in 2016 of 23%, to the tune of 1,820 billion yuan (260 billion euros, approximately). 

However, China is not only an exporter in the area of eCommerce. The shift in consumer attitudes, in combination with greater acquisitive power and problems with the reliability of some local food products, are fuelling the need to buy products from abroad. 

Globalisation and widespread Internet penetration in China, in addition to the opening of nine "free zone" cities (with tariff exemptions for imported products: Shanghai, Hangzhou, Ningbo, Zhengzhou, Guangzhou, Chongqing, Shenzhen, Fuzhou and Pingtan), support policies from the Chinese government (subsidised purchase of telephones with Internet connections for rural areas), the continued improvement of networks, logistical infrastructures, payment platforms and so on, are all leading to an increase in online purchasing of Western products all over China. 

From January to August 2015 alone, imported online sales (Chinese users who buy products from other countries over the Internet) have multiplied by 2.2 with regard to 2014. According to the Chinese eCommerce Research Centre, in 2014 these international transactions accounted for 4.2 billion yuan (around 657 million euros) and they are expected to reach 5.5 billion (860 million euros) by 2015. The Ministry of Commerce predicted that the data for 2016 point to a figure of 6.5 billion yuan, 20% of China's total foreign trade. 

Nielsen, in its study entitled "Global eCommerce and the New Retail Survey", highlights the main factors contributing to the rapid development of eCommerce in China:

  • Rapid urbanisation 
  • Very large population
  • Low labour costs

all of which help the B2C business model to continue growing. 

The rapid growth in the penetration of smartphones –particularly in rural areas, thanks to programmes of state aid– has created yet another great business opportunity. 

One trend popular in China is known as the "Hai Tao" model, in which end customers order directly through foreign websites, which then send the product to the final destination. According to the China Customs agency and the Chinese eCommerce Research Centre, this model was used by 18 million Chinese users, who spent 140 million yuan (20 million euros). This figure is expected to rise to almost 150 million euros approximately in 2018.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/chinaconsumer.jpg' border=0 alt='Imports via eCommerce in China accounted for 860 million euros in 2015'>
2015-12-14 10:00:00
<![CDATA[Alibaba pushes into Europe with new offices in U.K. and Italy, Germany and France to follow]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6678 China’s ecommerce leader, Alibaba has announced the opening of offices in London and Milan as it paves the way for a deeper push into Europe, with locations in Germany and France to follow in the ‘coming months.’

China’s ecommerce leader, Alibaba has announced the opening of offices in London and Milan as it paves the way for a deeper push into Europe, with locations in Germany and France to follow in the ‘coming months.’ Its largest competitor in China, JD.com, just opened its first U.S. office earlier this month.

London will now serve as Alibaba’s European headquarters, helmed by Amee Chande, who draws on experience at the likes of McKinsey and Walmart. She will act as managing director for Alibaba Group’s U.K. division, joining the company in September, according to her LinkedIn profile. Until March this year, Chande was a managing director at Tesco, one of the U.K.’s largest supermarkets.

Turning to Milan, Rodrigo Cipriani Foresio will serve as the managing director for Alibaba Group in Italy. Cipriani Foresio most recently served as chairman of Cinecitta Istituto Luce, where he was responsible for “institutional relationships and the commercial area, in particular the development on digital,” according to his LinkedIn profile.

Alibaba said that the new offices, alongside the appointment of the two senior business leaders for Europe, signify “an important step toward [our] global ambitions,” adding that the country offices “will serve local brands, retailers, and government partners who seek to access the large and growing Chinese consumer class looking for high-quality international products and services.”

Alibaba’s president, Michael Evans, said the push is designed to help Europeans “understand the opportunities in China and work directly with them in local language.”

“A ‘one-stop shop’ for local business, Alibaba country offices will help identify the most suitable local products for the Chinese market, help merchants sell on Alibaba’s platforms, assist with outbound and inbound logistics, and facilitate online payments for Chinese consumers and offline payments for Chinese tourists,” the company said.

 

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2015-12-11 10:00:00
<![CDATA[Pinterest aims to boost its profits and reinforce its business model]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6676 The company plays a key role in social commerce.

 

Pinterest has become a sort of go-to stopping point at certain times of high consumption, so the social network has a very significant impact on purchasing decisions. Pinterest is one of the biggest pre-IPO companies with an $11 billion valuation. Its main appeal is the way it works as a digital bulletin board, where users can “pin” and share photos of things they like, from food and recipes to clothing and shoes.


There are a number of studies exploring its influence. A recent one indicates that of all the social networks, Pinterest is the one that has the most positive effects on eCommerce, as it triggers purchases for a higher average value of around 50 dollars. The study also indicates that there is a sort of cause-effect relation between "seeing it" and "wanting it": 93% of consumers say that when they visit Pinterest they do so with the immediate intention of buying.  Pinterest therefore acts as a shop window. 


Pinterest has also provided its own figures to support these ideas. It may not have vast masses of users, but it does have a direct effect on the brand-customer relationship. 66% of the contents that the consumers "pin" are taken from the brand websites (and therefore point directly to them), and it has managed to gain a foothold among a young audience who shop online. 


These two ideas are particularly important for the social network, because it is there that the firm is trying to do business, and these are the areas Pinterest is using to make its profits. 


It was abundantly clear that Pinterest was seeking to make its profits from the products it displays, and by becoming a pre-sale shop window (and on the gateway for that sale). Now, a leaked document to its investors which TechCrunch has been able to access reveals numbers and data that shed light on how Pinterest really sees its future, and how it hopes to gain with these processes. 


Pinterest's prospects is still far behind those of the major social networks (Facebook already has an income of billions of dollars), but they are clearly showing a growth trend. According to the company's leaked internal information, Pinterest hopes to end the year with 169 million dollars in revenues and to reach annual earnings of 2.8 billion dollars in 2018.  These revenues will be achieved through two main initiatives:  advertising; and its buyable buttons, which are certain to be a success (or that's what Pinterest believes), as the social network is building "a platform with the scale and engagement of Facebook and the purchasing intent of Google", as they themselves explain to their investors.  The company plans to concentrate its efforts on its buyable buttons and on eCommerce initiatives.
The leaked document shows that the firm is negotiating with Burberry, Walmart and Nordstrom to make them partners in its eCommerce ventures. But although eCommerce may look like a longer term objective, the social network is still making most of its profits in the area of advertising. Promoted pins are the firm's star products. 
Pinterest has also changed its invoicing method, as it now allows both pay-per-click –as is usual in the market– and also pay per “engagement”. The ads appear when consumers are looking for something related to it, which means that they are more receptive to these contents. 


For the time being the social network is making an average of 1.44 dollars per active user (it is also worth noting that although Pinterest has 176 million users, only 88 million –around half– can be considered active users), although its forecasts for the future are very optimistic. Pinterest hopes to reach an average of 9.38 dollars per active user by 2018.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='113' src='http://www.emarketservices.com/Clubs/ems/news/Pinterest2.jpg' border=0 alt='Pinterest aims to boost its profits and reinforce its business model'>
2015-12-10 10:00:00
<![CDATA[Ecommerce Europe urges Europe to support new payment methods]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6672 Ecommerce Europe warns that problems with cross-border online payments are hindering foreign sales within the EU. 

 

The European association for the development of the eCommerce sector, Ecommerce Europe, is urging the European Parliament to approve new regulations drafted by the EU on payment services in the Directive on Payment Services 2 (PSD2). According to the association, “the new rules hold great potential to stimulate consumer trust in online cross-border payments”. However, the association warns that after the vote much work is still to be done by regulators to improve the pan-European framework for online payments.

Ecommerce Europe reports that for many merchants online payments is a problematic area when selling cross-border. In the view of the organisation, the main problems are high costs, difficult identification of the consumer, the conversion of certain currencies, and lack of interoperability –particularly in relation to mobile payments. 

According to Ecommerce Europe, the PSD2 can reduce these burdens for merchants by harmonising the legislative framework for online payments in Europe.  When the update of the Payment Services Directive has been approved by the policy makers in Brussels, the European Banking Authority will have to draft technical guidelines for the application of the Directive, as it explains in a press release.  Paul Alfing, chairman of the Ecommerce Europe e-Payments working committee, explains: “Both consumers and online merchants need to be ensured of secure and reliable payments,, and we look forward to working together with regulators to shape technical guidelines that guarantee this safety”. Nevertheless he added: “The new rules should not lead to excessive costs or efforts for merchants and consumers”, as a study by this organisation has shown that many consumers will leave the check-out process when a payment becomes too complicated. 

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2015-12-09 10:00:00
<![CDATA[Latin America prepares for a “growth spurt” in eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6671 This continent, along with Asia, are the two areas that have seen the highest growth in eCommerce.

 

Although it has increased at an average rate of over 20% in the last two years, eCommerce as a percentage of the whole Latin American economy is still very low –around 4%.  These figures highlight the sector's considerable development potential.

According to the report compiled by Euromonitor, under the supervision of Visa, on e-Readiness in Latin America –a statistical ranking that measures different facets of eCommerce–, the rate of growth in eCommerce in Latin America makes this one of the world's most attractive regions for the development of the sector. eCommerce in the region is predicted to see a sharp rise, with year-on-year growth in the market of 13% between 2013 and 2018, although this is still far from the top of the world ranking.

Internet penetration rates in the area still have far to go. In figures, Latin America has one of the highest growth rates on the planet but also the greatest gap between the penetration of Internet use and the percentage of online sales (3.5%) in terms of total sales for the area as a whole. This optimistic forecast is based on the shift in customer attitudes (online shopping is personalised) and marketplaces, because Internet transcends borders and allows people to buy whatever they want online. This is therefore a market offering far-reaching opportunities.

Online sales in Latin America in 2018 reached 80 billion dollars, compared to 53 billion at the end of 2014 (counting the two main sectors, retail and tourism)

The top three in eCommerce in LATAM is formed by Mexico, Argentina and Brazil (particularly this last), which account for 70% of the total sales in the area as a whole.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='148' src='http://www.emarketservices.com/Clubs/ems/news/Latam(3).jpg' border=0 alt='Latin America prepares for a "growth spurt" in eCommerce'>
2015-12-07 10:00:00
<![CDATA[Regus creates global B2B ‘Marketplace’ for its customers]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6667 Marketplace gives customers free access to a unique combination of deals and services worldwide, all curated to offer businesses greater convenience, productivity or money savings.

 

Regus, the global workspace provider, is rolling out a free online business marketplace for its more than 2 million business customers worldwide. Marketplace gives customers free access to a unique combination of deals and services worldwide, all curated to offer businesses greater convenience, productivity or money savings.

Among the B2B and B2C brands offering products and services through Regus Marketplace are Google Apps at Work, Microsoft and Amazon Web Services. All deals are exclusive to Regus, and available to all its customers, from small traders to large corporates.

Andre Sharpe, Chief Innovation & Information Officer at Regus, said: “When customers join Regus, they gain access to a global business network covering 106 countries. But more than that: they also secure the support and scale of a $3 billion corporation. With Regus Marketplace, we’re leveraging our own scale to offer all our customers the negotiating and purchasing power of a global multinational. Only at Regus are these unique offers, support and reach available.“

The new Marketplace platform is available free to all Regus customers through the MyRegus mobile app and website (marketplace.regus.com), making it easy to access 24/7, wherever they are and whatever device they use. Services and products range from travel to digital services, all selectively curated with Regus customers in mind.

The platform’s format is similar to an app store, offering customers instant access to products and services to support their business or work-life balance. An online review function enables users to benefit from the experiences of other Regus customers, getting ideas for products and services that could transform the way they manage their time, money or business activities.

Andre Sharpe added: “The offers in Regus Marketplace are selected and negotiated with a total focus on the needs and ambitions of businesses. These are products or services to help our customers work better and achieve more. And because we appreciate their desire for convenience, these unique offers are available at their fingertips, wherever and whenever they want to give their business a boost.“

Providers of products and services on Regus Marketplace also benefit from Regus’ global reach. Selling through this online platform provides them with a ready-made global marketplace of customers, including entrepreneurs, professionals, large corporates, mobile workers, and the business leaders of the future.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='106' src='http://www.emarketservices.com/Clubs/ems/news/regus.jpg' border=0 alt='Regus creates global B2B 'Marketplace' for its customers'>
2015-12-04 10:00:00
<![CDATA[7 December is the busiest shopping day in Europe]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6664 Expectations are consumers in Europe will spend as much on holiday gifts in November and December as they did last year.

 

This stems from the Digital Index Online Shopping Prediction 2015 by Adobe. It analyzed 55 million online orders and data from 4,500 retail websites during the last seven years. Based on this information, every year Adobe predicts the online spending during Thanksgiving Day, Cyber Monday and other holidays in the United States, Europe and Asia.
Online and mobile spending will be about the same as it was last year. The research predicts that European consumers will spend as much during the last two months of the year as they did in 2014. In Germany it’s expected 60 percent of all holiday purchases are done online, compared to 57 percent in the United Kingdom and 53 percent in France. For European consumers, low prices and great deals are the main reasons to shop online, while a variety of products is also increasingly playing a role. More than half of German respondents indicated that product diversity is the main reason for shopping online.

Adobe thinks the share of consumers who do their Christmas shopping  on a mobile device will be about the same as it was last year. In Northern Europe there are the most mobile consumers: Norwegian (25 percent), British (23 percent) and Swedish (22 percent) consumers will probably spend more via mobile devices than consumers from the United States (20 percent).

The study also shows that the period during which consumers shop their holiday presents is changing. In Germany, for example, consumers are shopping their gifts earlier than they were used to. Almost one in four respondents (22 percent) starts shopping before it’s even November. In the UK this percentage is 28 percent, but there are now more people who say they start shopping for gifts in the second half of November.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/7Dicimebre(1).jpg' border=0 alt='7 December is the busiest shopping day in Europe'>
2015-12-02 10:00:00
<![CDATA[Mango arrives on Amazon in Europe]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6663 Spanish fashion brand Mango is collaborating with Amazon Europe. It opened a private online store on the popular marketplace. Or actually, it opened several online stores as the assortment is country-specific. In the UK for example, customers can buy all products, while in Germany and France only the men’s, kid’s and Violeta by Mango lines are offered.

For Mango it seems having a presence at a marketplace is an important part of its sales strategy. After it started selling its products at Zalando in August 2014 (and, among others, Asos, Otto and Dutch online fashion stores Wehkamp.nl and V&D before that), Mango is now ready to sell its clothing on Amazon.

In the United States, Mango has its own shop on the Amazon website since 2010, but in Europe Amazon’s customers had to wait some years. But now it’s finally there. But while British consumers can buy the main line from Mango, shoppers in Germany and France can only buy products from Man, Mango Kids and the plus-size line Violeta by Mango.

The retailer will continue to trade via its own online stores in these countries but aims to target millions of additional customers through the Amazon site.

Mango is offering its main womenswear collection, Mango Man, Mango Kids and its plus-size collection Violeta by Mango.

“We have millions of customers shopping for fashion from our European websites,” said Sergio Bucher, vice president of Amazon Fashion Europe. “Amazon customers love Mango so we are delighted to launch these stores to make it easy for Amazon customers in UK, France and Germany to browse and shop the brand.”

In 2012 the brand had a huge success by rising e-commerce by 93% and was well on its way to become a successful online retailer. Since Mango has a presence in 111 markets, it is clearly one of the most internationalized Spanish retail companies. Earlier this year the fashion brand went online in Dubai, which is a consequence of the success Mango has in the Gulf region. Furthermore the company is working on its omnichannel strategy and tries to bridge the shopping experience at the store to the one online because its customers shop in both places.

Other brands and retailers with stores on Amazon’s websites include New Look, French Connection, Tommy Hilfiger, Levi’s, Desigual, United Colors of Benetton and Lee.

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2015-12-01 10:00:00
<![CDATA[eMarketplaces in China and Russia are working together]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6662 The Chinese eCommerce platform xbniao.com has signed an agreement with the B2B-Russia Centre platform.

Under the terms of the agreement signed in Beijing, Chinese companies will be able to open shops in B2B-Center, one of the largest eCommerce platforms in Russia, while Russian shoppers can also pursue business opportunities through xbniao.com.

Founded in 2014, the platform xbniao.com is centred on cross-platform services for buyers and sellers through the integration of B2B (transactions between companies) and B2C (company-consumer transactions).

 B2B-Center has 230,000 corporate customers in over 100 countries. Last year it had transactions for a value of 27 billion dollars.

In 2014, bilateral trade between China and Russia hit a new high of 95.3 billion dollars. eCommerce contributed 2 billion dollars.

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2015-11-30 10:00:00
<![CDATA[Online shops in India start selling cow manure]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6651 The first online shop to begin sales was ShopClues, where the new product sold out immediately. The shop's administrators revealed that most of the orders came from Gurgaon, a luxurious neighbourhood of New Delhi. Its residents –bankers, artists, senior managers and so on– had no time to go to rural areas to collect cow manure, which is used in some Hindu rituals. Manure sales have also begun on eBay and Amazon.

The article description states "it is new and ready to use". Cow excrement, or 'govar' in Hindi, is considered sacred in Hinduism and is used in certain rites. It is also serves as fuel in rural areas, and its ash makes an excellent fertiliser for crops.   

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2015-11-27 10:00:00
<![CDATA[EC adopts new electronic payments directive]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6646 The revised directive adapts the rules to cater for “emerging and innovative” payment services, including internet and mobile payments. It also sets out to ensure a more secure environment for payments, in particular for those using remote channels.

 

The regulation was adopted at a meeting of the Agriculture and Fisheries Council, without discussion. Member states will have two years to transpose the directive into their national laws and regulations.  An agreement on the text was reached with the European Parliament on May 5th. The Parliament consequently adopted its position at first reading on October 8th. 

A review of the European Union’s legal framework on payment services and, in particular, the analysis of the impact of Directive 2007/64/EC as well as a consultation on a European Commission Green Paper issued back in January 212, entitled, Towards an integrated European market for card, internet and mobile payments, pointed to the fact that significant areas of the payments market, in particular card, internet and mobile payments, remain fragmented along national borders. 

 

The EC concedes that innovative payment products or services did not fall in large part, within the scope of Directive 2007/64/EC. Moreover, elements excluded from its scope, such as some payment-related activities, proved in some cases to be either too ambiguous, too general or simply outdated,.

This, says the EC, resulted in legal uncertainty, potential security risks in the payment chain and a lack of consumer protection in certain areas. Specifically, “It has proven difficult for payment service providers to launch innovative, safe and easy-to-use digital payment services and to provide consumers and retailers with effective, convenient and secure payment methods in the Union. In that context, there is a large positive potential which needs to be more consistently explored,” it says in the new directive blurb.

Since adoption of the original payment services directive in 2007, methods for the initiation of payments in the field of e-commerce have evolved. They usually form a software "bridge" between the website of the merchant and the online banking platform of the payer's bank in order to initiate internet payments on the basis of a credit transfer. These services are now covered by the new directive. They enable the payment initiation service provider (who never holds the user's funds) to give an assurance to the payee that the funds necessary for a specific payment transaction are available on the customer's account and that the payment has been initiated. 

A regulatory regime to cover the activities of account information services is also established. These services provide the payment service user, for example, with aggregated online information on payment accounts held with other payment service providers. This enables the payment service user to have an overview of his/her financial situation at any given moment, within a secure environment. 

 

Secure internet payments

At the same time, the directive promotes stronger security measures for internet payments and for the use of services provided by new market players. It will ensure strong customer authentication to identify the client for each transaction. The new and strengthened supervisory regime will further increase the security level and consumer protection in this field. 

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2015-11-25 10:00:00
<![CDATA[Austria: food remains the exception in online purchases]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6644 Seven percent of respondents said they had purchased online at least once in one of the retail chains. Billa leads the ranking with 3%, followed by household products chain Bipa and dm. The remaining firms did not achieve significant results (1%). The total number of respondents who report having shopped online amounts to 18%, and Amazon is the undisputed leader. 

It is still to be verified whether the forecasts of the more optimistic food traders regarding online sales will come to fruition. One out of every two respondents does not plan to shop online daily in the near future. However, 25% of consumers do see themselves as occasional online customers, and 4% stress that they will be frequent. Young people clearly represent a large majority of users. Although for the food industry, consumers who are over 45 years old exceed the average compared to other segments. The most representative group belongs to the age range between 35 and 44 years old. 

The main reason for the 72% of people who don't purchase online is that "they want to choose the product themselves." Thirty-six percent claims supposed higher prices in electronic channels. Finally, it is particularly striking that one in two consumers do not know that you can make the purchase online.

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2015-11-24 10:00:00
<![CDATA[Ecommerce Europe rolls out pan-European Trustmark in 11 countries]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6640 Starting from today over 10,000 certified online shops can join the Ecommerce Europe Trustmark for free. The objective of the Ecommerce Europe Trustmark is to stimulate cross-border e-commerce through better protection for consumers and merchants by establishing one European set of rules and by ensuring clear communication on these rules.

 

The President of Ecommerce Europe, Mr. François Momboisse, declared: “The roll-out of the Ecommerce Europe Trustmark represents a big step forward to stimulate trust in online cross-border transactions. In an environment with multiple Trustmark schemes in the development phase, the Ecommerce Europe Trustmark is the only non-profit trustmark with more than 10,000 certified companies. It is also the only pan-European trustmark with its own consumer-friendly complaints handling system. And perhaps most importantly it is the only European trustmark that is free for members of participating national associations. It is essential that European regulators give their support to the most reliable and accessible schemes, such as the Ecommerce Europe Trustmark”.

The Ecommerce Europe Trustmark has been developed in continuous dialogue with consumer organizations, both on national and on European level. Together with these consumer organizations and almost 20 national e-commerce associations, Ecommerce Europe has developed a clear and comprehensive set of rights and obligations for online sales. Online merchants carrying the Trustmark commit themselves to clear communication on these rules. Moreover, Ecommerce Europe provides consumers with easy access to a complaint handling system in their own language to solve possible disputes in a fast and low-cost way.

The Ecommerce Europe Trustmark has a clear and recognizable label. By clicking on it, the consumer will be led to the Code of Conduct and a clear explanation of his or her rights and the commitments of the merchant. The Code of Conduct will include for instance the commitment of the merchant to be clear and transparent on the offer and prices before the consumer enters the order process, and the commitment of the merchant to offer the client transparent, easily acceptable and safe payment methods at real costs.

More harmonization on European level

At this moment, Ecommerce Europe is in the first phase of the roll-out of its Trustmark, where the Ecommerce Europe Trustmark is connected to a membership of participating National Associations. This means that more than 10,000 online shops in Europe which are certified by a National Association can already carry the Ecommerce Europe Trustmark next to the national trustmark. The final goal is to reach more harmonization on a European level, and this will be performed in a second phase by upgrading the Trustmark set of criteria in all countries.

 

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2015-11-23 10:00:00
<![CDATA[Alibaba introduces Alipay in Europe]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6637 AliPay, which has 400 million active customers worldwide, was founded in December 2004 as part of the Alibaba Group.

 

 

Alibaba has launched its own online payment system, Alipay, in Europe. Its 400 million customers can now use this payment method when they are shopping at the Frankfurt airport. But it doesn’t stop here, Alipay says. Expansion to more countries in Europe will follow as soon as possible.

That’s what Griffin Peng, ‎head of Europe, Middle East & Russia at Alipay, told the Deutschen Presse-Agentur. After partnering with a company at the Frankfurt airport, paying with Alipay will be possible in more European countries, he said. He didn’t give more specific information, but he made it clear that the payment method will comes to sites where many Chinese people can be found. “We follow our customers.” So far, Tripidi is the only stationary merchant in Europe where customers can pay with Alipay.

Since this shop started using Alibaba’s payment method in September, more than half of the purchases from Chinese customers had been paid with Alipay and these customers also have bought more, Tripidi’s co-founder Jennifer Noelle told the German press agency. As part of the partnership, Tripidi and Alipay are planning to train more brands and retailers in Europe in how to effectively reach Chinese customers.

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2015-11-20 10:00:00
<![CDATA[The top products most demanded online in Russia]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6636 This is one of the countries with the greatest potential for growth.

 

Why is Russia one of the most attractive markets for eCommerce in Europe? Why do all the big-hitters have their sights set on this country? The country is already the fourth largest market on the old continent (17.68 billion dollars according to eMarketer), only behind the UK, Germany and France.

And it is still one of the countries with the greatest potential for growth. Currently, 32.5 million users use the Internet regularly each year to make their purchases, 42.5% of the total Internet users (to place this in context, in  Spain a little over 50% of Internet users buy online [data from vente-privee.com].

And the outlook continues to be very optimistic. For 2019, the rate of growth is expected to continue at two figures, to reach 30 billion dollars for the year (which still only accounts for 3.6% of total retail sales).

With regard to the most popular products, according to comScore, 17.8 million users each month visit consumer electronics sites, while a little over 14 million purchase fashion.

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2015-11-19 10:00:00
<![CDATA[eCommerce continues growing in Argentina]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6619 eCommerce continues growing in Argentina, driven by sales by instalments and financed by credit card, according to a report by the Argentinian Chamber of eCommerce (CACE).

The study by TNS of the first half of the year shows that 75% of online purchaseswere made using these payment methods, which the public considers to be one of the most important factors when closing the transaction. On average, those who made purchases via this channel acquired a total of three products (or services) online between January and July this year.

The main purchases made by Argentinians were tickets for shows (49%), footwear and clothing (43%) and electronic goods (39%). However the favourite has some of the lowest average percentages compared to the other categories. The average expenditure was $436 at the end of 2014 –the last data available–, significantly below the average general disbursement which stood at $2,864.

The latest measurement by CACE shows that more online customers opted to pick up their purchases in the shops themselves and at pick-up points run by logistical operators. In the first case the percentage increased to 59%, and 30% in the second. In contrast, the number of purchasers who prefer to receive their products in their homes fell from 79% to 73%.

The most recent report from the CACE did not include information on the amounts moved by the industry in the first half of the year. The outlook for this year is for growth of 58% with regard to last year. In 2014, the year in which almost half of all Internet users made online purchases, the sector Chamber of Commerce registered transactions for a total of 40.1 billion pesos, up 61.7% over 2013.

Another highlight of the study was the fact that users are now becoming sellers. According to TNS, 33% made at least one sale in the last six months. Over half did so through a marketplace..

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/Argentinaecommerce2.jpg' border=0 alt='eCommerce continues growing in Argentina'>
2015-11-18 10:00:00
<![CDATA[The Europeans spent almost 180 billion euros on online purchases in 2014]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6538 European consumers spent 180 billion euros on online purchases in 2014, according to the latest eCommerce report on Europe published by PostNord.

 

 

The data in this study highlight an interesting growth in eCommerce in Europe, with spending on eCommerce up by 10 billion euros. This increase occurred in online purchases both inside and outside Europe. The report was based on interviews with over 11,000 consumers in Belgium, Denmark, Finland, France, Italy, Netherlands, Norway, Poland, Spain, United Kingdom, Sweden and Germany. 

One of the highlights of this report is its confirmation that cross-border eCommerce is becoming more popular. In comparison with last year, almost 11 million more Europeans made online purchases from abroad at least once. This type of purchase is more popular in Nordic countries, where 70% of consumers made purchases outside their own country. This is more than the proportion of consumers in the United Kingdom (58%) and Germany (53%) who shop on foreign eCommerce sites.

PostNord also reported that of all the countries surveyed, consumers in the United Kingdom spend most online, with an average of 1,028 euros per person. This is significantly more than in other countries, as can be seen from the comparison of these figures with Nordic consumers –who spent an average of 549 euros– or Italy, with only 295 euros per person.

The report also confirms that the most popular product categories are clothing and footwear, consumer electronics and books. The online purchase of food products is also popular in the two other most important eCommerce markets in Europe, Germany and France. The next most popular product categories are sporting and recreational goods (particularly in the Netherlands) and beauty products.

]]> <p> <img style='cursor:pointer;cursor:hand' width='188' height='100' src='http://www.emarketservices.com/Clubs/ems/news/EcommerceEurope2.jpg' border=0 alt='The Europeans spent almost 180 billion euros on online purchases in 2014'>
2015-11-17 10:00:00
<![CDATA[Launch of the first online platform for the purchase and sale of pharmaceutical products in Europe]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6511 Mediestoc is the new online marketplace that is reshaping pharmaceutical distribution with a new, more European, spontaneous, free and open operating model.

The Dublin-based group Civic Pharmaceuticals presented at “Expopharm Düsseldorf 2015” the forthcoming launch of www.mediestoc.com, the first online pharmaceutical business portal in Europe. The new site charges no access fee and is directed at medical and pharmaceutical professionals –after validation of their licences by a competent health authority–, so they can use it and interact on it for the operations regulated in the European healthcare and pharmaceutical frameworkMediestoc.com will open up a new, real-time meeting point for pharmaceutical distribution. The platform contains practically all the categories of healthcare and pharmaceutical products currently marketed in Europe, with particular focus on medications for human and veterinary use.

On January 2016, a new online tool for buying and selling pharmaceuticals stocks –as its main service– will become available to professional users within the European pharmaceutical sector. It is conceived as a marketplace for useful and functional new services for all its users' activities.

The pharmaceutical products to be traded through the platform are medicinal products for human and veterinary use, both thermolabile and ambient temperature, healthcare products (those dispensed from pharmacies or for hospital or surgical use), optical, orthopaedic and medical devices; para-pharmacy products such as personal hygiene, cosmetics, child and baby care or natural products; dietary and nutritional products, including sports nutrition and herbalist products.

It will operate in the same way as a normal marketplace. Autonomous transactions will take place between two parties, and the platform will take a variable cut starting at a maximum of 3.3% of the amount of the transaction. The minimum applied is 1.6%. The variables taken into account for this fluctuating calculation are the repetition of items, frequency, the amount of the transaction and the efficiency of use. The new platform will receive payment and organise the pick-up of stock, which is then processed and validated in their facilities; this is when the elements are transacted. The seller receives their money (within 48 hours from the time the goods are shipped) and the buyer is guaranteed delivery of the stock (within 5 days of the online purchase). Secure, agile and efficient. It's that easy. Another feature worth noting for professionals is the anonymity of purchasers and sellers on mediestoc.com.

mediestoc.com allows users to purchase supplies either on a one-off basis or regularly to cover a gap, and to plan their purchases more effectively. They can also offer their stock to more clients, improve and broaden their business portfolios or grow in other markets.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='150' src='http://www.emarketservices.com/Clubs/ems/news/mediestoccuadrada.jpg' border=0 alt='Launch of the first online platform for the purchase and sale of pharmaceutical products in Europe'>
2015-11-16 10:00:00
<![CDATA[Alibaba seeks to widen its scope in South America]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6505 The Chinese eCommerce giant has reached an agreement in logistics with the US Postal Service to speed up its deliveries in the US and extend their scope to South America.

Within the context of its ever-greater expansion at the international level, Alibaba has reached an agreement with the US Postal Service (USPS), aimed at collaborating in logistical services in the USA and even in South America.

The aim of this alliance is to expedite delivery times for products bought from the US via the Chinese group's international portal, AliExpress, and also to help extend the global reach of Alibaba's delivery network, particularly in South America.

Alibaba signed this agreement via Cainiao, the company's logistics subsidiary created two years ago. This unit specialises in providing service to small and medium sized enterprises, and brings together several logistical networks through an online virtual network. This allows the information on each specific delivery ordered from the Alibaba portal to be consulted and managed.

"This announcement is a key part of Alibaba's globalisation strategy and of our vision of allowing consumers all over the planet to enjoy the convenience and the benefits of eCommerce", said Wan Lin, vice-president of Cainiao.

USPS is the federal mail service in the USA, and the main postal and packaging service organisation in the country. It has over 600,000 employees, and in 2014 alone made more than 155 billion deliveries.

]]> <p> <img style='cursor:pointer;cursor:hand' width='178' height='100' src='http://www.emarketservices.com/Clubs/ems/news/AilbabaLatam.jpg' border=0 alt='Alibaba seeks to widen its scope in South America'>
2015-11-13 10:00:00
<![CDATA[ECommerce in the fashion industry grows in the UK]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6500 Clothing and footwear were the most purchased items online in the UK in 2014, where 7 out of 10 Britons bought fashion items at least once via the Internet. That is 36 million people.

 

Icex has just published an interesting study on the online fashion market in the UK, which mainly discussed supply, demand, the current situation of the sector and future prospects.

According to the study, operators working in the online fashion channel in the UK are very dynamic and the landscape is rapidly changing. It is a booming market that offers many possibilities for fashion companies. However, it is becoming increasingly competitive, as retailers have realised its great potential and are targeting online shopping.

Men, a segment that historically bought less than women, are increasingly more likely to buy fashion items, and also more likely to buy online.

Multichannel stores are still consumers' favourites, which may pose a threat to stores that sell purely online as they will have to increase their efforts to maintain their profits.

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='156' src='http://www.emarketservices.com/Clubs/ems/news/ModaUK.jpg' border=0 alt='ECommerce in the fashion industry grows in the UK'>
2015-11-12 10:00:00
<![CDATA[China's Single's Day: $9 billion spent in just 12 hours]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=news&ni=1&ci=6485 Alibaba leads world's biggest online shopping spree.
 
 

"Singles Day" is not a traditional Chinese festival, but Alibaba has been pushing November 11 -- 11/11 being a date heavy on ones -- since 2009 as it looks to tap an expanding army of internet shoppers in China, which has the world's biggest online population of 668 million. At first it was marketed as an "anti-Valentine's Day", featuring hefty discounts to lure the country's singletons and price-sensitive buyers.


With sales hitting new highs year after year, "Singles Day" has become a lucrative business opportunity embraced by all online retailers in China, with competition between them turning increasingly fierce.


The event has received vocal support from the government at a time when China's economic expansion is slowing and Beijing is trying to transform the growth model into a more sustainable one driven by consumption.


Alibaba and other Chinese e-commerce companies hosted the world's biggest one-day shopping spree, capitalizing on an annual event dubbed  "Singles Day."  Analysts estimated  this year's Singles Day could bring in as much as $11 billion in sales.

Alibaba said total sales exceeded $5 billion in just the first 90 minutes of the 24-hour sale, which kicked off at midnight Wednesday in Beijing.  About 72% of sales were from mobile phones.

“It’s literally a 24-hour orgy of consumption,” said Michael Zakkour, vice president, China/Asia Pacific Practice at global consulting firm Tompkins International.
Alibaba says this year’s Double Eleven shopping spree is also going to be the most international yet. A record number of foreign brands – including Burberry, Estee Lauder, Nike, Topshop and Uniqlo – will take part by hawking their wares on Alibaba sites such as Tmall.


“Eleven/Eleven is going global,” Daniel Zhang, the company’s chief executive, boasted in an interview with Fortune magazine. “Chinese consumers will be buying an unprecedented assortment of international brands and products from around the world. Chinese consumers associate quality and prestige with American and European brands, and both have very solid presence on 11/11 in response to strong consumer demand.” Jack Ma, Alibaba’s chairman and founder, said the event was more than “just the largest shopping day in the world”. He said: “This festival is a thermometer for the Chinese economy.”

]]> <p> <img style='cursor:pointer;cursor:hand' width='150' height='100' src='http://www.emarketservices.com/Clubs/ems/news/SingledayChina.jpg' border=0 alt='China's Single's Day: $9 billion spent in just 12 hours'>
2015-11-11 10:00:00
<![CDATA[Ernesto Graefenhain, of Shipius: “We offer an integrated shipping service for online stores that is affordable and adapts to each business”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2418 Logistics is an essential part of e-commerce, because it is the last step between the store and the end buyer. This is why it is basic to have reliable partners when hiring these services

Logistics is an essential part of e-commerce, because it is the last step between the store and the end buyer. This is why it is basic to have reliable partners when hiring these services.

We have interviewed Ernesto Graefenhain de Codes, Co-founder and Development Director of Shipius, a tool that has been designed to bring stores and shipping companies together, with the best rates and shipping conditions, and that compares options on behalf of online stores.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/Foto Ernesto Graefenhain mas pequeña(1).jpg' border=0 alt='Ernesto Graefenhain, of Shipius: "We offer an integrated shipping service for online stores that is affordable and adapts to each business"'>
2016-04-07 10:00:00
<![CDATA[Sucralín extends its reach by selling through distributors on eMarketplaces]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2400 Sucralin de Sucralose is a young Spanish company engaged in producing and marketing sweeteners based on sucralose, a sugar derivative suitable for diabetics. With its innovative product range and its online and offline internationalisation strategy, it sells its products in markets such as China and Saudi Arabia.

Sucralin de Sucralose is a young Spanish company engaged in producing and marketing sweeteners based on sucralose, a sugar derivative suitable for diabetics. With its innovative product range and its online and offline internationalisation strategy, it sells its products in markets such as China and Saudi Arabia.

In this a success story we interview its director Óscar Gràcia, who tells us about some of the platforms where they are present, their strategy and how they run their everyday business in the eMarketplaces.

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/SucralinMed(1).jpg' border=0 alt='Sucral&iacute;n extends its reach by selling through distributors on eMarketplaces'>
2016-03-17 10:00:00
<![CDATA[Local preferences, a key factor in international eCommerce strategy]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2389 Internet offers retailers a world of potential. In every corner of the globe, consumers are becoming more comfortable with the concept of cross-border online shopping. This has created untapped opportunities for retailers who are willing and able to sell internationally.

 

We analyse the 2015 Global Online Shopping Study by Pitney Bowes entitled “One size does not fit all”, which looks at the trends in global eCommerce and the behaviour of online consumers.

Internet offers retailers a world of potential. In every corner of the globe, consumers are becoming more comfortable with the concept of cross-border online shopping. This has created untapped opportunities for retailers who are willing and able to sell internationally.

We analyse the 2015 Global Online Shopping Study by Pitney Bowes entitled “One size does not fit all”, which looks at the trends in global eCommerce and the behaviour of online consumers.

This study interviewed 12,000 shoppers in twelve countries, and the most interesting findings are that 33% of the respondents have already made cross-border purchases online from retailers in other countries, and 66% would be willing to purchase via eMarketplaces.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/Bol187(3).jpg' border=0 alt='Local preferences, a key factor in international eCommerce strategy'>
2016-03-03 10:00:00
<![CDATA[Beatriz Arce, Brand Manager Spain for ManoMano: “We guarantee a wide dissemination of DIY and gardening products”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2386 DIY is one of the fastest growing sectors in online sales thanks to the increasing tendency for people to "do it themselves". So 2013 saw the creation of ManoMano, an eMarketplace focusing on the sale of DIY and garden products for handymen and women.

 

Don't miss this interesting interview where Beatriz  tells us how ManoMano offers wide dissemination for DIY and gardening products.

DIY is one of the fastest growing sectors in online sales thanks to the increasing tendency for people to "do it themselves". So 2013 saw the creation of ManoMano, an eMarketplace focusing on the sale of DIY and garden products for handymen and women.

We interview the Brand Manager for Spain, Beatriz Arce, who tells us how they work, what are the requirements for retail companies to be part of their platform, and how they help the international expansion of companies in the sector.

Don't miss this interesting interview where Beatriz tells us how ManoMano offers wide dissemination for DIY and gardening products

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/Manoamano(1).jpg' border=0 alt='Beatriz Arce, Brand Manager Spain for ManoMano: "We guarantee a wide dissemination of DIY and gardening products"'>
2016-02-18 10:00:00
<![CDATA[Seals of approval, a guarantee of security for online purchases]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2388 In this article we provide all the information necessary for an in-depth look at this type of certificates, the advantages they represent for eCommerce buyers and sellers, the national and international seals available, and how to choose between them all.

What are known as seals of approval were created to combat the uncertainty perceived by consumers and companies when shopping on the Internet, and their fear of online fraud in these transactions. Their job is to certify the security of the eCommerce channel, and their importance is increasing every day.

In this article we provide all the information necessary for an in-depth look at this type of certificates, the advantages they represent for eCommerce buyers and sellers, the national and international seals available, and how to choose between them all.

Don't miss this interesting article on seals of approval and options for generating a perception of security in consumers that can increase conversions by 14%.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/sellos-de-confianza(2).jpg' border=0 alt='Seals of approval, a guarantee of security for online purchases'>
2016-02-03 10:00:00
<![CDATA[Benet Boix, from Logismarket “We continuously strive to enhance the experience of user businesses”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2383 Logismarket is a pioneer B2B platform in Spain.Through its multi-sector approach, this industrial directory enables businesses to reach out to both buyers and vendors from many different sectors, such as Containers And Packaging or Industrial Cleaning.

Logismarket is a pioneer B2B platform in Spain. Since its launch in 2000, it has successfully adapted and enjoyed significant growth. Through its multi-sector approach, this industrial directory enables businesses to reach out to both buyers and vendors from many different sectors, such as Containers And Packaging or Industrial Cleaning.

We interviewed the director of Mecalux, Benet Boix, who explained to us how Logismarket facilitates business contacts and in which countries they operate, as well as offering recommendations for users and giving us an exclusive insight into their plans for the future.

Discover how they continuously strive to enhance the experience of user businesses.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/Benet-Boix-vertical2(1).jpg' border=0 alt='Benet Boix, from Logismarket "We continuously strive to enhance the experience of user businesses"'>
2016-01-20 10:00:00
<![CDATA[Juan Bautista González, Agronet "We provide opportunities for export and import in the Agricultural Sector"]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2361 Grupo Agronet has several platforms focused on the agricultural sector, such as Agromaquinaria for the agricultural machinery sector, Oleotic for oil, Vinotic for the wine sector, and the project @gua for the manufacture and marketing of water and irrigation technologies.

 

Read this interview with Agronet where they tell us how they generate opportunities for export and import among agricultural companies.

 

Grupo Agronet has several platforms focused on the agricultural sector, such as Agromaquinaria for the agricultural machinery sector, Oleotic for oil, Vinotic for the wine sector, and the project @gua for the manufacture and marketing of water and irrigation technologies.

On its 15th anniversary, this company has launched two new marketplaces for spare parts, and embarked on a strategy of internationalisation. We interview its general manager, Juan Bautista González Mercos, who tells us how these electronic marketplaces help agricultural companies, what products are the most demanded, and reveals their plans in the future.

Read this interview with Agronet where they tell us how they generate opportunities for export and import among agricultural companies.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/AgronetHor(1).jpg' border=0 alt='Juan Bautista Gonz&aacute;lez, Agronet "We provide opportunities for export and import in the Agricultural Sector"'>
2015-12-23 10:00:00
<![CDATA[Trained staff make the difference in eMarketplaces]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2360 There have been sweeping changes in the world of fashion in recent years, and today it is essential to have an online sales strategy. Riverside, a small company that designs, markets and distributes womenswear, has successfully exploited the advantages that eMarketplaces can bring to eCommerce to grow their sales outside Spain.

There have been sweeping changes in the world of fashion in recent years, and today it is essential to have an online sales strategy. Riverside, a small company that designs, markets and distributes womenswear, has successfully exploited the advantages that eMarketplaces can bring to eCommerce to grow their sales outside Spain.

 

We speak to Esther Brizuela, its export manager, who tells us how they began to use these sales platforms, which ones they use, what their daily routine is like, and the advice they would give other companies about using marketplaces.

 

Learn from the experience of Riverside in this success story where they highlight the importance of having trained staff to deal with eMarketplaces.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/RiversidePeq(1).jpg' border=0 alt='Trained staff make the difference in eMarketplaces'>
2015-12-10 10:00:00
<![CDATA[Interview with Janet Wang, Head of Tmall for Europe: “Consumers prefer to buy everything on a single platform”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2359 Tmall is the largest eMarketplace oriented to consumers in China. We interview Janet Wang, the Director of Tmall for Europe, and ask her what the new Chinese consumer is like, and what specific advantages international companies can expect when accessing this eMarketplace.

Tmall is the largest eMarketplace oriented to consumers in China. These platforms, through the dotcom version for companies registered in China, and Tmall Global for companies without a prior presence there, facilitate access by international companies to a growing Chinese middle class that is hungry for foreign products.

We interview Janet Wang, the Director of Tmall for Europe, and ask her what the new Chinese consumer is like, and what specific advantages international companies can expect when accessing this eMarketplace.

Discover some success stories and learn how Chinese consumers prefer to make all their purchases on a single platform.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/JanetWangTmallHorPeq(1).jpg' border=0 alt='Interview with Janet Wang, Head of Tmall for Europe: "Consumers prefer to buy everything on a single platform"'>
2015-11-25 10:00:00
<![CDATA[Moma Bikes: ”Differentiation, the key to success in eMarketplace sales”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2354 It's possible to create an exclusively online sales strategy and place yourself among the top-sellers in Europe. This is proved by the experience of Moma Bikes, a Barcelona-based company that has succeeded –using eMarketplaces and its online shop– in becoming the number-one bike provider on all the European direct sales portals.

It's possible to create an exclusively online sales strategy and place yourself among the top-sellers in Europe. This is proved by the experience of Moma Bikes, a Barcelona-based company that has succeeded –using eMarketplaces and its online shop– in becoming the number-one bike provider on all the European direct sales portals.

 

This success story uncovers the marketplaces they use, the benefits that can be obtained from these platforms, and details of their everyday routines.

Learn from the experience of Juan Morera, administrator of Moma Bikes, how differentiation is the key to success in eMarketplaces.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/MomabikesPeq(1).jpg' border=0 alt='Moma Bikes: "Differentiation, the key to success in eMarketplace sales"'>
2015-11-12 10:00:00
<![CDATA[Interview with Sonia Molina, Country Manager of DaWanda Spain: “40% of sales are cross-border”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2350 Crafts is one of the sectors that's booming on the eCommerce channel. The leading eMarketplace in the sector in Europe, DaWanda, connects creators and artisans with end customers who are interested in acquiring original, customised and hand-made products.

Don't miss this interview, in which Sonia Molina declares that 40% of DaWanda's sales come from other countries.

Crafts is one of the sectors that's booming on the eCommerce channel. The leading eMarketplace in the sector in Europe, DaWanda, connects creators and artisans with end customers who are interested in acquiring original, customised and hand-made products.

 

Its Country Manager for Spain, Sonia Molina, tells us how they help overcome the challenges facing the crafts sector, shares the top-selling products, offers tips for beginners and examples of success stories, and reveals how they boost international sales thanks to their sales platform.

 

Don't miss this interview, in which Sonia Molina declares that 40% of DaWanda's sales come from other countries.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/MolinaLopezSoniaverticaldef(1).jpg' border=0 alt='Interview with Sonia Molina, Country Manager of DaWanda Spain: "40% of sales are cross-border"'>
2015-10-28 10:00:00
<![CDATA[eMarketplaces, a good strategy to sell online in Latin America]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2346 Latin America is currently seeing double-digit growth in its online market, and eMarketer predicts a turnover of 140.9 billion dollars by 2018. However there are major barriers to be overcome, such as the consumers' distrust of online shopping. 

This article provides some information on this market, with a breakdown for the outlook by country. We also supply examples of both B2B and B2C marketing platforms and tips for successfully accessing Latin America, from the local experts themselves.

 

Latin America is currently seeing double-digit growth in its online market, and eMarketer predicts a turnover of 140.9 billion dollars by 2018. However there are major barriers to be overcome, such as the consumers' distrust of online shopping. 

eMarketplaces are being seen as a major alternative for breaking in to this market, as they are known and trusted by eConsumers and are leaders in online sales in the region.

This article provides some information on this market, with a breakdown for the outlook by country. We also supply examples of both B2B and B2C marketing platforms and tips for successfully accessing Latin America, from the local experts themselves.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/PlataformasAmericaLatinacuadrada(1).jpg' border=0 alt='eMarketplaces, a good strategy to sell online in Latin America'>
2015-10-01 10:00:00
<![CDATA[Interview with Lindsay Watkin of Global Wine & Spirits, the world´s largest B2B marketplace focusing on the wine industry]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2335 Global Wine & Spirits is the world´s largest B2B marketplace focusing on the wine industry, where producers, agents and industry professionals from every part of the world can meet.

Global Wine & Spirits is the world´s largest B2B marketplace focusing on the wine industry, where producers, agents and industry professionals from every part of the world can meet.

We are talking to Lindsay Watkin, Director of Sales and Operations, who explains how wineries can take advantage of this platform to sell their wines internationally, and she tells us about the services her company provides.

Read this interview where Lindsay says that their mission is to bring wine and spirits producers and buyers together.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/GlobalWinesVert(5).jpg' border=0 alt='Interview with Lindsay Watkin of Global Wine & Spirits, the world´s largest B2B marketplace focusing on the wine industry'>
2015-07-28 10:00:00
<![CDATA[Interview with Marc Schillaci, CEO at Oxatis, a leading e-commerce solutions company]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2334 Oxatis is a leading French company in e-commerce solutions in Europe that also offers integration services with e-marketplaces and price comparison sites.  

 

Oxatis is a leading French company in e-commerce solutions in Europe that also offers integration services with e-marketplaces and price comparison sites.  

We spoke with CEO Marc Schillaci, who told us a bit more about how their tool for creating and managing online stores works, about the maintenance process, advantages compared to other similar solutions, and the e-marketplaces that their tool can access.

Take advantage of this interesting interview with Marc Schillaci, where you will learn how they assist international expansion through their experience in several European markets.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/MarcSchilacciFotoVer(1).jpg' border=0 alt='Interview with Marc Schillaci, CEO at Oxatis, a leading e-commerce solutions company'>
2015-07-21 10:00:00
<![CDATA[Wei Duan, Alibaba Group “We offer exposure to a global market with very limited resources”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2333 Wei Duan is EMEA Marketing and International Business Development director of the world´s biggest player in e-commerce,  the Chinese Alibaba Group.

Some of the points that Duan explains in this interview include, the advantages of this B2B global platform, differences between Alibaba.com and similar platforms and advice to companies that want to start using Alibaba.

Wei Duan is EMEA Marketing and International Business Development director of the world´s biggest player in e-commerce,  the Chinese Alibaba Group, which owns the B2B e-marketplace Alibaba.com with more than 40 million registered companies.

Wei was a speaker at the April 28th conference “How to sell abroad through e-marketplaces”, organized by eMarket Services a project of ICEX Spain  Exports and Investments, where we asked her a few questions about the global marketplace.

Some of the points that Duan explains in this interview include, the advantages of this B2B global platform, differences between Alibaba.com and similar platforms and advice to companies that want to start using Alibaba. Don´t miss it.  Learn how you can have global visibility with very limited resources!

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/weiduanHorPeq(1).jpg' border=0 alt='Wei Duan, Alibaba Group "We offer exposure to a global market with very limited resources"'>
2015-07-02 10:00:00
<![CDATA[Luis Carbajo, CEO at Solostocks: “Exports on our portal were up 21% in 2014”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2330 Solostocks is the leading B2B e-marketplace in Spain and Latin America, with more than a million products listed in multiple categories and 12 websites targeted by country.

Its CEO, Luis Carbajo, explains to us in this interview, the advantages of his e-marketplace for international expansion, the industries that see the best results and some of the latest features added to the platform, like direct online sales.  

Don´t miss this interview where he tells us that exports through SoloStocks were up 21% in 2014.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/LuisCarbajoSolostocksBol(1).jpg' border=0 alt='Luis Carbajo, CEO at Solostocks: "Exports on our portal were up 21% in 2014"'>
2015-06-18 10:00:00
<![CDATA[Emarketplaces, a way of getting to know customers in new markets]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2322 Gioseppo is a footwear firm with 120 employees, which sells its products in more than 60 international markets. Its business strategy includes taking part in several e-marketplaces, which has led to 77% of its online sales coming from outside of Spain.  

Gioseppo is a footwear firm with 120 employees, which sells its products in more than 60 international markets. Its business strategy includes taking part in several e-marketplaces, which has led to 77% of its online sales coming from outside of Spain.  

In this Case Study they tell you what to consider before taking part in an e-marketplace, how they use these platforms and above all, the results obtained thanks to their potential as a Gateway to new customers.

Learn from Gioseppo´s experience, which uses e-marketplaces as a way of getting to know customers in new markets.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/GioseppoBol(1).jpg' border=0 alt='Emarketplaces, a way of getting to know customers in new markets'>
2015-06-02 10:00:00
<![CDATA[Electronic marketplaces, a good indicator of product quality]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2300 Inhospan is a company in Córdoba with 10 employees that manufacture machinery for making churros, pastries and creams.  They decided to commit to e-marketplaces and have managed to make 20 to 25% of their sales online and to enter markets they never thought they would.

Inhospan is a company in Córdoba with 10 employees that manufacture machinery for making churros, pastries and creams.  They decided to commit to e-marketplaces and have managed to make 20 to 25% of their sales online and to enter markets they never thought they would.

Discover their strategy, how they resolve conflicts with traditional channels and the results obtained by using Solostocks.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/Clubs/ems/prod/INHOSPANBoletin(1).jpg' border=0 alt='Electronic marketplaces, a good indicator of product quality'>
2015-05-13 10:00:00
<![CDATA[Latest changes in China boost eCommerce growth]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2295 China is already the world´s leading power in eCommerce revenue. But the cautious rate of Internet penetration, huge population with growing purchasing power, and enthusiasm for shopping suggests that there is still a path to greater growth ahead.

China is already the world´s leading power in eCommerce revenue. But the cautious rate of Internet penetration, huge population with growing purchasing power, and enthusiasm for shopping suggests that there is still a path to greater growth ahead.

 

Aware of this potential, the country is making major changes to help it become a Mecca for online sales and to create standards for improving quality.  In this article, we will study the current situation and point out some of these changes that will reinforce China´s dominance in global eCcommerce; and we will review new Chinese consumer trends.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Dragon-doradoBol(1).jpg' border=0 alt='Latest changes in China boost eCommerce growth'>
2015-04-29 10:00:00
<![CDATA[Yaap Shopping, a digital platform where retailers and shoppers interact]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2293 Carlos Beldarrain, CEO of Yaap Shopping: “We offer businesses a platform where they can interact with their customers with discounts and promotions”

Yaap Shopping is a digital platform that links brick –and- mortar stores up with potential shoppers.  It lets stores advertise offers and promotions, and is an easy way for users to discover nearby retailers thanks to its geolocation mobile app.

We interviewed Yaap CEO Carlos Beldarrain, who tells us about the advantages of using this platform, how retailers can participate, and the different offers that can be launched; and shows us other new services like Yaap Money.

Discover how they provide “a platform where retailers and shoppers interact”. 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Carlos-Beldarrain---Yaap-Shopping-vertical(1).jpg' border=0 alt='Yaap Shopping, a digital platform where retailers and shoppers interact'>
2015-04-16 10:00:00
<![CDATA[Interview with Andoni Arias, CMO at Inuntji “We offer companies a free and professional way of creating an online store”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2292 Inuntji is a free platform for creating online stores that allows companies to manage their online sales easily without limiting the amount of traffic or number of products.

We interviewed CMO Andoni Arias, so he could tell us about other Inuntji features, how the company manages logistics and what plans it has for international expansion, among other issues.

Inuntji is a free platform for creating online stores that allows companies to manage their online sales easily without limiting the amount of traffic or number of products.

We interviewed CMO Andoni Arias, so he could tell us about other Inuntji features, how the company manages logistics and what plans it has for international expansion, among other issues.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/InutjiBol2(1).jpg' border=0 alt='Interview with Andoni Arias, CMO at Inuntji "We offer companies a free and professional way of creating an online store"'>
2015-03-18 10:00:00
<![CDATA[Crafts in the 21st century: selling internationally via eMarketplaces]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2290 If there were ever an industry devoted to tradition, it is without a doubt, the crafts industry. That said, eCommerce has become a great partner when it comes to selling these products and major global eMarketplaces have sprung up allowing small local artisans to take orders from anywhere in the world.

Don´t miss this interesting article on how to sell online internationally through eMarketplaces specializing in crafts.

If there were ever an industry devoted to tradition, it is without a doubt, the crafts industry. That said, e-commerce has become a great partner when it comes to selling these products and major global e-marketplaces have sprung up allowing small local artisans to take orders from anywhere in the world.

With this article we want to present an overview of the industry and opportunities for online selling; cover a few e-marketplaces where you can offer your crafts; describe the first steps to take and how these platforms work, with impressions and advice from artisans that are already selling thanks to their online strategy. 

Don´t miss this interesting article on how to sell online internationally through e-marketplaces specializing in crafts.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/ArtesaniaBol(1).jpg' border=0 alt='Crafts in the 21st century: selling internationally via eMarketplaces'>
2015-02-25 10:00:00
<![CDATA[Miniland Group: know your online strategy]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2284 Learn from the experience of this toy company that knew how to integrate e-marketplaces with other online sales strategies to create a winning combination can be very useful to those companies that want to explore e-commerce and electronic markets.

Miniland is a business group from Alicante with several lines of business focused on the manufacture and distribution of child care products.  In 2010 they decided to sell online in Germany because they saw it as a great business opportunity, using Amazon to reach the end consumer and find specialized stores selling online. The experience encouraged them to use this same formula in the United States and today 20% of their sales in those markets are done online.

The experience of this toy company that knew how to integrate e-marketplaces with other online sales strategies to create a winning combination can be very useful to those companies that want to explore e-commerce and electronic markets.  

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/MinilandBol(1).jpg' border=0 alt='Miniland Group: know your online strategy'>
2015-02-06 10:00:00
<![CDATA[Interview with Claudio Navarro, manager of Frutas Navarro “eMarketplaces: the best way to access international markets”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2280 Frutas Navarro is a family-owned business from Valencia, specializing in the cultivation and export of citrus fruits, mainly tangerines and oranges.

A year later, thanks to using the eMarketplace NaranjasyFrutas.com they managed to sell 1.2 million kilos last year, and expect to reach 2 million this year.

Frutas Navarro is a family-owned business from Valencia, specializing in the cultivation and export of citrus fruits, mainly tangerines and oranges.

With 32 employees, in 2013 they decided to export internationally in order to protect their crops themselves, and to get better prices. A year later, thanks to using the eMarketplace NaranjasyFrutas.com they managed to sell 1.2 million kilos last year, and expect to reach 2 million this year, with customers in Europe, North America and the Arab Emirates.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Frutas-navarro-2(1).jpg' border=0 alt='Interview with Claudio Navarro, manager of Frutas Navarro "eMarketplaces: the best way to access international markets"'>
2015-01-21 10:00:00
<![CDATA[Eduardo G. Pardo, CTO of Second Episode, introduces the eCommerce tool Rationalize]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2275 "Rationalize allows manufacturers and distributors to show all of the product variations they can make”.  

We interviewed CTO Eduargo G. Pardo who tells us how this tool lets manufacturers and distributors showcase variations of their product, all of its features, advantages and implementation costs.  

It is not always easy to build an online store from a huge catalogue of items or multiple product combinations.

Rationalize was created to solve this problem by making it easier to organize product variants  while at the same time allowing you to manage stock, generate budgets automatically and use social tools to improve the user buying experience.  All of this, without having to be computer savvy. 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Eduardo-G-Pardo-Bol2(1).jpg' border=0 alt='Eduardo G. Pardo, CTO of Second Episode, introduces the eCommerce tool Rationalize'>
2015-01-08 10:00:00
<![CDATA[Interview with Estanis Martín de Nicolás, General Manager of PayPal Spain and Portugal: “PayPal Passport helps do away with the cultural barriers to internationalisation”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2222 PayPal has just announced the launch of a new tool for businesses, PayPal Passport, which provides valuable export-related information.

Find out how you can benefit from this service that "does away with the cultural barriers to internationalisation".

Key periods for online shopping in target countries, consumers trends, customs formalities and most sought-after products are just some of the details provided by this service.

In an interview with the General Manager of PayPal Spain and Portugal, Estanis Martín de Nicolás, he tells us all about the information included in these tools, the advantages of using them and the countries they encompass, along with other key issues.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/EstanisPaypalBol-cuadradape(1).jpg' border=0 alt='Interview with Estanis Mart&iacute;n de Nicol&aacute;s, General Manager of PayPal Spain and Portugal: "PayPal Passport helps do away with the cultural barriers to internationalisation"'>
2014-12-02 10:00:00
<![CDATA[Interview with Juan José Bas Fayos, Manager of Orangesandfruits.com, a portal that businesses can use to contact farmers directly]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2251 Many Spanish farmers often work only with local businesses, and not with new buyers outside of their area of influence.  That is why Orangesandfruits.com was created. It is an e-marketplace that puts producers directly in contact with national and international businesses and gives them more options to sell their crops at better prices.  

In this interview, manager Juan José Bas Fayos explains how the platform works, how it benefits Spanish farmers, and tells us which countries can be accessed through Orangesandfruits.com.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/NaranjasyFrutasBol2(1).jpg' border=0 alt='Interview with Juan Jos&eacute; Bas Fayos, Manager of Orangesandfruits.com, a portal that businesses can use to contact farmers directly'>
2014-11-19 10:00:00
<![CDATA[Sol Fauquier, Country Manager for 99designs Spain: “access to the internet has meant that design is no longer exclusively for large companies”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2220 99designs is an electronic market focused on graphic design professionals where companies can search for creative talent to design their corporate image and their marketing and advertising material.

The marketplace first made its appearance in Australia in 2008 and has become the biggest of its kind in the world focusing on the design sector. Now, the platform has come to Spain and is available for creative professionals and companies alike.

We interview Sol Fauquier, Country Manager for 99designs Spain, to find out how the platform works, what the benefits are for companies and designers and which countries it operates in.

A must-read interview, in which she tells us that "thanks to the internet, design is no longer exclusively for large companies".

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/99designsBol2(3).jpg' border=0 alt='Sol Fauquier, Country Manager for 99designs Spain: "access to the internet has meant that design is no longer exclusively for large companies"'>
2014-11-05 10:00:00
<![CDATA[Logistics in eCommerce III: A guide to choosing a logistics provider]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2219 It is important to assess all factors, not just price, because the supplier becomes another cog in your company, and it is a crucial point in the online client's purchasing experience, whether it is an end customer or other companies.

In this short guide, we tell you about what factors you should take into account when choosing a logistics operator, as well as certain innovative trends which have sprung up as alternatives within the logistics sector.

Make sure you read our Guide to choosing a logistics provider.

Now that we have seen what steps have to be taken to carry out logistical planning, and responded to the main questions regarding the logistics process at international level, the last step is to select the logistics operator or agent which is best suited to your company's needs.

It is important to assess all factors, not just price, because the supplier becomes another cog in your company, and it is a crucial point in the online client's purchasing experience, whether it is an end customer or other companies.

In this short guide, we tell you about what factors you should take into account when choosing a logistics operator, as well as certain innovative trends which have sprung up as alternatives within the logistics sector.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/LogisticBol(1).jpg' border=0 alt='Logistics in eCommerce III: A guide to choosing a logistics provider'>
2014-10-22 10:00:00
<![CDATA[Logistics in eCommerce II: questions and answers on international logistics]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2218 Logistics is fundamental in e-commerce, so  this series of three articles sets out to provide some easy guidelines to start organising a company's logistics process, describe some of the things logistics providers can offer and the latest trends, and give advice on managing the logistics of internationalisation.

Learn how to tackle international logistics with this interesting article!

Logistics is fundamental in e-commerce, so  this series of three articles sets out to provide some easy guidelines to start organising a company's logistics process, describe some of the things logistics providers can offer and the latest trends, and give advice on managing the logistics of internationalisation.

In this second article the International Trade Consultant and Professor of International Logistics Alejandro Álvarez-Canal will answer some of the most important questions on the process of international logistics: how to prepare the merchandise, what customs documentation is necessary, and what logistical platforms are. 

Learn how to tackle international logistics with this interesting article!

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/LogisticEmsENArt(1).jpg' border=0 alt='Logistics in eCommerce II: questions and answers on international logistics'>
2014-10-06 10:00:00
<![CDATA[Logistics in eCommerce I: a quick guide to planning the logistics process]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2217 The dynamics of eCommerce make good logistics management essential. Customers of purely online stores no longer move around to find and buy the products or services they need. Instead, they simply go to a website where they choose what they want to buy and have it delivered to the address of their choice. And it's the companies that must ensure that the delivery and associated processes run as smoothly as possible so that the consumer enjoys a perfect shopping experience.

So take good note of what you should do to plan your logistics process successfully!

The dynamics of eCommerce make good logistics management essential. Customers of purely online stores no longer move around to find and buy the products or services they need. Instead, they simply go to a website where they choose what they want to buy and have it delivered to the address of their choice. And it's the companies that must ensure that the delivery and associated processes run as smoothly as possible so that the consumer enjoys a perfect shopping experience.

In a series of three articles, of which this is the first, we aim to provide easy guidelines to start organising your company's logistics process, tell you about the latest trends and some of the things that logistics providers can offer, as well as guidelines for managing the overseas shipping process.

This first article focuses on the steps to take when drawing up a logistics plan for your company, explaining the key points to bear in mind at each stage.

So take good note of what you should do to plan your logistics process successfully!

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/LogisticaArt(1).jpg' border=0 alt='Logistics in eCommerce I: a quick guide to planning the logistics process'>
2014-09-23 10:00:00
<![CDATA[Spanish Foods and Wines. Shopping Online]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2216 The selection of businesses adhering to this new sales model is diverse, from manufacturers that sell directly on their own websites, to multi-product stores based in Spain or abroad, specialty shops, international e-commerce platforms and internationally-reaching electronic marketplaces, among others.

Following is a list of some practical examples from all of the above categories.

Out of the ovens of a pastry shop, ham curing-house, winery, olive oil mill or cheese dairy, and straight into your pantry. A journey that might cover thousands of miles, originating in Spain and the result of a virtual visit to an online store. The food and agriculture industry is slowly making its way into this innovative sales realm, facing barriers like food shelf life, logistical issues and problems with storage and shipping costs. In spite of these challenges, it is now easier than ever to find and purchase a huge range of Spanish food and wine online. 

The selection of businesses adhering to this new sales model is diverse, from manufacturers that sell directly on their own websites, to multi-product stores based in Spain or abroad, specialty shops, international e-commerce platforms and internationally-reaching electronic marketplaces, among others. Following is a list of some practical examples from all of the above categories.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Spanish-Foods(1).jpg' border=0 alt='Spanish Foods and Wines. Shopping Online'>
2014-09-10 10:00:00
<![CDATA[Inés Ramírez, CEO of Furnit-u.com: “We help companies from the habitat sector to find business opportunities”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2214 In an interview Inés Ramírez tells us how this platform came about, how it works, what benefits it offers companies, new designers and consumers, as well as its plans for the future.

 

You simply can't afford to miss this interview to find out what business opportunities it holds for the Habitat sector.

The Habitat sector is opening up to online shopping and new approaches to eMarkets aimed at such products are emerging. A good example is Furnit-U, a furniture and decor collaborative design website where companies and professional people from the industry can sign up for free and receive requests for quotations and information relating to various categories: furniture manufacturers, carpenters, interior designers, architects, construction materials companies and even physical and virtual stores.

 

In an interview, its CEO, Inés Ramírez, tells us how this platform came about, how it works, what benefits it offers companies, new designers and consumers, as well as its plans for the future.

 

You simply can't afford to miss this interview to find out what business opportunities it holds for the Habitat sector.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/ines-logoBol(1).jpg' border=0 alt='In&eacute;s Ram&iacute;rez, CEO of Furnit-u.com: "We help companies from the habitat sector to find business opportunities"'>
2014-07-30 10:00:00
<![CDATA[International industrial machinery and equipment sales via electronic markets]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2213 Industrial machinery and equipment is just one of the sectors making the most of business opportunities becoming increasingly available on the internet.

Read this article to find out what advantages are involved in using eMarketplaces for your internationalisation plan in the industrial machinery and equipment sector.

B2B online sales account for 89.9% of all eCommerce carried out by companies in Spain. Industrial machinery and equipment is just one of the sectors making the most of business opportunities becoming increasingly available on the internet.

In this article we aim to provide an overview of this industry in Spain, with some of the data available on its presence on the internet, the sector's eMarketplaces, plus their international sales prospects, with input from companies successfully using them as part of their online overseas sales strategy.

 

Read this article to find out what advantages are involved in using eMarketplaces for your internationalisation plan in the industrial machinery and equipment sector.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Art154-En(1).jpg' border=0 alt='International industrial machinery and equipment sales via electronic markets'>
2014-07-16 10:00:00
<![CDATA[5 steps for adapting online commerce to the new consumer regulations]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2209 Online stores must adapt their general contract conditions to the new Directive on Consumer Rights, which affects eCommerce and came into force on 13 June in all European Union member states.

Note down these five steps to adapt your online store!

Online stores must adapt their general contract conditions to the new Directive on Consumer Rights, which affects eCommerce and came into force on 13 June in all European Union member states.

This new regulation arose through a need to harmonise all existing laws in the different states of the European Union (EU) and introduces new developments with regard to the previous directive that must take into account businesses dedicated to online commerce.

How can you adapt your online store or eMarketplace to the new changes? We asked Rafael Gómez-Lus, a Legal Expert from Trusted Shops in Spain, Europe's leading provider of trusted services for eCommerce, to tell us about the five steps to follow in order to make the necessary changes to comply with the new directive. 

Note down these five steps to adapt your online store!

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/LawBol(1).jpg' border=0 alt='5 steps for adapting online commerce to the new consumer regulations'>
2014-07-02 10:00:00
<![CDATA[Cristina Palacios, Director of FairChanges: “We are committed to sustainable, fair and ethical trade that promotes local consumerism”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2208 FairChanges is an electronic multi-product marketplace targeting consumers but with a different focus, the trade of articles that comply with three requirements: they are environmentally responsible, there are no intermediaries, and no slavery or child labour.

 

FairChanges is an electronic multi-product marketplace targeting consumers but with a different focus, the trade of articles that comply with three requirements: they are environmentally responsible, there are no intermediaries, and no slavery or child labour.

We interviewed Cristina Palacios, director of FairChanges, who told us about the values that this eMarketplace promotes, how it helps sellers to sell their products and how consumers are looking for articles associated with fair trade values more and more.

Don't miss this interesting interview about this electronic marketplace that is "sustainble, ethical and promotes local consumerism".

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/FairchangesBol(1).jpg' border=0 alt='Cristina Palacios, Director of FairChanges: "We are committed to sustainable, fair and ethical trade that promotes local consumerism"'>
2014-06-11 10:00:00
<![CDATA[Interview with Frédéric Cantaert, Country manager of Mascus]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2207 Mascus is the leading portal of the Vocento group for trading used industrial machinery and vehicles. Based in Amsterdam, the brand is present in over 39 countries and encompasses Construction, Warehouse, Forestry, Transport, Horticultural and Agricultural machinery.

 

Mascus is the leading portal of the Vocento group for trading used industrial machinery and vehicles. Based in Amsterdam, the brand is present in over 39 countries and encompasses Construction, Warehouse, Forestry, Transport, Horticultural and Agricultural machinery.


We interviewed the Country Manager for Spain, Frédéric Cantaert, a professional expert in vehicles who also manages Autocasion.com. He talks about the benefits for companies of pertaining to this huge global eMarket, what services they offer and what plans Mascus has for the future.

 

Learn from one of the world's leading machinery portals, whose "services help companies to sell used industrial machinery and vehicles in countries where demand is on the rise".

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Mascus-News-Art(1).jpg' border=0 alt='Interview with Fr&eacute;d&eacute;ric Cantaert, Country manager of Mascus'>
2014-05-27 10:00:00
<![CDATA[Fincalink, from the olive press to the consumer. Testimonials from Spanish companies using Fincalink]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2206 Fincalink is an e-market that sells Spanish extra virgin olive oil direct from olive presses to consumers in a number of countries, although at present the platform focuses chiefly on the British and Spanish markets.

Hear "testimonials from Spanish companies using Fincalink"

Fincalink is an e-market that sells Spanish extra virgin olive oil direct from olive presses to consumers in a number of countries, although at present the platform focuses chiefly on the British and Spanish markets.

 

Aceites Cazorla, Aceitunas Roldán Naturvie, Lozagal and Cooperativa Viver, all olive oil producers that use the Fincalink e-marketplace, spoke to us about how the sales platform has benefited their businesses, while they also offered some tips for other companies considering using electronic markets as a sales platform.

Hear "testimonials from Spanish companies using Fincalink"

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Aceite-de-oliva-150-100(1).jpg' border=0 alt='Fincalink, from the olive press to the consumer. Testimonials from Spanish companies using Fincalink'>
2014-05-13 10:00:00
<![CDATA[Interview with Boris Vogel, CEO of Ommuni]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2205 Ommuni is an online B2B, platform with a global scope centred on the telecommunications sector. It makes it possible to carry out any type of purchase-sales transaction and allows the products and services of various companies to be compared from a neutral stance.

 

Don't miss our interview with Boris Vogel: “We make it easier for companies in the telecom sector to expand into new markets"

Ommuni is an online B2B, platform with a global scope centred on the telecommunications sector. It makes it possible to carry out any type of purchase-sales transaction and allows the products and services of various companies to be compared from a neutral stance.

 

We interview its CEO, Boris Vogel, who tells us what companies can benefit from his platform, what advantages they can obtain from it and how it can help them in their internationalisation strategy.

 

Don't miss our interview with Boris Vogel: “We make it easier for companies in the telecom sector to expand into new markets"

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/boris-vegelBoletin(1).jpg' border=0 alt='Interview with Boris Vogel, CEO of Ommuni'>
2014-04-30 10:00:00
<![CDATA[Key data for online Escandinavian markets]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2183 Consumers in Scandinavian countries are experienced buyers and look for exclusiveness, making this therefore an excellent market for export both in the physical sense and via e-commerce.

Find out the key data on Scandinavian Internet marketplaces in this report.

Consumers in Scandinavian countries are experienced buyers and look for exclusiveness, making this therefore an excellent market for export both in the physical sense and via e-commerce.

In this article Noelia Martínez, head of Internationalisation and Sales at BITmarketing looks at the breakdown of the figures for Sweden, Norway, Denmark and Finland and identifies the sectors with the highest number of imports, as well as offering data on online purchases, number of consumers and the most commonly demanded products in e-commerce in these four countries.

 

Find out the key data on Scandinavian Internet marketplaces in this report.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Mercados-escandinavArt(1).jpg' border=0 alt='Key data for online Escandinavian markets'>
2014-04-07 10:00:00
<![CDATA[Marianne Brucy, International & Business Development Director at Showroomprive: “We create campaigns that respond to brands' needs”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2182 We interviewed Marianne Brucy, International & Business Development Director, who handles the company's internationalisation strategy and search for new markets, so she can tell us about the advantages for companies that take part in Showroomprive campaigns as well as how they manage the sales process both in Spain and beyond.

Showroomprive is one of the largest online fashion outlets in Europe, with 16.2 million registered members in 8 countries and a turnover of 350 million euros.

 

It allows leading brands of clothes and accessories to sell their stock in these markets, advising them as to the best strategy to employ based on the type of product while upholding their brand image.

 

We interviewed Marianne Brucy, International & Business Development Director, who handles the company's internationalisation strategy and search for new markets, so she can tell us about the advantages for companies that take part in Showroomprive campaigns as well as how they manage the sales process both in Spain and beyond.

 

This is a must-read interview where she explains that the creation of campaigns is a direct response to the brands' needs, as if they were a department within the brand itself.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Marianne-Brucy-Showroompriv-Art(1).jpg' border=0 alt='Marianne Brucy, International & Business Development Director at Showroomprive: "We create campaigns that respond to brands' needs"'>
2014-03-25 10:00:00
<![CDATA[Ruth Puente, CEO of Biddus “We reverse the order of traditional sales, allowing the buyer to take the initiative”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2181 Ruth Puente is CEO an cofounder of Biddus, an e-marketplace that changes the shopping dynamic since it is the consumer who dictates what he wants and at what price and the companies that bid for the sale.

Learn from the experience of this successful entrepreneur who  has turned traditional sales around by giving the buyer the initiative.

Ruth Puente is CEO an cofounder of Biddus, an e-marketplace that changes the shopping dynamic since it is the consumer who dictates what he wants and at what price and the companies that bid for the sale. This interview answers such questions as how this new idea come about and how and what kind of vendors benefit from being on the platform; and we can also see examples of agreements that have been reached.

Learn from the experience of this successful entrepreneur who  has turned traditional sales around by giving the buyer the initiative.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Ruth-PuenteBoletin(1).jpg' border=0 alt='Ruth Puente, CEO of Biddus "We reverse the order of traditional sales, allowing the buyer to take the initiative"'>
2014-03-10 10:00:00
<![CDATA[Interview with Fernando Palomares, Export Director at Espai Sistemas]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2177 Espai Sistemas is a company in Castellón (Spain) with more than thirty years of experience in the manufacture and installation of aluminum carpentry systems.  In 2007 the company felt the need to expand internationally and designed an online strategy to try its luck with Alibaba. 

Currently half of its contacts are made through that emarketplace and more than 60% of its business comes from outside of Spain.

The international strategy was developed when Fernando Palomares, Export Director, joined the company. His experience is an example of how you can leverage the Internet and e-marketplaces to find customers and curb the economic downturn in the domestic market.

Don´t miss this interesting interview where Palomares shares with us how Espai Sistemas uses e-marketplaces to get customers

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Fernando-Palomares-portal(1).jpg' border=0 alt='Interview with Fernando Palomares, Export Director at Espai Sistemas'>
2014-02-12 10:00:00
<![CDATA[Pepe Cabestany, CEO of Geniuzz.com: “We offer top quality services at an affordable price”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2176 Geniuzz.com is the largest online microjob e-marketplace in Spain and Latin America with more than 20,000 users and 15,000 posted jobs.  Backed by Cabiedes & Partners and Mola.com, it received € 200,000 in seed capital to continue expanding and improving the platform. 

 

Pepe Cabestany is currently the CEO of Geniuzz.com, an online microjob services e-marketplace founded in 2011. Pepe studied business administration at the Ramon Llull University IQS School of Management in Barcelona. He worked as controller in the online sector at the startup incubator and accelerator Mola.com.

Backed by Cabiedes & Partners and Mola.com, in 2013 Geniuzz.com received € 200,000 in seed capital to continue expanding and improving the platform for freelancers.  

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Bolpepecabestany(1).jpg' border=0 alt='Pepe Cabestany, CEO of Geniuzz.com: "We offer top quality services at an affordable price"'>
2014-01-23 10:00:00
<![CDATA[Emilio Rodríguez, Cofounder of gremyo: “Our goal is to make work and life easier for entrepreneurs”]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2175 Emilio Rodríguez, and his business partner Mauro Fernández launched gremyo.com, an e-commerce platform. Their goal is to make life and work easier for those entrepreneurs that are a little more innovative and who are early-adopters.

Emilio Rodríguez is a cofounding partner of gremyo.com, the store for the innovative entrepreneur. Emilio is a telecommunications engineer with more than 7 years experience in R&D&I projects in mobile and wireless communications applied to improving construction (Acciona Infraestructuras) and tracking fleet and people (Datatronics Mobility). He recently became an investment partner in the startup launcher Sonar Ventures.

Now, with  the backing of Sonar Ventures, he and his business partner Mauro Fernández launched gremyo.com, an e-commerce platform that offers products and services to make life and work easier for entrepreneurs.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Peqentrev-Gremyo-Dic2013(1).jpg' border=0 alt='Emilio Rodr&iacute;guez, Cofounder of gremyo: "Our goal is to make work and life easier for entrepreneurs"'>
2013-12-05 10:00:00
<![CDATA[Export professional services online]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2174 The online channel provides a new way of sourcing and procurement of professional services, and thanks to tools such as electronic markets, generates a new way of tracking professionals and clients.

Selling online is associated with an exchange of material goods, but professional services have also found a niche in this channel and many companies and self-employed people offer their services through online stores and especially e-marketplaces.   

In this article we give a general overview of the online services industry and options when selling or finding partners in other markets, and we share the opinions and experiences of Spanish companies that have successfully used online platforms in their international expansion strategy.

Learn from the experiences of other Spanish companies already exporting professional services online

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/servicios-profesionales-peque(3).jpg' border=0 alt='Export professional services online'>
2013-11-06 10:00:00
<![CDATA[The experience of companies in Alibaba]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2166 Alibaba is the largest B2B e-marketplace in the world.  This international platform for buying and selling products and services which is part of the Alibaba Group had 36.7 million registered users from 240 geographical areas at the close of 2012, and accommodated 2.8 million online supplier stores.   

Alibaba is the largest B2B e-marketplace in the world.  This international platform for buying and selling products and services which is part of the Alibaba Group had 36.7 million registered users from 240 geographical areas at the close of 2012, and accommodated 2.8 million online supplier stores.   

In this article, Noelia Martínez, the person in charge of WEB International Expansion at  BITmarketing describes what this e-marketplace offers and talks about the experience of some Spanish companies that have used the Chinese website for their international expansion strategies.

Learn from their experience in Alibaba with this interesting article.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/alibaba-logo(1).jpg' border=0 alt='The experience of companies in Alibaba'>
2013-09-24 10:00:00
<![CDATA[Héctor Badal, COO of Yeeply: We Team Companies Up With Mobile App Developers, to Assure Quality]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2165 Héctor Badal is the COO of Yeeply.com, the first online platform for mobile projects: application development, games, adaptive websites, etc. In this interview Héctor Badal explains how can this eMarketplace help companies to find mobile professionals and the advantages of this hiring system.

Héctor Badal is the COO of Yeeply.com, the first online platform for mobile projects: application development, games, adaptive websites….


A mobile strategy consultant specializing in mobile marketing and app development, he began his entrepreneurial career in 2009 with Fruit Away, a juice, salad, frozen shakes and sweets company focusing mainly on fruits. After holding a position at the Plug&Play accelerator in Silicon Valley, his current business was born, the e-marketplace Yeeply, designed to source and hire mobile professionals.

In this interview Héctor Badal explains how can Yeeply help companies to find mobile professionals and the advantages of this hiring system.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Hector-Badal---horizontal-peque(1).jpg' border=0 alt='H&eacute;ctor Badal, COO of Yeeply: We Team Companies Up With Mobile App Developers, to Assure Quality'>
2013-09-11 10:00:00
<![CDATA[Fashion, the 'sweetheart' of electronic commerce in Spain]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2162 Except in those countries where buying by catalog was widespread, few could predict that fashion e-commerce would have a successful future, but nonetheless, consumers increasingly shop for fashion online in Spain and it is the number one B2C category. What does the industry report? What motivates consumers and companies to buy these products? Is this trend limited to Spain or is it also happening in other countries? This article has the answers.

Except in those countries where buying by catalog was widespread, few could predict that fashion e-commerce would have a successful future.  The product has to be tried on, people are conventional, they prefer social shopping… The reasons they gave for not buying clothing, footwear and accessories were numerous, but nonetheless, consumers increasingly shop for fashion online.

What does the industry report? What motivates consumers and companies to buy these products? Is this trend limited to Spain or is it also happening in other countries? This article will answer some of these questions about the evolution of fashion e-commerce.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/shop-online-horizontal(1).jpg' border=0 alt='Fashion, the 'sweetheart' of electronic commerce in Spain'>
2013-07-24 10:00:00
<![CDATA[Case Study OUTSTOCK BELTS.]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2161 While it is often believed that there is a conflict between online and offline marketplaces, in fact they can be complementary.  The success of OUTSTOCK BELTS, a Spanish manufacturer and importer of clothing accessories is proof of that. They started selling on e-marketplaces as a result of the relocation of clothing plants, their clients, and e-marketplaces became an essential part of their international expansion strategy.

While it is often believed that there is a conflict between online and offline marketplaces, in fact they can be complementary.  The success of OUTSTOCK BELTS, a Spanish manufacturer and importer of clothing accessories such as belts, appliqués, transfers, lace edgings, etc. is proof of that. They started selling on e-marketplaces as a result of the relocation of clothing plants, their clients, and e-marketplaces became an essential part of their international expansion strategy.

The company from Barcelona uses various e-marketplaces daily to search for new clients, get visibility in target markets, and to access the  raw material they require.  

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/embroidery-horizontal-small(1).jpg' border=0 alt='Case Study OUTSTOCK BELTS.'>
2013-07-09 10:00:00
<![CDATA[3 key factors in starting a business online without outside investment]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2159 In this article, Cristian Rennella, co-founder of ElMejorTrato.com, shares with us his experience in turning this insurance comparison startup into an international business, relying solely on his own resources; and, he identifies the key factors in achieving that end. Find out what Rennella considers to be the foundation, structure and goal to always keep in mind when building a business with a future.

Creating a startup is not easy, and sometimes, access to outside financing is scarce. Nevertheless in this article, Cristian Rennella, co-founder of ElMejorTrato.com, shares with us his experience in turning this insurance comparison startup into an international business, relying solely on his own resources; and, he identifies the key factors in achieving that end.  

Find out what Rennella considers to be the foundation, structure and goal to always keep in mind when building a business with a future.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/idea(1).jpg' border=0 alt='3 key factors in starting a business online without outside investment'>
2013-06-27 10:00:00
<![CDATA[Case Study LemonConcentrate.com: Prior analysis and adaptation, the basis for success in online sales abroad]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2158 An example of a mix of eMarketplaces and their own online store for selling abroad is www.lemonconcentrate.com a Spanish marketer of fruit for juice and soft-drink manufacturers. The company grows 25% in yearly revenue, exports 95% of its turnover, operates worldwide and 80% via online markets. In this Case Study, Raúl Ortiz Alcaraz, General Manager, tells us his experience and the advantages of electronic marketplaces for his business.

Selling on eMarketplaces can be a success both for B2B and B2C companies. An example of a mix of eMarketplaces and their own online store for selling abroad is www.lemonconcentrate.com a Spanish marketer of fruit for juice and soft-drink manufacturers as well as food companies that use these produces as ingredients.

The company currently has 10 direct and 400 indirect workers, grows 25% in yearly revenue, exports 95% of its turnover and operates worldwide: the Middle East, the United States,Canada, Europe,Asia, etc. and 80% via online markets.

In this Case Study, Raúl Ortiz Alcaraz, General Manager, tells us his experience and the advantages of electronic marketplaces for his business. Some of the lessons learned by his words are the importance of a exhaustive prior analysis for each market to have a good base to sell abroad.

Learn more from the experience in this Case Study of www.lemonconcentrate.com

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/lemonconcentrate-horizontal(1).jpg' border=0 alt='Case Study LemonConcentrate.com: Prior analysis and adaptation, the basis for success in online sales abroad'>
2013-06-13 10:00:00
<![CDATA[Credit cards and financing in Brazil. Widespread use of installment buying]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2157 Brazilian market has increased use of credit and debit cards as a payment option, but there is a new and growing way of using them too: “parcelamento” or installment buying. Subsequent to the general study on payment options in Brazil we did a while back, David Lafuerza, an international market analyst, now explains in more detail the growing trend in Brazil in online shopping with installment payments. It is fundamental to understand and know how to apply them if you want to enter the Brazilian market.

A key feature of the Brazilian market is the population´s ever-expanding consumption of goods, which has also led to the increased use of credit and debit cards as a payment option.  There is a new and growing way of using them too: “parcelamento” or installment buying, at a fixed rate (with or without interest for users).

Subsequent to the general study on payment options in Brazil we did a while back, David Lafuerza, an international market analyst, now explains in more detail the growing trend in Brazil in online shopping with installment payments. It is fundamental to understand and know how to apply them if you want to enter the Brazilian market.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/aplazar-pagos(1).jpg' border=0 alt='Credit cards and financing in Brazil. Widespread use of installment buying'>
2013-05-29 10:00:00
<![CDATA[Pesamatic's Case Study. eMarketplaces are beneficial to SME's]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2156 Pesamatic is a 10 employees company with 1,5€ million turnover that uses eMarketplaces for international trade in Latin America and Europe. The outcome for them has been 100% positive; it has increased their efficiency and led to 97% more new customers. In this Case Study Marco Coppa, General Manager, shares his experience and some of the lessons learned using electronic marketplaces.

Pesamatic is a 10 employees company with 1,5€ million turnover that uses eMarketplaces for international trade in Latin America and Europe. In particular they use Agroads to reach the agricultural industry. The outcome for them has been 100% positive; it has increased their efficiency and led to 97% more new customers.

In this article Marco Coppa, General Manager, shares his experience and some of the lessons learned using electronic marketplaces.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Electronic-Scale-small(1).jpg' border=0 alt='Pesamatic's Case Study. eMarketplaces are beneficial to SME's'>
2013-04-19 10:00:00
<![CDATA[Marcos Alves, CEO of eltenedor.es: We increase visibility and revenue of restaurants]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2145 Marcos Alves, CEO and funding partner of eltenedor.es, was born in Barcelona 30 years ago.  With a passion for the hospitality industry and a born entrepreneur, in 2007 he decided to take on a new project, creating a restaurant reservations website called lafourchette.com, with the backing of the Eiffel Tower´s famous chef, Alain Ducasse.  The company was a success and six months later, they re-launched in Spain. That is how eltenedor.es, the leading online restaurant reservations website in Spain, came about. It was on a course that in a very short time, evolved from a small company to an enterprise that today has more than 150 employees and has made a huge impact on the Spanish restaurant industry.

 

Marcos Alves, CEO and funding partner of eltenedor.es, was born in Barcelona 30 years ago.  With a passion for the hospitality industry and a born entrepreneur, in 2007 he decided to take on a new project with Patrick Dalsace, Bertrand Jelensperger and Denis Fayolle, creating a restaurant reservations website called lafourchette.com, with the backing of the Eiffel Tower´s famous chef, Alain Ducasse.  The company was a success and six months later, they re-launched in Spain with Marcos at the head of the business. 

That is how eltenedor.es, the leading online restaurant reservations website in Spain, came about.   It was on a course that in a very short time, evolved from a small company to an enterprise that today has more than 150 employees and has made a huge impact on the Spanish restaurant industry.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Foto-Marcos-peque(1).jpg' border=0 alt='Marcos Alves, CEO of eltenedor.es: We increase visibility and revenue of restaurants'>
2013-03-15 10:00:00
<![CDATA[Best industries for online exports and opportunities in industrial machinery]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2144 Do you know what are the most demanded industries for online exports? In this article, the B2B e-marketplace Solostocks.com, which operates in 12 countries in Europe and Latin America, presents an overview of the most dynamic industries in each country that offer companies online export opportunities, and examines the types of products that get the best results. It also reviews the industrial machinery and equipment industry by showing which products in particular are most in demand in each of the SoloStocks markets.

Do you know what are the most demanded industries for online exports? In this article, the B2B e-marketplace Solostocks.com, which operates in 12 countries in Europe and Latin America, presents an overview (based on trading done on its own platform) of the most dynamic industries in each country that offer companies online export opportunities. The article also examines the types of products that get the best results.

It also reviews the industrial machinery and equipment industry by showing which products in particular are most in demand in each of the SoloStocks markets.  After food and beverages, the industrial machinery and equipment industry is second in generating the largest number of sales contacts.   

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/online-trade-small(1).jpg' border=0 alt='Best industries for online exports and opportunities in industrial machinery'>
2013-02-28 10:00:00
<![CDATA[Impact of social networks on businesses]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2141 In 2012, half of all Internet users had signed into a social network. So its no wonder that companies want to be where their potential customers are. Cristina Berzal, General Manager of affilinet España, examines in this article the role of social networks, their impact on business, how they should be managed, and the importance of having a strategy for mobile devices. 

In 2012, half of all Internet users had signed into a social network. So its no wonder that companies want to be where their potential customers are, and social media allows them to have more direct contact with those consumers.

This article by Cristina Berzal, General Manager of affilinet España, examines the role of social networks, their impact on business, how they should be managed, and the importance of having a strategy for mobile devices. 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/social-commerce(1).jpg' border=0 alt='Impact of social networks on businesses'>
2013-02-07 10:00:00
<![CDATA[How to enter Brazil's online market]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2140 Latin Americais a growing market and a number of Spanish companies are targeting it for international expansion. Brazil, with its enormous potential, has become an interesting destination for exports and stands out among all of the countries in the region. Noelia Martínez, the person in charge of Web Internationalization at BITmarketing tells us how to approach this market and what options we have when it comes to entering Brazil´s online market.

Latin Americais a growing market and a number of Spanish companies are targeting it for international expansion.Brazil, with its enormous potential, has become an interesting destination for exports and stands out among all of the countries in the region.

It is important however, to understand that there are legal and cultural differences, more uncertainties and greater risks that make negotiations more complex than selling in Spain.  Noelia Martínez, the person in charge of Web Internationalization at BITmarketing tells us how to approach this market and what options we have when it comes to entering Brazil´s online market.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/brasil-online1(1).jpg' border=0 alt='How to enter Brazil's online market'>
2013-01-21 10:00:00
<![CDATA[Electronic commerce in Spain 2012]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2139 In this review of data dating from 2011 and the beginning of 2012, we see that consumers have embraced e-commerce, which continues its record growth every quarter.  However, just as we saw in our 2011 report, there are challenges that still have to be met in order to be on a par with their European neighbors, like increasing B2B e-commerce in the country, even though we beat the last sales slump and are back on the path to growth.

In this review of data dating from 2011 and the beginning of 2012, we see that consumers have embraced e-commerce, which continues its record growth every quarter.  However, just as we saw in our 2011 report, there are challenges that still have to be met in order to be on a par with their European neighbors, like increasing B2B e-commerce in the country, even though we beat the last sales slump and are back on the path to growth.

 

To put the situation in Spain into context, this report will give a brief review of the state of electronic commerce worldwide and in Europe, by studying data on Internet usage and eCommerce by individuals and companies, and by signaling this year´s industry challenges and trends.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Spain-ecommerce(1).jpg' border=0 alt='Electronic commerce in Spain 2012'>
2013-01-17 10:00:00
<![CDATA[Best Products and Countries for Online Food Industry Exports]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2136 In this article, the B2B e-marketplace SolostocKs.com which operates in 12 countries in Europe and Latin America, tells us (based on the results of its own platform) which countries are most likely to generate online sales leads in the food industry, and which products in this highly active sector are bought the most in those countries.

In this article, the B2B e-marketplace Solostocks.com, which operates in 12 countries in Europe and Latin America, tells us (based on the results of its own platform) which countries are most likely to generate online sales leads in the food industry, and which products in this highly active sector are bought the most in those countries.

 

One of the conclusions drawn from the study is that non-alcoholic beverages, oils and alcoholic beverages provide the best opportunities for e-commerce in the food and beverage industry since they generate the most B2B activity.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/food-horizontal(1).jpg' border=0 alt='Best Products and Countries for Online Food Industry Exports'>
2012-11-29 10:00:00
<![CDATA[Payment methods in Peru]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2129 This is the fourth in a series of articles on Latin American markets from SafetyPay, the online payment option that lets you shop internationally without having to provide bank information, and this time it addresses online and offline payment methods in Peru, providing information about the most widely used, interesting options when you want to create an online business.

This is the fourth in a series of articles on Latin American markets from SafetyPay, the online payment option that lets you shop internationally without having to provide bank information, that gave us a global view of payment methods in the region and in-depth reports on the Brazilian and Mexican markets. 

This time, SafetyPay addresses online and offline payment methods in Peru, providing information about the most widely used and interesting options when shopping online.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Peru-medios-de-pago(1).jpg' border=0 alt='Payment methods in Peru'>
2012-11-15 10:00:00
<![CDATA[QR codes and what they mean for eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2120 Pixilated codes have, for some time, appeared on posters and billboards, magazines ads and even consumer products.  They are the so called quick response codes that have a broad range of applications in advertising and marketing. But, do you know what the codes are used for? Are they appropriate for e-commerce? This article will address any uncertainties about QR codes and shed light on how to take advantage of them in order to grow your business.

Pixilated codes have, for some time, appeared on posters and billboards, magazines ads and even consumer products.  They are the so called quick response codes that have a broad range of applications in advertising and marketing.

Are they the same as two-dimensional codes?  Do you know what the codes are used for? Are they appropriate for e-commerce? This article will address any uncertainties about QR codes and shed light on how to take advantage of them in order to grow your business.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/qr-codes(1).jpg' border=0 alt='QR codes and what they mean for eCommerce'>
2012-10-24 10:00:00
<![CDATA[Online Export Opportunities in Construction]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2117 Do you want to sell your contruction products abroad? In this article, SoloStocks.com, an electronic marketplace focusing on B2B buying and selling and operating in 12 countries in Europe and Latin America, reports on the construction industry and based on results of its own experience, indicates which countries are most likely to make online contacts and which products are in highest demand in this industry. It also ranks the 10 most sought after products by country, in the countries where SoloStocks operates. 

Do you want to sell your contruction products abroad? In this article, SoloStocks.com, an electronic marketplace focusing on B2B buying and selling and operating in 12 countries in Europe and Latin America, reports on the construction industry and based on results of its own experience, indicates which countries are most likely to make online contacts and which products are in highest demand in this industry. It also ranks the 10 most sought after products by country, in the countries where SoloStocks operates. 

This information is very beneficial to companies that want to increase sales in those international markets, so do not miss this article, Online export opportunities in Construction.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/construction(3).jpg' border=0 alt='Online Export Opportunities in Construction'>
2012-10-11 10:00:00
<![CDATA[Payment methods in Mexico]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2098 This is the third article in a series that SafetyPay has written on Latin American markets. While the first gave a global view of payment methods in Latin America, and the second provided a more detailed analysis of the Brazilian market, this article looks at online and offline payment methods in Mexico, with insight into the most widely used and consequently the most appealing for online stores.

In this article SafetyPay, an online payment platform that enables users to make purchases worldwide in any currency without having to provide bank information, introduces the online and offline payment methods most widely used inMexico.

This is the third article in a series that the multinational has written on Latin American markets. While the first gave a global view of payment methods in Latin America, and the second provided a more detailed analysis of the Brazilian market, this article looks at online and offline payment methods in Mexico, with insight into the most widely used and consequently the most appealing for online stores.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/medios-pago-Mexico(1).jpg' border=0 alt='Payment methods in Mexico'>
2012-09-28 10:00:00
<![CDATA[Opportunities for international expansion in selling equipment to the public sector and the services industry]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2094 In this article, Solostocks.com, an electronic marketplace devoted to B2B trading and present in 12 countries in Europe and Latin America, gives a rundown, based on its own experience, of those industries most favored by companies interested in buying and selling equipment for the public sector, stores and the service industry.  It also indicates which countries are more likely to make contacts online and what kind of product they are most inclined to buy.

B2B online trading is gaining strength, and this trend is very apparent in the equipment for the public sector, stores and services industry.

In this article, Solostocks.com, an electronic marketplace devoted to B2B trading and present in 12 countries in Europe and Latin America, gives a rundown, based on its own experience, of those industries most favored by companies interested in buying and selling equipment for the public sector, stores and the service industry.  It also indicates which countries are more likely to make contacts online and what kind of product they are most inclined to buy.

In addition, the article ranks the 10 most highly sought after products in each country where Solostocks is present, information that is very helpful to companies that want to increase sales in those international markets.

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/equipamiento(1).jpg' border=0 alt='Opportunities for international expansion in selling equipment to the public sector and the services industry'>
2012-09-13 10:00:00
<![CDATA[Luis Carbajo, CEO of Solostocks: We work hard to position each industry in order to increase sales for our companies]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2088 Luis Carbajo has been the CEO of SoloStocks since February, 2012, a multiple industry eMarketplace with presence in 12 countries of Europe and Latin America. Luis tell us in this interview how does Solostocks facilitate B2B eBusiness, the evolution of the platform, how to use it to sell abroad and short and medium term plans for this eMarketplace.

Luis Carbajo has been the CEO of SoloStocks since February, 2012, a multiple industry eMarketplace with presence in 12 countries of Europe and Latin America. Carbajo was the first Spaniard to hold senior management positions at Amazon.com, where under his leadership user experiences were created that have become benchmarks in eCommerce. Luis returned to Spain in 2010 to become the head of the European Marketing team at Vistaprint, a world leader in online sales of printing products, before taking on the challenge of CEO at SoloStocks.

Luis tell us in this interview how does Solostocks facilitate B2B eBusiness, the evolution of the platform, how to use it to sell abroad and short and medium term plans for this eMarketplace.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/luis-carbajo-horizontal-peque(1).jpg' border=0 alt='Luis Carbajo, CEO of Solostocks: We work hard to position each industry in order to increase sales for our companies'>
2012-07-25 10:00:00
<![CDATA[Payment methods in Brazil]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2077 This is the second article in the series made by SafetyPay, an international e-payment system that first introduced a global insight into Payment Methods in Latin America.  This article describes the scene in Brazil, one of the largest countries in the world in size, population and GDP, which makes it a very interesting market.   Online marketers who wants to enter this market should not miss this eBusiness Issue.

This is the second article in the series made by SafetyPay, an international e-payment system that first introduced a global insight into Payment Methods in Latin America.  This article describes the scene in Brazil, one of the largest countries in the world in size, population and GDP, which makes it a very interesting market.   Online marketers who wants to enter this market should not miss this eBusiness Issue.

What is the percentage of banking population? Are there any local payment methods that online marketers have to know? Are online payments used in Brazil?

Those and other questions are solved in this article, Payment methods in Brazil.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/brazil-payment(1).jpg' border=0 alt='Payment methods in Brazil'>
2012-07-11 10:00:00
<![CDATA[eCommerce growth in the Food Industry in Spain]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2076 Food is making headway in the e-commerce industry and the response from consumers and businesses is very positive. Which platforms are available today? Is this a good time for food e-commerce?  This article will answer some questions about the upsurge in eCommerce in the food industry.

Supermarkets, online gourmet shops, direct buy stores, online agro-food marketplaces… Food is making headway in the e-commerce industry and the response from consumers and businesses is very positive.

Which platforms are available today? Is this a good time for food e-commerce?  This article will answer some questions about the upsurge in eCommerce in the food industry.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/comida-food(1).jpg' border=0 alt='eCommerce growth in the Food Industry in Spain'>
2012-06-28 10:00:00
<![CDATA[Francesc Font, CEO of Nubelo: We promote access to a broader talent market by reducing costs]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2065 We have interview Francesc Font, the CEO and driving force behind Nubelo, an eMarketplace that meet the need of companies to hire professionals, especially on a temporary basis, eliminating the middleman and reducing the customary costs of direct hiring.

We have interview Francesc Font, the CEO and driving force behind Nubelo, an eMarketplace that meet the need of companies to hire professionals, especially on a temporary basis, eliminating the middleman and reducing the customary costs of direct hiring. Companies can immediately post their job listings and in a matter of minutes, receive proposals from candidates that are ready to work, select the best one and follow the work process on the platform.

Francesc has solid experience in directing startups. He founded Gimage Group S.L. five years ago and was its CEO. He is passionate about entrepreneurship and about companies that introduce important changes in society.  He is also a professor of business management techniques at the Autonomous University of Barcelona (UAB).

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/francesc-horizontal-pequena(1).jpg' border=0 alt='Francesc Font, CEO of Nubelo: We promote access to a broader talent market by reducing costs'>
2012-06-13 10:00:00
<![CDATA[How to Enter China's Online Market]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2063 Entry into the Chinese market can be successful despite obvious legal, cultural and logistical barriers.  How do you avoid those barriers?  Noelia Martinez, Web Internationalization Manager at BITMarketing, defines the key elements for success and the steps to take to enter the Asian Giant´s online market.

Internet usage in China extends to different segments of the market divided by age and income, and to different devices and online applications.  This is why the Internet is a business opportunity for foreign-invested enterprises.

Entry into the Chinese market can be successful despite obvious legal, cultural and logistical barriers; and in many cases, having a local partner is the key to a successful entry.  How do you avoid those barriers?  Noelia Martinez, Web Internationalization Manager at BITMarketing, defines the key elements for success and the steps to take to enter the Asian Giant´s online market.

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/china-online-market(1).jpg' border=0 alt='How to Enter China's Online Market'>
2012-05-30 10:00:00
<![CDATA[Iban Unzueta, Globalink: We create opportunities to partner in global expansion]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2062 We interviewed Iban Unzueta, Managing Partner at Elkano Consulting, the company that developed Globalink, about the problems that SME's face in the process of internationalization and how Globalink platform can help them solve some of them, in order to find new companies in the same situation and with similar goals to share the work and risks.

Iban Unzueta is Managing Partner at Elkano Consulting, the company that developed Globalink and that is part of InTheLine Marketing Group, specialized in global trade and international marketing services, and present in 50 countries.

We interviewed Iban about the problems that SME's face in the process of internationalization and how Globalink platform can help them solve some of them, in order to find new companies in the same situation and with similar goals to share the work and risks.

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Iban-Unzueta-pequeña(1).jpg' border=0 alt='Iban Unzueta, Globalink: We create opportunities to partner in global expansion'>
2012-05-16 10:00:00
<![CDATA[Payment methods in Latin America]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2060 Over the next months, SafetyPay, a secure online payment facilitator, will publish a series of articles on payment methods in Latin America. This first article by Javier Suarez, European Marketing Director, will give a global view of the situation and future articles will present a more concrete picture of some of Latin America´s leading countries (Brazil, Mexico, Peru, etc.).

Over the next months, SafetyPay, a global company with an e-payment system that allows online banking customers to shop online worldwide, will publish a series of articles on payment methods in Latin America.  Our intention is to describe the traditional and alternative online payment methods employed by those countries.

As an introduction, this first article by Javier Suarez, European Marketing Director at SafetyPay, will give a global view of the situation in Latin America. Future articles will present a more concrete picture of the situation as it exists in some of Latin America´s leading countries (Brazil,Mexico,Peru, etc.).

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/pagos-latinoamerica(1).jpg' border=0 alt='Payment methods in Latin America'>
2012-04-27 10:00:00
<![CDATA[Reverse auctions: the best way to choose our suppliers]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2058 Thanks to reverse auctions, companies can acquire the products and services they need quickly and easily and at competitive prices. But what happens if there are several interesting bids that are similar? Do we go with the cheapest even though we may not trust that supplier as much as we do another? Jose Manuel Iáñez, Operations and Projects Director at ITBid, with ten years experience in the industry, demonstrates how, in four easy steps, we can determine the best and most acceptable bid.

Thanks to reverse auctions, companies can acquire the products and services they need quickly and easily and at competitive prices.  And, it can be done fairly:  the best bid wins.

But what happens if there are several interesting bids that are similar? Do we go with the cheapest even though we may not trust that supplier as much as we do another? Jose Manuel Iáñez, Operations and Projects Director at ITBid, with ten years experience in the industry, demonstrates how, in four easy steps, we can determine the best and most acceptable bid, by maximizing the differences between participants.

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/reverse-auction(1).jpg' border=0 alt='Reverse auctions: the best way to choose our suppliers'>
2012-04-17 10:00:00
<![CDATA[Augmented reality and its possibilities for eCommerce]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2053 Augmented reality is a great ally for eCommerce, which could use the advances being made in this technology to increase sales or for brand building. But do you know what augmented reality actually is how is it used for e-Commerce?

Virtual changing rooms, shops that display their products via mobile cameras, 3D animation to demonstrate a product… Augmented reality is a great ally for electronic commerce, which could use the advances being made in this technology to increase sales or for brand building.

But do you know what augmented reality actually is and what types of augmented reality exist? What are the benefits of using it? Is it affordable for everyone? How is it used for e-Commerce?

This article sets out to resolve these and other questions with the help of professionals and companies from the augmented reality sector, and to discover what the future might look like thanks to this revolutionary technology.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/realidad-aumentada(1).jpg' border=0 alt='Augmented reality and its possibilities for eCommerce'>
2012-03-12 10:00:00
<![CDATA[Alejandro Estevez: Our platforms include hundreds of suppliers and offer the best prices]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2044 Alejandro Estévez took over management of the Verticalia.com group in 2005. In this interview he tells how they work and what are the benefits of the use of his B2B commerce platforms dedicated to food, fishing, insurances, stone, automotive and catering industries.

Alejandro Estévez took over management of the Verticalia.com group in2005. In this interview he tells how they work and what are the benefits of the use of his B2B commerce platforms dedicated to food, fishing, insurances, stone, automotive and catering industries.

Discover how can vertical eMarketplaces help your company with this interesting interview of Alejandro Estévez: "Our platforms include hundreds of suppliers and offer the best prices."

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Alejandro-horizontal(1).jpg' border=0 alt='Alejandro Estevez: Our platforms include hundreds of suppliers and offer the best prices'>
2012-02-28 10:00:00
<![CDATA[GuiaVerde Managing Director Julián Sáez: We help companies to promote themselves online]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2043 We have interviewed Julián Sáez, manager of the vertical eMarketplace for companies and professionals in the green industry, GuiaVerde, a meeting place for buyers and sellers. What services do they offer, how companies can contact one another and Guiaverde's future plans are some of the issues of this interview.

We have interviewed Julián Sáez, manager of the vertical eMarketplace for companies and professionals in the green industry, GuiaVerde, a meeting place for buyers and sellers.

Julián explains how he came up with the idea of creating GuiaVerde, the advantages of using it, how can companies can contact one another and future planning for the company, including its internationalization process.

 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Julian-Saez-pequena(1).jpg' border=0 alt='GuiaVerde Managing Director Juli&aacute;n S&aacute;ez: We help companies to promote themselves online'>
2012-02-15 10:00:00
<![CDATA[How to increase sales on eMarketplaces]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2037 eMarketplaces offer companies a showcase in which to present themselves to the public and to acquire new suppliers, new buyers and more sales. But as any tool it is needed to know how to use it effectively. eMarketplace managers give us some tips to get the most out of these platforms.

Electronic marketplaces offer companies a world of possibilities; a showcase in which to present themselves to the public and to acquire new suppliers, new buyers and more sales.

However, it is not about establishing a presence on the marketplace just for the sake of being there, as that would not add much value to the company. It is necessary to take full advantage of them to ensure they are an effective tool for increasing the company's sales.

In this article we have spoken with the eMarketplace managers themselves, and they have given us a series of tips that will help companies get the most out of these platforms. Learn with them how to sell more through eMarketplaces.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/añadir(1).jpg' border=0 alt='How to increase sales on eMarketplaces'>
2012-02-06 10:00:00
<![CDATA[Why and how to use e-Auctions]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2036 In this article, June Sejrup, eSourcing Consultant at the cloud-based eSourcing platform Scanmarket, explains the advantages of using eAuctions to get suppliers, as well as which areas of products are the most traded in these platforms.

This article describes possible product areas to negotiate via eAuctions and what to watch out for if you want to conduct successful eAuctions.

It is written by June Sejrup, eSourcing Consultant at Scanmarket, leading provider of eSourcing services. Scanmarket supports professional buyers in mid-sized and large organizations by hosting a user friendly and cloud-based eSourcing platform where you, i.a., can run eAuctions and negotiate with preapproved suppliers, prequalify potential suppliers, renew existing contracts or make individual purchases. 

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/subasta-online(1).jpg' border=0 alt='Why and how to use e-Auctions'>
2012-01-18 10:00:00
<![CDATA[Josep Alberti: Social Networking Has Changed the Business World]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2029 Josep Alberti is the creator of grera.net what is being called the Facebook for businesses, a platform that brings together offer and demand and aims to become a basic, daily use tool for any company that wants to do business online, as it has been programmed to offer business opportunities to registered companies only.

Josep Alberti is the creator of grera.net, what is being called the Facebook for businesses, a platform that brings together offer and demand and aims to become a basic, daily use tool for any company that wants to do business online, as it has been programmed to offer business opportunities to registered companies only.

The functionalities for buyers and sellers of this social network, advantages of use, how it has been positioning itself in other countries or changes in the world of business because of the social phenomena are some of the issues explained on this interesting interview.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/josep-alberti(1).jpg' border=0 alt='Josep Alberti: Social Networking Has Changed the Business World'>
2011-12-21 10:00:00
<![CDATA[The tablet eCommerce revolution]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2026 This hybrid between a smartphone and a laptop computer has also meant a revolution in electronic commerce, so much so that there is talk of an tablet e-Commerce, or t-commerce. Where the tablets come from, their benefits compared to other devices, the reasons why their users shop with them and the outlook for future growth are just some of the areas covered in this report on the tablet e-Commerce revolution.

In  the blink of an eye. Since the iPad -Apple's tablet- hit the market in April 2010, these devices have enjoyed unstoppable growth as new models are coming out at more affordable prices, such as one of the latest to arrive: Amazon's Kindle Fire.

This hybrid between a smartphone and a laptop computer has also meant a revolution in electronic commerce, so much so that there is talk of an tablet e-Commerce, or t-commerce, because figures show that users of these devices are very active online shoppers.

Where the tablets come from, their benefits compared to other devices, the reasons why their users shop with them and the outlook for future growth are just some of the areas covered in this report on the tablet e-Commerce revolution.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Tablet-eCommerce(1).jpg' border=0 alt='The tablet eCommerce revolution'>
2011-11-30 10:00:00
<![CDATA[César Rodríguez: We have considered the world as our market ever since we started]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2025 We interviewed César Rodríguez, founder and CEO of MachinePoint, a global electronic market for used machinery from the plastics, packaging, food and beverages industries.

César Rodríguez is the founder and CEO of MachinePoint, an electronic market for used machinery from the plastics, packaging, food and beverages industries.

César is a multilingual entrepreneur with a strong financial background and an expert commercial engineer, who specializes in the sectors in which his company operates.

He also has extensive experience in negotiating, and corporate rescue and restructuring, as well as opening new business units, implementing new capabilities in companies as a leader and initiator.

MachinePoint’s annual sales are between 10-12€ millions and  they generate about  10,000 leads per year. The site has 30,000 specialized visits annually, with a 45% bounce rate, and an average of 4,5 page views per visit with an average time on site of 2 minutes.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Cesar-pequeña(1).jpg' border=0 alt='C&eacute;sar Rodr&iacute;guez: We have considered the world as our market ever since we started'>
2011-11-16 10:00:00
<![CDATA[Héctor Torrente Pastor: "Exports are a fundamental part of a company"]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2017 We interviewed Héctor Torrente Pastor, Director of IBIAE, the Ibi Business Association created in 1993 to represent businesses of this town in the province of Alicante. Recently, the association decided to create a virtual B2B platform called Ibilonjavirtual.com to help local companies to expand nationally and internationally.

We interviewed Héctor Torrente Pastor, Director of IBIAE, the Ibi Business Association created in 1993 to represent businesses of this town in the province of Alicante. Recently, the association decided to create a virtual B2B platform called Ibilonjavirtual.com to help local companies to expand nationally and internationally.

]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Hector-Torrente(1).jpg' border=0 alt='H&eacute;ctor Torrente Pastor: "Exports are a fundamental part of a company"'>
2011-10-25 10:00:00
<![CDATA[Electronic commerce in Spain 2011]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=2016 This report aims to briefly review the global state of e-Commerce as well as the figures for Europe, in order to contextualize the situation in Spain, analyzing data on the use of Internet and e-mail by the general public and by companies, and to highlight the challenges and trends in the sector this year.

This analysis of data from 2010 and early 2011 shows that consumers have embraced electronic commerce, which continues to show record growth in each new quarter analyzed. However, there are still challenges to overcome to catch up with our European neighbors, such as stronger e-Commerce between Spain’s companies.

This report aims to briefly review the global state of e-Commerce as well as the figures for Europe, in order to contextualize the situation in Spain, analyzing data on the use of Internet and e-mail by the general public and by companies, and to highlight the challenges and trends in the sector this year.

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2011-10-19 10:00:00
<![CDATA[eCommerce on the cloud]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1963

Much has been said about cloud computing, about SaaS or Software as a Service, about the advantages or disadvantages but can it also be applied to electronic commerce?

This article aims to review the concepts and the types of clouds that exist, and take a close and objective look at the pros and cons of cloud computing for the eCommerce sector.

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2011-07-26 10:00:00
<![CDATA[European Directive on digital consumer rights. The controversial law]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1937

On 23 June 2011, the European Parliament passed the new Directive on digital consumer rights, a controversial measure that has aroused protests from both associations and businesses that believe it will hinder the development of e-commerce in Europe. However, not all of the initial proposals were included; some of the points were modified, while others have be kept the same.

In this article we will analyze the changes that were made to the new Directive in the e-commerce sector and how they will affect businesses, obtaining feedback from those affected, the associations and experts in Internet law.

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2011-07-11 10:00:00
<![CDATA[B2B social networks, eMarketplaces evolution]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1936 The new generation of electronic markets is being created as social networks for companies, which incorporate the sales functions of the traditional format of Web 2.0 tools in order to further facilitate the relations and contact between companies in the network.

In this article we look at how this has occurred, what these markets offer to companies and the advantages of joining them.

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2011-06-28 10:00:00
<![CDATA[Online daily coupons, a record-breaking business]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1935 Online daily coupons business model was created barely three years ago, and has achieved record-breaking growth on the Internet. Spreading like wildfire, it has been received enthusiastically wherever implemented. What makes this formula so special that it has managed to achieve such unprecedented success?

Unity is strength. And so it is in this case since the underlying premise of the online daily coupons business model is that it rely on the power of group purchasing. This formula, which was created barely three years ago, has achieved record-breaking growth on the Internet. Spreading like wildfire, Unity is strength. And so it is in this case since the underlying premise of the online daily coupons business model is that it rely on the power of group purchasing. This formula, which was created barely three years ago, has achieved record-breaking growth on the Internet. Spreading like wildfire, it has been received enthusiastically wherever implemented.

What makes this formula so special that it has managed to achieve such unprecedented success? What is the process behind each discount on offer? Why are the major Internet companies signing up for this phenomenon? Find out all the answers in our article "Online daily coupons, a record-breaking business".

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2011-06-14 10:00:00
<![CDATA[A good place to have a presence in other markets]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1919 Cintas Adhesivas Ubis has successfully participated in the Alibaba eMarketplace since 2009. Alibaba has allowed them to reach their target clients in Asia, particularly in  India, the Philippines and New Zealand. The success of this effort is measured by the fact that  Ubis is now achieving levels of 500,000 €  in revenue  per year  from this clients. How have they been able to make a niche in Asian Markets in less than two years? Ander Rubio, Business development Manager in Ubis, gives us the answers and expertise to show you how to open new emarkets for your company.]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/Printable Tapes1(1).jpg' border=0 alt='A good place to have a presence in other markets'> 2011-03-29 10:00:00 <![CDATA[All the clues of online private sales clubs]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1915 If there is anything that can help promote consumers enter the world of e-commerce, it is undoubtedly private sales, a niche market that has attracted followers at an incredible rate, even those who were initially reluctant to shop on the Internet.

What caused this explosive growth? What supports this business model? Could it be exported to B2B? We talk with the players in this sector and ask them for all the answers.

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2011-03-15 10:00:00
<![CDATA[mCommerce and mobile payments II]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1909 In the second of a two-part feature about mobile payments, we get some expert insight into mCommerce security issues and look at some specific mobile payment options.

In the first part of this report we looked at the pros and cons of mobile-enabled websites versus custom-built apps for accepting mobile payments. But there's no point developing a mobile site or an app unless it's secure and safe to use.

SMEs should invest as much time and energy in ensuring the security of their mobile sites and apps as they do on protecting their website assets, says Jonathan Forde of Dublin-based online payment provider Realex Payments.

"Just because you're not on a website any more doesn't mean you can ignore having that [same] level of security because, obviously, if your site is unsecured, there's a risk of people stealing data from it, including credit card details," he says. "It's very important that the page you use to capture the credit card details on has security in place on it - whether that page is for your specific mobile web page or if it's just a version of your website that renders on a mobile phone or smartphone."

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2011-02-24 10:00:00
<![CDATA[mCommerce and mobile payments]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1908 Enterprise Ireland has has analyzed mCommerce and the payment methods it accommodates, in order to ready SMEs for the challenges they face.

Some years ago, buying something through your mobile was almost a science fiction scene, but today it is a reality with a very good performance. In spite it is not a global trend yet, almost every mobile sold nowadays has the capability to doing so. That is the main reason why it is expected a huge increase, but the websites, the payment methods, etc. have to be adapted to this new sales channel to let it grow.

In the first of a two-part feature about mobile payments made by Entreprise Ireland, they get some expert insight into the world of m-commerce and look at the pros and cons of mobile-enabled websites versus custom-built apps.

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2011-02-15 10:00:00
<![CDATA[Applicable law and jurisdiction in electronic contracts III]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1905 One of the main consequences of the ubiquitous usage of Internet as a means to conduct business has been the progressive internationalization of contracts created to support such transactions. As electronic commerce becomes International commerce, the reality is that commercial disputes will occur creating such questions as: "In which country do I bring proceedings?" and "Which law is to be applied to solve disputes?"

Associate Professor in Commercial Law at the Carlos III University of Madrid, Spain, Teresa Rodríguez de las Heras Ballell, has created a three-part series of articles to bring increased clarity to such issues. This is the third one, in which she explains the main strategies related to the choice of law applicable to contract and jurisdiction.

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2011-01-27 10:00:00
<![CDATA[Applicable law and jurisdiction in electronic contracts II]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1904 One of the main consequences of the ubiquitous usage of Internet as a means to conduct business has been the progressive internationalization of contracts created to support such transactions. As electronic commerce becomes International commerce, the reality is that commercial disputes will occur creating such questions as: "In which country do I bring proceedings?" and "Which law is to be applied to solve disputes?"

Associate Professor in Commercial Law at the Carlos III University of Madrid, Spain, Teresa Rodríguez de las Heras Ballell, has created a three-part series of articles to bring increased clarity to such issues. This is the second one, in which she explains the choice of law applicable to contract, and some special cases such as in absence of agreement, law applicable to non contractual obligations and to performance of information society services.

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2011-01-12 10:00:00
<![CDATA[Applicable law and jurisdiction in electronic contracts I]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1901 One of the main consequences of massive usage of Internet as a way to make transactions is the progressive internationalization of contracts made on it. Electronic commerce becomes International commerce, a scenary where if disputes appear, two important questions arise: "In which country do I bring proceedings?" and "which law is to be applied to solve disputes?"

Associate Professor in Commercial Law at the Carlos III University of Madrid, Spain, Teresa Rodríguez de las Heras Ballell, has made a three-part series articles to solve these doubts. This is the first one, in which she explains the applicable jurisdiction to electronic contracts, general rules to apply, importance of defendant domicile and the concept of establishment in eCommerce.

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2010-12-15 10:00:00
<![CDATA[Alternative dispute resolution methods]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1890 Dispute resolution mechanisms play a valuable role in facilitating commerce. Where transactions take place in an electronic environment, in addition to the difficulties associated with cross-border dispute resolution are those deriving from the fact that the acts take place in a space with no obvious geographical connection enabling the usual criteria of jurisdiction to be applied in any predictable manner. In this report we reveal the main strategies have gradually been developed amongst economic operators.

This article written by Teresa Rodríguez de las Heras Ballell, Associate Professor in Commercial Law at the Carlos III University of Madrid, Spain and the author of the book on legal aspects of E-Markeplaces El régimen jurídico de los Mercados Electrónicos Cerrados (e-Marketplace), clarifies the electronic commerce dispute resolution strategies, as well as the current trends, arbitration procedure, mediation and conciliation and how to prevent disputes.

 

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2010-09-28 10:00:00
<![CDATA[Spanish Ubis packages world over four decades using eMarketplaces]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1886

This interesting article explains Ubis experience as an exporter company in the adhesive tape subsector and its efforts to grow to become the largest Spanish company in its sector and a leader in Europe. One of its allies has been Alibaba eMarketplace, that has opened new markets and new possibilities of business.

 

 

 

 

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2010-09-08 10:00:00
<![CDATA[Electronic Commerce in Spain 2010]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1882 The deep economic crisis we are now immersed in is affecting nearly all countries and sectors. Electronic commerce, however, has avoided the tempest and become a stronghold of continued growth. Spain has seen record numbers. What are those figures? What is driving this strong performance? Will it continue into the future? These questions are answered in the following report

The deep economic crisis we are now immersed in is affecting nearly all countries and sectors. Electronic commerce, however, has avoided the tempest and become a stronghold of continued growth. The figures around the world and for Europe bear out this channel's excellent momentum, and Spain has seen record numbers. What are those figures? What is driving this strong performance? Will it continue into the future? These and other questions are answered in the following sections of this report

 

 

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2010-07-27 10:00:00
<![CDATA[eCommerce in Spanish SME's]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1881 As the size of companies decreases, however, so does the percentage of companies that use electronic commerce. Why the difference? Is the expense of implementing an e-Commerce solution the main reason? What solutions are within their reach? Is the same true in other parts of the world? To get answers to these questions, we have spoken with some of the country's most important e commerce  solution providers, and we have made this article based on their impressions and opinions.]]> <p> <img style='cursor:pointer;cursor:hand' src='http://www.emarketservices.com/clubs/ems/prod/pequeño copia(1).jpg' border=0 alt='eCommerce in Spanish SME's'> 2010-06-30 10:00:00 <![CDATA[Find out what are the eMarketplaces' legal liabilities]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1877

The absence of uniform international or EU legislation makes it harder to know in which situations the rules of contractual and non-contractual liability are fully applicable. The report, written by Teresa de las Heras Ballell's,  is designed to simplify the situation by identifying general rules, liability issues associated with  third party contents, possible risk scenarios to be aware of, and some strategies to avoid or mitigate disputes.

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2010-05-26 10:00:00
<![CDATA[Disclosure obligations after conclusion of an on line contract]]> http://www.emarketservices.com/?cl=ems&mi=6&mi2=1&mi3=1&so=1&ca=prod&ni=1&ci=1871

This is the last article, in a four-part series. Its aim is to explain disclosure obligations after conclusion of an on line contract.

Teresa Rodríguez de las Heras Ballell clarifies the service provider obligations after the contracting procedure has been completed and suggests some practices to optimum fulfillment of the need to confirm receipt of the order. The implications of breach are also explained in this valuable text.

Teresa is an Associate Professor in Commercial Law at the Carlos III University of Madrid, Spain and the author of the book on legal aspects of E-Markeplaces El régimen jurídico de los Mercados Electrónicos Cerrados (e-Marketplace).

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2010-05-04 10:00:00